7.8
pretty bad- Typical Repair Cost:
- $130
- Average Mileage:
- 78,900 miles
- Total Complaints:
- 9 complaints
Most common solutions:
- not sure (5 reports)
- replaced handle (4 reports)
This problem may be covered under warranty. Ask your Chevrolet dealer.
The handles on this very expensive vehicle seem to be glued on the vehicle. The broken handles have happened two times and at least all of the handles have been broken at least once. This vehicle is supposed to be a heavy-duty vehicle yet the handles can't withstand the pulling force of even young children for very long.
- rrslcla, Lake Charles, LA, US
This is the 2nd set of door handles that we have had to replace on our Chevy Suburban. RIDICULOUS!! Chevy needs to recall this plastic handle!!
- jillok, Edmond, OK, US
$50 for one new door handle, 4 hours of my own time to remove the inner door panel and replace the handle. Seriously, it's held on by two screws into plastic posts. Are you F'ing kidding me?!? The one component that gets pulled and pushed several times each day and you couldn't make it out of metal??? WTF GM. Your "disposable" 5 year car lifespan theory has got to end. If there was a Japanese or European equivalent to the suburban, I would be first in line to try it out.
- moto_123, Madison, WI, US
This is the second door handle to simply to drop off of vehicle. The handle was not abused or in any way forced in an aggressive manner.... Poor, poor quality
- Bruce C., Rutledge, TN, US
Well, you don't want your door handle falling off! On line it said that with this year 2008 they are seeing this in dealerships and auto shops several times a week. This is an on going problem the mechanics say it will go on and on. It can be all the doors. A really poor piece of equipment. A plastic piece with no support and a metal screw that just will not support the door handle. This is from normal usage no abuse. They said it is really a pain and should be a recall! Hopefully this will be taken care of if enough people complain! When you go to a dealership you need to tell them this is the only way this gets reported to make a recall! I love my suburban and just want this fixed. This is the only problem I have had with it. Just Fix it!!
- nanagranbury, Granbury, TX, US
Another door handle broke on front passenger side of vehicle. The rear part of the door handle broke. Rear part held in by plastic anchor by a screw. No support in bracket and a common problem in these vehicles. Not due to heavy usage or aggressively opening door. It was a gentle pull from the front of the door handle. When pulled, the rear snapped.
- Mark S., Okemos, MI, US
Rear passenger exterior door handle broke (at rear of handle) upon opening door. Later to find out the assembly is of defective design. The anchor on the handle is plastic, but the screw is steel. There is no support, just cheap plastic that easily breaks. Was told by mechanic he sees several of these things weekly and it will happen again and again. No OEM handles available that correct the situation.
- Mark S., Okemos, MI, US
for the 3rd time in less than two years, rear part of drivers door handle broken upon opening door. Not due to abuse, just snapped. Rear anchor is plastic and held in by screw. Plastic breaks over time and breaks entire assembly of door handle. VERY VERY Common according to dealer. Need recall to fix problem. Can't believe GM can't resolve issue.
- Mark S., Okemos, MI, US
I have a total of two broken handles which i'm ordering the new handles as i type my auto beef! I was preparing to trade in my Suburban for a new one, but having second thoughts about it. Spend so much hard earned money to keep having these type of issues with this vehicle. A lot of people have the same complaints but don't take the time to post on this very annoying problem! This is just like ordering a dinner that's terrible and waiter ask how's your meal, you know it's awful but you reply fine. We work hard for our money that the industry tries so hard to get us consumers to purchase their products but make it easy for the manufactures to pass along the responsibilities to someone else. Damn you!
- Bryan K., Gladstone, MO, US