10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
46,212 miles

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« Read the previous 20 complaints

problem #43

Jan 012012

Suburban

  • 45,000 miles
Cracks all over dash, around airbag

- Pawcatuck, CT, USA

problem #42

May 182017

Suburban

  • 60,000 miles
Dashboard is cracked in several places from driver side to passenger side. It has cracked all around the passenger side airbag. In the event of an accident I'm very concerned the dash will interfere with the airbag deployment. I am also concerned it will become like pieces of flying shrapnel. The dash is defective and should have a recall.

- Plant City, FL, USA

problem #41

Nov 192018

Suburban

  • 160,100 miles
Takata recall - I object to GM filing a petition for inconsequentiality. GM's own website states"the propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries." As the vehicle has been located in southeast Florida since I purchased it new, it has been subject to both heat and humidity nearly continually since original purchase. GM and takata should not be able to avoid the responsibility to restore my vehicle to a safe condition.

- Jupiter, FL, USA

problem #40

May 272016

Suburban 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact received a recall notice for NHTSA campaign number: 16V381000 (air bags) over two years ago. The dealer (youmans Chevrolet, 2020 riverside dr, macon, ga 31204, (478) 225-4636) was contacted and confirmed that the part was not available and did not know when it would arrive. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Macon, GA, USA

problem #39

Oct 162018

Suburban

  • miles
I have contacted 5 dealerships in my area inquiring about replacing the airbag. Only 1 responded to my inquiry, that one informed me that they have no idea when they will be able to replace the airbag.

- Lucas, TX, USA

problem #38

May 272016

Suburban

  • miles
Manufacturer recall number2049151 NHTSA recall number16V381 recall statusrecall incomplete, remedy not yet available. The recall status has been showing as remedy not yet available since May 27,2016. We have called dealerships numerous times only to be told that the remedy is still not available just like the website states even though it has been well over 2 years. Meanwhile they recommend that nobody sits in the front passenger seat until the issue is corrected. We have a Suburban because we need the space to fit all of our family, which includes using the front passenger seat, and 2 years without being able to use our car to it's full capacity is unheard of.

- Irving, TX, USA

problem #37

Aug 092018

Suburban

  • 0 miles
Takata recall it's been over 2 years now since I first received the recall notice on my airbags. I contacted a local Chevrolet dealer today and was told they are still waiting on parts. Now my concern is when will this recall be fulfilled" when something tragic happens to me or someone in my family? will the recall never be fulfilled and my vehicle eventually "dies" before the recall can be addressed" this vehicle costs a lot of money and time is steadily going by for a big company like this not be able to get parts.

- Bishopville, SC, USA

problem #36

Jun 122018

Suburban

  • 49,878 miles
Takata recall: I have been in contact with GM about the recall since 10/20/16 and nothing has been done about replacing the inflators until now. GM keeps telling me they are trying to select a vendor to do the work but have not yet and that they consider the airbags safe for driving. When is this going to be resolved?

- Porter, TX, USA

problem #35

May 312018

Suburban

  • miles
Airbag light says check airbag

- Milwaukee, WI, USA

problem #34

Oct 102014

Suburban

  • 80,000 miles
Takata recall in addition the dash has split leading right up to the inflator cover. Vehicle was stationary when split appeared. Got in the car (parked in garage) one morning and split was noticed leading right up to the inflator over.

- Windermere, FL, USA

problem #33

May 272016

Suburban

  • miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gilland Chevrolet GMC (3071 South us hwy 231, ozark, al) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Enterprise, AL, USA

problem #32

May 272016

Suburban

  • miles
Takata recall. Airbag was recalled May 27, 2016. Its now 2018. Why isn't a remedy available?

- Lake Forest, CA, USA

problem #31

May 232016

Suburban

  • miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called leson Chevrolet at (504) 366-4381 (1501 westbank expy, harvey, la 70058) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact stated that the air bag indicator illuminated. The failure mileage was unknown. VIN tool confirms parts not available/parts distribution disconnect.

- New Orleans, LA, USA

problem #30

May 262016

Suburban

  • miles
Takata recall- I have now called my local GM Chevy dealer dealer monthly since the takata recall has come out and they have refused to replace the airbags. They site that they do not have any to replace them with. My response has been, I have 4 children that I drive daily and god forbid but if I were to get in an accident and the airbags deployed and we found out then that they were defective. It may be too late and the injuries sustained be life threatening. There is no reason we need should have to wait till something bad happens when this is a simple fix. I need my airbags replaced asap and need to know how to make this happen. I even received a letter in the mail that states contact your local dealership and schedule your free repair. This is absolutely asinine that my airbags have not been fixed within the last 18months since the recall. I need something done now.

- Baton Rouge, LA, USA

problem #29

May 272016

Suburban

  • miles
Takata recall. On 10/19/17 we received a mailed legal notice from tk holdings Inc and its affiliates who have filed chapter 11 bankruptcy cases in the us. The notice told us to take our defective vehicle to to our nearest dealer immediately for a free air bag repair. It also said visit www.airbagrecall.com for more info about obtaining free replacement airbags. However our vehicle dealer says there is no such remedy for these defective airbags.today I checked the recall status at www.airbagrecall.com and it says " recall is incomplete. Remedy not yet available" it said GM was suppose to complete its investigation by August 2017. My complaint is that the manufacturer has failed or is unable to remedy this safety recall in a timely matter. The recall date was May 16, 2016.

- San Angelo, TX, USA

problem #28

Oct 012016

Suburban

  • 190,000 miles
Service airbags light

- Morehead City, NC, USA

problem #27

May 272016

Suburban

  • miles
Takata recall. The contact owns a 2009 Chevrolet Suburban 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called friendly Chevrolet (2754 N stemmons fwy, dallas, tx 75207, (214) 920-1900) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Irving, TX, USA

problem #26

Sep 152017

Suburban

  • miles
Takata recall. The contact owns a 2009 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (simpson Chevrolet of irvine, 21 auto center dr, irvine, ca 92618 (877) 311-9498) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mission Viejo, CA, USA

problem #25

Sep 142016

Suburban

  • 161,000 miles
My dash cracked on my Suburban just like my Tahoe did and the airbag light goes off. I know there's a recall but the cracked dash triggered the warning light. Thousands and thousands of Chevy owners have cracked dashes just like mine.

- Columbus, GA, USA

problem #24

Jul 012016

Suburban

  • miles
The contact owns a 2009 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Alvin, TX, USA

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