10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
33,955 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Chevrolet Suburban:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #61

Jul 012016

Suburban

  • 138,000 miles
Takata recall _ my airbags have been recalled but no one has contacted me to fix them and the dealership said they can't fix them with out the parts. I need help.

- Bamberg, SC, USA

problem #60

Jun 012016

Suburban

  • miles
Takata recall: Chevrolet has failed in a timely manner to replace my defective airbag.

- Harvey, LA, USA

problem #59

Nov 142017

Suburban

  • miles
I received a letter 1 and half years after the recall of my airbags. I went to www.airbagrecall.com to get my airbags replaced, walked through the system and it sent me to a local dealer. Called them and they said there is no fix yet for the airbags

- Long Beach, CA, USA

problem #58

May 272016

Suburban

  • miles
I have received a recall from GM concerning a defect in the takata air bag which could cause injury or death if deployed. There does not appear to be a resolution at this point for repair or replacement. I am concerned about injury to my family.

- Olympia, WA, USA

problem #57

May 272016

Suburban

  • miles
Takata recall I have not been able to have it fixed by my dealership because they have not received parts from

- Cuero, TX, USA

problem #56

Nov 022017

Suburban

  • miles
Takata recall- I contacted the closest dealership to my house and they informed me that Chevrolet has not provided the replacement airbag inflator to the dealerships to fix the issue even though this recall is dated May 27, 2016, a year and a half later they haven't provided the parts to the dealerships to fix this problem. There has been no incidents or injuries yet, but I am concerned for my family that rides in the vehicle with a defective airbag inflator.

- Cheswick, PA, USA

problem #55

May 172016

Suburban

  • 35,000 miles
I was sent a recall notice and it said I would be notified when the parts were ready. That was May 2016. I have not heard from them yet

- Euharlee, GA, USA

problem #54

Oct 272017

Suburban

  • miles
Takata recall. Are parts available for this recall? if not why and when will they be.

- Madisonville, TN, USA

problem #53

Oct 302017

Suburban

  • miles
I have been trying to get the airbag replaced for over a year. The dealers I have contacted continually tell me they cannot get the airbags. I have contacted 3 dealers and made contact in excess of 10 times trying to get the recalled airbag replaced. Please help before an injury occurs!

- Madisonville, TN, USA

problem #52

Aug 012017

Suburban

  • miles
Takata recall my airbag light has been on for a few months now. It is always on and the risk of injury to myself and family members is at stake. This meds to be remedied asap!

- Villa Rica, GA, USA

problem #51

May 272016

Suburban 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jud kuhn Chevrolet (3740 hwy 9 E, little river, SC 29566, (843) 399-4400) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact was provided case number: 8-3471634861. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect. Consumer stated dashboard has 2 large cracks called Chevrolet several times & they said this will not affect air bag problem said only under warranty for 3 years would not make repairs. Updated 8/22/18

- Longs, SC, USA

problem #50

Oct 232017

Suburban

  • miles
Takata recall - unable to get repairs. Dealers have no information.

- Keene, TX, USA

problem #49

May 262016

Suburban

  • miles
Takata recall. A recall was put in place May 2016. It is now October 2017 and we have yet to have airbags addressed or fixed. We are a one vehicle family and must have our vehicle. GM says they are safe to drive, but the same airbags were in my grandmother's Honda CRV and they were deemed not safe and they provided her with a rental vehicle while they replaced her airbags. I am worried about the safety of my family in my vehicle pending GM's appeal to the recall.

- Crawfordville, FL, USA

problem #48

Sep 012017

Suburban

  • 92,376 miles
We were on a two lane road heading westbound. East bound vehicle crossed center strip striking our front drivers side of vehicle. We were on a curve in the road, traveling approx 40-45mph while other vehicle was traveling the same mph if not more. Our vehicle sustained frame damage to the front drivers side as well as all airbags deploying except passenger side airbag/in seat airbag. Airbags that did deploy include: Steering wheel, drivers curtain, drivers side airbag/seat, passenger dash board, passenger curtain, middle row curtains (both sides), 3rd row curtains (both sides). Passenger sitting in front seat is an adult and large enough that the airbag should have deployed. Attached are pictures to show all airbags in front row, as well as vehicle damage and police report. I have additional photos to show the rest of the airbags if needed.

- Rhome, TX, USA

problem #47

Jul 312017

Suburban

  • 47,000 miles
The dashboard is cracking above the steering wheel and also on the passenger side near the airbag.

- Palm Coast, FL, USA

problem #46

May 202017

Suburban

  • miles
Several cracks on the dashboard that covers the air bag assembly concerned that if the airbag deploys that the plastic from the dashboard will cause bodily harm

- Bedford, TX, USA

problem #45

Jun 052013

Suburban

  • 55,000 miles
Takata recall. Dealer has no repair for my vehicle. Dash is cracking

- Mansfield, TX, USA

problem #44

Jun 142016

Suburban

  • 91,000 miles
Cracked dash on my 2011 Chevy Suburban. The cracks extended the length of the dash and up and around the pasasnger airbag

- San Diego, CA, USA

problem #43

May 272016

Suburban

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (don hewlett Chevrolet Buick located at 7601 S interstate hwy 35, georgetown, tx 78626; (512) 681-3000) confirmed that the parts were not available and the contact would have to wait for the remedy. The manufacturer was contacted at 800-222-1020 and stated that the vehicle was safe to drive. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Georgetown, TX, USA

problem #42

May 312017

Suburban

  • 61,000 miles
The contact owns a 2011 Chevrolet Suburban 1500. The contact stated that the dashboard where the air bag compartment was located was fractured in two separate locations. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

- Long Beach, CA, USA

Read the next 20 complaints »