8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
58,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jun 062017

Suburban LX

  • Automatic transmission
  • 58,000 miles

My Chevy Suburban was only 2 1/2 years old, a little over 58,000 miles, when the middle row, passenger side, seatbelt stopped functioning correctly. I brought it in to the dealership (VanderGriff Chevy in Arlington, TX) and they troubleshot by blowing air into the latch. The seatbelt still would not buckle, on the first try. It eventually would buckle if you pushed it in and out rapidly about 20 times. The tech showed me a trick to make it work on the first time, by pressing the eject button about half way down and sliding the belt into the buckle.

The tech said that sometimes people with children experience seatbelt malfunction because food or drink get stuck down there. I assured him that other than water no beverage had been in the back seat ever!!! He said he didn't see any evidence that that was the reason, but thought he would mention it.

The cost to replace the seatbelt was over $500, I think my jaw hit the pavement. Are these things made of gold? Oh, and its not covered by our extended warranty either. So, we opted not to fix it. With a little finagling we could get it to work. For a car that cost a little over $50,000, we have had our car in the shop a dozen times. This is actually getting ridiculous. This is the least of the problems we've had to report, but felt it was worth mentioning.

- Sarah M., Mansfield, US