really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
28,767 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 282010


  • 118,000 miles
I was driving my 2002 Chevy Tahoe, a gentleman ran a stop sign, I hit him at 39 mph, head on in my Tahoe, T-boned his truck. Neither airbag deployed, nor did my seatbelt keep me from hitting the steering wheel and my head knocking me out. GM sent someone to look at my car which has been deemed a total loss. I have yet to hear back from GM on this incident. I purchased this car brand new thinking it was safe. The one time I needed my seatbelt to work, it failed. The computer in my car showed both seatbelts were on and in working order, it showed the crash was at 39 mph yet the airbags did not deploy and they were in proper working order. Whatever answer GM gives me will not be good enough unless they admit to faultiness in their equipment.

- W Portsmouth, OH, USA

problem #6

Mar 242006

Tahoe 4WD 8-cyl

  • Automatic transmission
  • 6,600 miles
On my wife's way home form work she was involved in an accident, were she rear ended another vehicle, the crash was at about 35 to 45 miles per hour and it affected the front driver side of our 2002 Chevy Tahoe. The impact was so significant that the frame of the Tahoe was bent. The crash pretty much mimicked the same off center front crash that the insurance institute for highway safety conducts on their testing. The problem was that the front airbags never deployed although the accident happened unexpectedly, my wife was wearing her seat belt and didn't sustained serious injuries. Our concern is that the bags never deployed and that they might deploy at anytime. The auto body shop recommended by our insurance company told us that because the crash impact was off centered the airbag sensor were never triggered. After seeing so of the insurance institute for highway safety test the bags should have deployed. Also it was determined that the frame has to be replaced and all the body parts fixed and replaced. If the frame has to be replaced how safe would that vehicle be? I am open for any farther conversations about this topic. Thank you.

- Glendale, AZ, USA

problem #5

Nov 152005

Tahoe 8-cyl

  • Automatic transmission
  • miles
I was driving my 2002 Tahoe about 30-35 mph when I blacked out and lost control of the vehicle. I hit a column outside a hotel which was about 2X2 feet with steel within the center of the column. My truck was a total lost and the front airbags did not deploy as they were supposed to.

- Torrance, CA, USA

problem #4

Jan 232004

Tahoe 8-cyl

  • Automatic transmission
  • 37,000 miles
I was traveling down to freeway, doing about 65-70 mph. I was rear ended by a guy going between 100-110 mph, I was thrown out of control. I hit the center divider almost head on at about 70 mph. I then bounced off the divider, came clear agcross all lanes and hit the rear guard rail, I bounded off that and rolled on its side. In all my air bags never deployed.

- Thousand Oaks, CA, USA

problem #3

Dec 042003

Tahoe 8-cyl

  • Automatic transmission
  • 39,767 miles
Had a front end collision into the side of another vehicle whom ran a red light. We estimated our impact speed at 30 mph upon colliding together. Neither front airbags deployed. Suffered neck and back bruising and muscle strain.

- Decatur, AL, USA

problem #2

Jun 052002

Tahoe 8-cyl

  • miles
On two occasions the front air bags failed to deploy upon front impact. The vehcile was inspected by a crash investigator who told the consumer that the vehicle operated as designed.

- Garner, NC, USA

problem #1

May 102002

(reported on)


  • miles
While driving swerved to miss another vehicle and lost control, rolled over four times. Upon impact, airbags didnot deploy. Driver injured and vehicle totaled. Please add VIN.

- Atmore, AL, USA