really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
61,069 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #15

Mar 232016


  • 77,431 miles
Dashboard cracking in places

- Fort Sill, OK, USA

problem #14

Aug 012011


  • 35,000 miles
Cracked dash in multiple places

- Fort Worth, TX, USA

problem #13

Apr 042016


  • 69,800 miles
Dash crack appearing on top left corner of passenger airbag area and drivers side above instrument cluster. The vehicle was in a enclosed garages'stationary and not running.first noticed on 04-04-2016

- Trumbull, CT, USA

problem #12

Feb 152016


  • 90,000 miles
Dash has started cracking more started on top by gauges and now has another crack by airbag on pass side. Called dealership said its out of warranty GM wont cover it, although its manufactured defect.

- Red Oak, TX, USA

problem #11

Feb 152016


  • 67,000 miles
The dashboard of my 2009 Chevrolet Tahoe is cracked in the passenger side where the airbag is located. I see many Chevy Tahoe owners with the same issue but there is no recall yet and it seems that this problem could not only get worst but potentially dangerous based on the location of the crack.

- Miami, FL, USA

problem #10

May 152015


  • 100,000 miles
The dashboard on my 2009 Tahoe cracked just to the left of the airbag on the passenger side and then several months later cracked above the gauge cluster. I contacted GM, along with many other owners with this issue, as I am concerned about the safety - since it was so close to the air bag.

- Maumelle, AR, USA

problem #9

Oct 082015


  • miles
The dashboard is cracked in two places.

- Marks, MS, USA

problem #8

Oct 152015


  • 102,000 miles
In October of 2015, I was driving my 2009 Chevrolet Tahoe on a city street during normal weather conditions. As I was sitting at a red light, I heard a loud "pop" noise that I originally thought came from an object hitting the windshield. Upon further review, I noticed my dashboard had inexplicably cracked in 2 places. The cracks are rather large and I am concerned this will jeopardize the deployment of the airbags. I contacted the local Chevrolet dealership and they said they were not aware of any recalls regarding this matter.

- Birmingham, AL, USA

problem #7

Nov 012012


  • 80,000 miles
Dashboard is cracking in multiple places, pieces falling off inside dash and rattling. 2 places on dash where passenger airbag deploys. This has happened over the past 3 years and keeps getting worse. Afraid of airbag deployment on passenger side with the cracks on the deployment area and possibly having shards of hard dash pieces flying and hitting/hurting someone else or myself.

- Henderson, TX, USA

problem #6

Sep 162015


  • miles
My dash is cracked across hump over speedometer gauges and cracked on side of passenger airbag. Just got in my car one morning to notice the dash cracked in two places. Worry about it cracking more and if passenger airbag goes off, possibly some pieces break off and fly with airbag.

- Franklinton, LA, USA

problem #5

Aug 152015


  • miles
Cracked dash. GM is offering no help. They act like they haven't heard of the problem. My dash is cracked above the instrument cluster and starting to by the passenger airbag.

- Scarborough, ME, USA

problem #4

Mar 012012


  • miles
The dashboard has cracked in several places. We haven't had any wrecks.

- Luling, LA, USA

problem #3

Aug 012014


  • 32,000 miles
My dash has been cracking and I have a crack in between the passenger airbag. I'm very concerned about this problem. I'm afraid that the airbag can deploy and enger my passenger in there face. I've tried to address this issue with the dealership, but I've gotten no help, especially now since my warranty has expired. I really hope I can get some help with this major problem and concern I have with my dash.

- Sun Valley, CA, USA

problem #2

Aug 012013


  • 32,000 miles
Dash board has cracked over the instrument panel and over the glove box area. No reason for this to happen.

- Mount Dora, FL, USA

problem #1

May 092015


  • 79,300 miles
The 2009 Chevrolet Tahoe automatic lift gate became a significant danger to those accessing the rear compartment of the vehicle. Typical operation of the automatic lift gate is that the rear hatch opens completely and remains open with a single button click. The same automatic lift gate typically closes and remains shut with a single button click. On or around May 28th, 2015, my son was placing several items in the back of the vehicle when the liftgate began shutting on him. In an attempt to hold the liftgate open, it continued to close forcefully without raising back up. Thinking quickly I was able to pull him away from the liftgate as it continued to clamp anything in its path. My son received a bumped head and scratches as the door shut on him. The issue appeared to be an electrical issue that caused the liftgate to close forcefully and clamp shut without consideration of anything in its path. I also was not able to prevent the liftgate from closing as it just clamped shut, crushing anything in its path. This is a major safety concern and we fear that other people may be injured or killed as a result of this malfunction. There is no rapid functionality to override the the motor (switching to manual) that controls liftgate operations. This could very well have crushed my child if I hadn't been standing next to him. Other issues that occurred at the same time within the vehicle included: 1) a single event where the radio stayed on one channel and would not change without restarting the car was when the issue began; 2) xm satellite radio began working without a subscription; 3) the automatic memory position of the driver seat did not remain in position as typical; and 4) the liftgate would automatically open about 18 inches and immediately close, crushing anything in its path.

- Phoenix, AZ, USA