3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,058 miles

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« Read the previous 20 complaints

problem #33

Jan 072016

Tahoe

  • 4,000 miles
Vehicle dash has started cracking around the air bag and instrument cluster. This can and will affect the deployment of the airbag and could send flying debris into the vehicle or cut the air base upon deployment. Some estimates are that 80% of the 2009 model year have cracked. Dealership states this is a common issue and have repaired so many they have it done to half a day. Cost to repair is 1200 dollars. GM was contacted and state they cannot help us due to the fact we are second owners. Vehicle has been well maintained and has not be off road nor has it had any chemicals placed on the dash. Cracks are in the same place as everyone else's. simple google search shows the massive amount of people dealing with this issue. In my wife's case, her vehicle, in my opinion, is not safe to drive. After calling GM and the dealership repeatedly, they have offered no help except to charge me full price for the repair. Absolutely unacceptable to sell these vehicles knowing the dash won't last and then take no action to correct an obvious safety issue. I would be curious to see one of these crash tested with a big piece of broken plastic in the flight path of an airbag.

- Kathleen, GA, USA

problem #32

May 022016

Tahoe

  • miles
Takata recall no remedy since May 2016

- Huntington Park, CA, USA

problem #31

Jan 092017

Tahoe

  • 90,000 miles
Within last 90 days dash has developed cracks around passenger side airbag compartment, which runs all the way to the bolt attachment point. Also cracked above driver instrument cluster. When turning the steering wheel (in motion or not) has a slight rubbing sound, and I am told by repair shop that it is the wound wire ignition line to the driver side airbag. I am concerned that both deficiencies in design and manufacturing, could prevent air bag deployment, or case them to go off without a front end impact to the sensors. This is a common problem with this model vehicle for several model years, and GM accepts no responsibility for defective design and manufacture, unlike Ford & Toyota. This is not a mileage issue, it is a plastic interior part, and unrelated to mileage. This vehicle is garaged and not parked in sun for long periods.

- Fair Oaks Ranch, TX, USA

problem #30

Mar 012015

Tahoe

  • 0 miles
Dash cracking severely around airbag on passenger side, , if deployed may cause additional damage from shrapnel from broken plastic pieces. This ongoing and progressive, started about two years ago

- Stockbridge, GA, USA

problem #29

Jan 012015

Tahoe

  • miles
Takata recall this entire recall reeks of a back office deal with GM and NHTSA. In one para GM states that " if the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries." Yet the following sentence states " GM considers your vehicle safe to drive". you should put pressure on GM to fix this as opposed to srringing it out for ever. D a lundy

- Indianapolis, IN, USA

problem #28

Nov 012015

Tahoe

  • miles
My dash is cracking and getting worse every day. I've seen hundreds of pictures of similar GM vehicles that have the same issue. I've been dealing with my insurance on this issue for over a year and have concluded that this is a defective product. My one of my cracks has reached the passenger airbag and may become a huge liability for the manufacturer. What are my options on moving forward?

- Tomball, TX, USA

problem #27

Jul 062016

Tahoe

  • miles
Takata recall. The contact owns a 2009 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Cruz, CA, USA

problem #26

Jul 022016

Tahoe

  • miles
The contact owns a 2009 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Denver, CO, USA

problem #25

Nov 102016

Tahoe

  • 108,000 miles
Dashboard has cracked near the passenger side airbag and driver side near the defrost vent- no accident. Simply sitting in the driveway of our home. The check engine light came on and when it was hooked up to the diagnostic computer system it stated it was bc of the fuel system control module which is already under recall.

- Smiths, AL, USA

problem #24

May 272016

Tahoe

  • miles
Takata recall. The contact owns a 2009 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- North Augusta, SC, USA

problem #23

Jun 222016

Tahoe 8-cyl

  • miles
Takata recall. The contact owns a 2009 Chevrolet Tahoe. The contact received a recall notice for NHTSA campaign number: 16V381000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/31/2017

- Donaldsonville, LA, USA

problem #22

Jul 052016

Tahoe

  • 120,000 miles
Takata recall. The contact owns a 2009 Chevrolet Tahoe. The contact noticed that the dashboard was cracking where the driver and passenger side air bags were located. The ABS warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was included in NHTSA campaign number: 16V381000 (air bags), but the contact did not receive a notification. The failure mileage was 120,000.

- Warm Springs, GA, USA

problem #21

Jul 152015

Tahoe

  • 90,000 miles
The dash is cracking in 2 places. One at the airbag which is a concern if it causes a malfunction with the airbag and the other is over the instrument panel where I am sure when dust and dirt gets down in it, there will be more damage caused

- Buffalo Junction, VA, USA

problem #20

Nov 012016

Tahoe 8-cyl

  • miles
2009 Chevrolet Tahoe. Consumer writes in regards to remedy not available to repair front passenger airbag inflator recall notice.

- New Braunfels, TX, USA

problem #19

Oct 272016

Tahoe

  • 8,680 miles
Drive train vibration since taking dealer delivery Nov/December 2015 @ 2830 miles air bag notice not to ride in front passenger seat 10/27/2016 1st occurence of unintended acceleration Oct 27, 2015 @ 8680 miles

- Austin, TX, USA

problem #18

Jul 012016

Tahoe

  • miles
I don't understand why GM can put the replacement of takata air bags off and put my family in danger. I understand other car manufactures have already started replacing the defective air bags. Don't they know there is a danger. The statement from GM to me is it is safe to drive my car. If so why do they have a recall at all?

- Gainesville, GA, USA

problem #17

Jul 082016

Tahoe

  • 110,000 miles
Dashboard on the passenger side has crack and may be hazardous if air bag deploys. This happened while stationary. Other people have told me their Tahoe has the same crack in the exact same place

- Charleston, SC, USA

problem #16

Jul 012015

Tahoe

  • 80,000 miles
The dashboard has cracked and repositioned itself. These cracks occurred over a period of 3 weeks until the dash repositioned itself. These cracks occurred in the normal course of driving and parking the vehicle. This repositioning is a direct result of the cracks. The passenger airbag appears to be affected by this condition posing a safety risk to any front seat passenger. These risks include improper deployment of airbag preventing proper passenger protection in a collision and pieces of the dash becoming sharp plastic projectiles if the airbag does deploy causing serious bodily injury and possibly death.

- Dallas, TX, USA

problem #15

Aug 012016

Tahoe 8-cyl

  • miles
Takata recall. The contact owns a 2009 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/30/16

- College Station, TX, USA

problem #14

Jan 012016

Tahoe

  • 90,000 miles
While driving my vehicle I started to hear this cracking sound in which I noticed that the crack was coming across my dashboard. It started on the passenger front side from the airbag and came all the way across to the driver side and up towards steering wheel. Now it just flaps while driving as it is open and exposed and I am very concerned in regards to airbag safety at this point. My Tahoe is in excellent condition might I add. Ironically my sister has the exact same car as me and she has the exact same crack in her dashboard as well starting and ending in the same place.

- Slidell, LA, USA

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