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Back in September 2017 I was having rattling, and a really rough ride on my 2015 Tahoe LTZ, with just of 60k miles. I didn't know if the issue was related to my vehicle just falling apart, or the fact that I upgraded to 22" rims. After taking to dealer, they told me my rear struts had gone bad, they were locked in full extent position, and had 'shorted' out. it was close to $1,800, not to mentioned I had to replace my rear calipers as well. When I asked if it was related to the struts going bad, they couldn't confirm that. I think they were.
Last week I had to replace the front struts for another $1,800, and told them that an issue they had previously fixed with my driver chair, where taking left and right turns sounded like a rod with weights on it would bang my seat every time I would do turns in a neighborhood, or any turn for that matter. They told me it was probably because I was built like a line backer, and if I were a 115lb chick, I probably wouldn't be having the issue. I asked them what would happen if I didn't fix the seat issue, they mentioned, the seat would probably just come loose. I asked if they should report that to GM and mentioned made the impression (the service person) that it was really up to how bad it bothered me.
Clearly this is a defect and should have been covered for free. But then again, I've had so many things wrong I don't know where to begin. Ok, I had to replace the steering column under warranty, kept getting knocking sounds in the steering wheel, had to waste my time bringing it in 4 times since they said they had to follow procedures before replacing. Nonsense, they just want me to come back after the warranty has expired.
I had to replace my air condenser, at 38k miles out of warranty $1700 or $1800 can't remember. Side panels all came loose, cheap plastic with metal cracks over time in Florida heat $500 (dealer paid half), I used 3m tape on the other side when they would refuse to replace since it wasn't broken on the other side (offered to pay and they still denied it to me).
I will probably never buy another Chevy again. Going back to Nissan or Infiniti.... Don't get me wrong, my car looks nice, but has costs me close to 8k in repairs, and I sadly through in 7k in upgrades (muffler and rims)…. it hurts. :(
New Port Richey, FL, US
Ok so deep breath bought the tahoe figured would be nice looks good inside and out .next thing I know it has 4wd problems. and won't move had to be towed to dealer. missed out on a holiday because I was stuck home no vehicle. then noticed a weird noise turned out to be a headrest that was broken. then the noticed ac was making weird noise they recalled that out at that go away that time. also noticed that suspension started making a loose noise and popping when bumps and between braking between acceleration or vise verse then the steering started to feel loose had play in the wheel took it in multiple times finally the steering column was replaced feels worse. feels like something is loose in the steering and suspension it's in shop for the 7 or 8 time now. been in over 10 times trying to get problem resolved. Want to lemon out the vehicle and get something different now. Very dissapointed. And chevrolet of america is not getting back to me. I have called my rep multpile times he hasn't been calling me back. Feeling like there just trying to let it slide.
- Anthony G.,
West valley, UT, US