10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
90,594 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Nov 282018

Traverse

  • 170,000 miles
My wife and I own a 09 Chevy Traverse and have had for about 3 years. When we first bought it it drove like brand new but over the period of a year or so we started to feel a side to side swaying (such as rocking in a boat) while driving about 60 mph. Since we've got 4 kids and my wife uses it as a day to day vehicle I took it to the dealership and had them tell me it was struts (which I had replaced) and after being replaced it still had the side to side movement. It has gotten to the point I don't allow her to drive her nor the kids because of the dangers. I've had the rack N steering, front upper and lower control arms the rear upper control arms, stabilizer bar bushings along with numerous other bushings and all 4 brand new tires. The dealership nor other independent shop knows what else to replace.

- Williamson, WV, USA

problem #12

Dec 202018

Traverse

  • miles
When driving truck seems to accelerate normal; then it start to get a little sluggish and start to kick from the back like its trying to catch up with the front. And also when I put it in park it jerks forward or rolls back.. all this happened while driving in the city

- Raleigh, NC, USA

problem #11

May 012017

Traverse

  • 120,000 miles
Air bags light keeps turning on, my front suspension keeps rattling keep fixing it and can't find the problem, my seat belts keep breaking, we have a elictrical problem sometimes things work and sometimes it don't, and tail gate jerks sometimes when closing.

- Modesto, CA, USA

problem #10

Aug 022015

Traverse

  • 110,000 miles
The contact owns a 2009 Chevrolet Traverse. While putting items in the trunk of the vehicle, an unusually loud dropping noise emitted outside of the vehicle. The contact discovered the front and passenger side struts detached. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

- Clayton , NJ, USA

problem #9

Jan 072015

Traverse 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that while driving 50 mph, a loud popping noise emitted from the front of the vehicle. Following the failure, the vehicle began to violently bounce while being driven more than 40 mph. The vehicle was taken to the dealer for diagnostic testing. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000. MA 10/6

- Clinton , MS, USA

problem #8

Jul 092014

Traverse 6-cyl

  • 66,000 miles
Right strut mounting bracket broke off as the welding broke. Bracket fracture caused sway bar link to become disconnected, damaging sway bar linkage and upper ball socket. This happened on highway 17 in santa cruz, ca. If the vehicle was traveling at the speed limit instead of in slow traffic, it would have certainly resulted in an accident, as the whole car tilted to the right as the weld broke off. We want GM to answer to this. Accidents from this defect will not be obvious, since inspection of the crash will show a broken weld, which would be considered a result of the crash, instead of causing the crash.

- Brentwood, CA, USA

problem #7

Jun 282014

Traverse

  • 138,000 miles
The contact owns a 2009 Chevrolet Traverse. The contact was driving 65 mph when the front driver side tire and axle detached from the vehicle. Additionally, the suspension and brakes failed. The contact crashed the vehicle into a median and sustained injuries to the left side of her body. A police report was filed. The vehicle was towed from the scene and was not repaired. The manufacturer was not notified. The approximate failure mileage was 138,000.

- Broken Arrow, OK, USA

problem #6

Mar 052014

Traverse

  • 81,000 miles
Around the beginning of March my 2009 Chevy Traverse developed a winding sound when steering at a stop or low speed. At this time the steering wheel was very difficult to turn. The problem has progress and now the venice has little to no assistb. I saw that GM recently released a recall on several of its models with similar steering systems. I feel that the 2009-2012 Chevy Traverse lt should also be included.6

- Kalamazoo, MI, USA

problem #5

Mar 032014

Traverse 6-cyl

  • 87,500 miles
The passenger side rear coil spring broke. This happened while sitting still in traffic, I heard an loud noise --- like a fastener breaking and then vehicle rocked. I pulled over very shortly and checked to see if a lug nuts or tire blew and didn't see anything unusual. I just had my tires rotated (4-2-14 ) at local shop and told them about the incident and they found the top part of coil spring -- approx. 3 to 4 inches had broken off. I got an est to repair and was told that their parts supplier had over 150 units of these springs in stock.( very unusual to have this many pcs in stock unless there are problems w/ it ) I also then went home and checked on internet and there are lots of GMC & Chevy veh's of this type that are having similar problems / issues w/ the coil spring breaking. I checked to see if any recall or advisory was listed -- nothing. This is something that should not be happening -- I drive may road miles and there certainly is no abuse to this veh. I now may be stuck w/ a $ $300 plus repair bill which is not something I'm looking to do because it's recommended that both coil springs be replaced because with only putting on 1 it will be stiffer than the one on drivers side and most likely it will break also because of the shift in weight from the new one. My next concern -- if driving on the interstate or any road for that matter and the coil spring breaks and it causes my tire to be damaged it could be the cause of an accident or maybe it has already been the cause and not yet discovered !!!!!

- Bismarck, IL, USA

problem #4

Aug 202013

Traverse

  • 93,551 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that while driving approximately 30 mph and making a turn, an unusually loud noise emitted outside of the vehicle. The vehicle was maneuvered to the side of the road where the driver noticed that the front driver's side strut had become detached and was laying on the ground. The vehicle was taken to an authorized dealer, who informed the contact that the front driver's side strut and sway bar were fractured. The vehicle was repaired. The manufacturer was notified of the defect. The approximate failure mileage was 93,551.

- Poughkeepise, NY, USA

problem #3

Jul 132013

Traverse

  • 88,970 miles
When backing and turning out of parking space, a loud crunch noise was heard and a piece of metal was found to have fallen from vehicle. The metal was the swaybar end link bracket and ball stud which had broken off of the strut on the front drivers side. Inspection of the part revealed that two of the three factory welds holding the bracket to the main tube of the strut were faulty. Weld bead was present but not at the proper location to attach the bracket. This was a manufacturing defect in the strut and there is one other complaint of an identical issue.

- Merrill, MI, USA

problem #2

Sep 132012

Traverse 6-cyl

  • 41,700 miles
I was in the process of making a left hand turn when my steering wheel locked when I finally got the steering wheel to loosen and move back into place I heard a loud popping sound. Then my car on the front passenger side dropped to the ground due to the front tire axle braking which caused me to hit the back of a park vehicle. The brake of the axle appeared to clean as though the axle was never apart of my car. The incident scared me a lot and it could have been a lot worse. I do not understand how this could have happened on 3 year old car and I did not have any real warning signs prior to this. I would like to get this issue resolved as I am now without my car and I have to face repairing someone else's vehicle.

- Chicago, IL, USA

problem #1

Jul 062012

Traverse

  • 81,000 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that while parked and attempting to reverse, a piece of metal detached from the vehicle and the front driver side stabilizer link bracket was hanging. The vehicle was taken to a dealer however no assistance was provided. The vehicle was also taken to a repair shop where it was determined that the bracket had not been welded properly. The bracket was welded again to the strap and replaced by a new stabilizer link. The manufacturer was made aware of the failure however no assistance was provided. The current and failure mileage was 81,000.

- Indian Trail, NC, USA