10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
27,172 miles

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« Read the previous 20 complaints

problem #9

Nov 232019

Trax

  • miles
On 11/23/19 I'm just leaving home early on Saturday morning and on timaquana rd while I was driving my 2016 Trax locked up on me and my Chevrolet Trax motor just stopped in the middle of the road, this could have been fatal and thank god I didn't get crushed in the middle of traffic. All the lights came on as if it was electric problem

- Jacksonville, FL, USA

problem #8

Jul 212019

Trax

  • 28,000 miles
Started driving and in 10 minutes the car started hesitating and suddenly stalled. The engine light and the stability light also went on.. I was able to start the car again just long enough to park it on the side of the road. Waited for tow which was taking long in 96 degree weather. So I drove the car home (15 minutes away) had to drive very slow cause felt like turning off..took 45 minutes to get home..called dealer in the morning and they gave me a towing number. I called @9:30am, waited to call back at 12:30pm and no record of anyone sent out. Again they said some would be sent. They arrived AT2:50pm. Praying everything turns out good.

- Miami, FL, USA

problem #7

Jun 112019

Trax

  • 59,000 miles
Got this vehicle on 07/23/2016, the vehicle had major issues until 09/2018. In September 2018 I took the vehicle to the original lot to have it inspected as when switching the fan for the A/C from 3 to 4 on the blower motor settings stopped working. My dealership replaced the original blower motor. Along with that I was having the issues of the center console (radio unit) and the dash (where the speed, mileage, etc... is) would go out will driving or not turn on at all and the back up camera wouldn't turn on go. They re-installed the computer software and updated the system and sent me on my way. In 02/2019 I started having the same issues, back up camera and center console not working, and dash turning off and not coming on. Also when I took the key out of the ignition and got out of the car and locked the door and the car was still running. The radio was still playing and the car was still running even though there was no key in the ignition and it was not remote started. I called the dealership that morning to bring the car in that night for service the next day. They kept the Trax for roughly 1 week. The installed a new radio, re-flashed and updated the computer, and re-installed the back up camera software. I picked the car up drove roughly 3 miles and brought it back same hour due to it having the same issues. They kept it another 3 days and I got it back after about 2 weeks of work at the dealership. As of 06/11/19 I had to take the car back in for the same issues: Dash going out, radio going out, back up camera not working, and the Trax still running with no key in the ignition. I called on 06/12/19 they stated the car would not communicate with the diagnostics computer and they would have to replace the radio they installed 4 months ago. Part was ordered and over-nighted but never came in on 06/12/19. Waiting to see if I can return this lemon of a car now.

- Madison, WV, USA

problem #6

May 162019

Trax

  • 77,000 miles
Car idles rough and when trying to accelerate onto the highway or up a hill the vehicle would jump roughly and have a loss of power. Check engine light came on engine misfire was the code. Dealership cleared the code and said problem could not be duplicated. The issue got worse but no code came back. During the removal of ignition coil for replacement the #4 plug broke showing corrosion and a crack.

- Buckner, MO, USA

problem #5

Apr 302019

Trax

  • miles
Appears to have a turbo failure and more of these vehicles are having same problems with their turbo

- Honaker, VA, USA

problem #4

Dec 172018

Trax

  • 40,000 miles
I was driving on a Suburban road and my engine light, and stabilitrak light came on and it was suddenly driving as though I was on huge boulders and rock and shaking and having a difficult time gasing. I had to get it towed and barely made it home a couple miles away. The dealor mechanic said my cars driveshaft broke, only after 25K miles. Then less than a year later I am driving on a flat road normal conditions and my engine light is on and its driving rough, having a difficult time getting gas it felt like. Come to find out the coil pack was misfiring. The coil pack was corroded and burnt out. The spark plugs in turn were no good. My car was leaking gas and was running on 3 fuel injectors as the 4th was broken. This occurred right before or at 40K miles! it has been to the mechanic shop 6 times in 2 months. I bought it brand new.

- Glenwood, NY, USA

problem #3

Oct 172018

Trax

  • 39,743 miles
I was driving the car on a busy highway and suddenly the vehicle was difficult to control, the engine light and traction control light came on. Later I learned that the vehicle was running on three cylinders. The vehicle had under 40,000 miles. Diagnostic P0300 coil pack failure causing spark plug to misfire and car became a safety issue on the road. This is not a recall part, additionally GMC is charging owners to repair.

- Coopersburg, PA, USA

problem #2

Aug 302017

Trax

  • 14,000 miles
On August 30, 2017 I recieved an alert from onstar (via email) stating my 2016 Chevrolet Trax (with 14,000 miles on it) was having numerous safety issues. That same day, I drove my Trax on the highway on my way home from work and it stalled out twice while going 70 mph almost to a complete stop in rush hour traffic. It continued to sputter the entire drive home, and my check engine light was flashing. I got it home, then the next day drove it to a dealership for repair. While driving it there, the vehicle was struggling to operate, and barely pushing 1000 RPM. It felt as though it would stall again if I accelerated too quickly.

- Royal Oak, MI, USA

problem #1

May 212017

Trax

  • miles
The key was barely bumped while in the ignition and driving on a high speed road twice and the key turned to the off position so my steering wheel locked up to the point I can barely get to the side of the road to safely put the car in park to restart it. Having a baby in the backseat too both times made it a very scary situation

- Pawtucket, RI, USA