10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
28,122 miles

About These NHTSA Complaints:

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problem #4

Nov 082020

Trax

  • 51,585 miles
The contact owned a 2017 Chevrolet Trax. The contact stated that while driving approximately 70 mph, the vehicle crashed into a deer causing severe damage to the front end. During the crash the air bags did not deploy, and the vehicle was destroyed the vehicle was towed away from the scene. Not injuries were reported. No police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The failure mileage was 51,585.

- Rome, GA, USA

problem #3

Apr 272019

Trax

  • 60,000 miles
I hit a deer at 55 mph on highway destroying the entire front end including the radiator. No air bags deployed. Police report number [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wauzeka, WI, USA

problem #2

Dec 142017

Trax

  • 305 miles
I purchased my vehicle on November 22, 2017. I was in an accident on December 14, 2017 where I hit a dog and my car caught fire. The fire department and police didn't believe that I hit a dog and it caused this damage. I contacted GM to see if they would investigate but they told me they would not investigate unless my insurance contacted them and they also told me to read my manual on seatbelts when I let them know the airbags did not deploy. I believe whole heartedly that this car is unsafe if it caught on fire from hitting a dog and they dog was not large at all. Please be careful id considering this vehicle

- Florissant, MO, USA

problem #1

Jun 072017

Trax 4-cyl

  • Automatic transmission
  • 600 miles
The contact owned a 2017 Chevrolet Trax. While the contact's daughter was making a left turn, another vehicle ran the red light. As a result, the front end of the contact's vehicle crashed into the other vehicle. The air bags failed to deploy. The contact sustained injuries to the neck and head that required medical attention. A police report was filed. The vehicle was towed to an impound lot where it was deemed destroyed. The manufacturer was notified of the failure and opened case number: 8-302-0913391. The approximate failure mileage was 600. Updated 08/08/17

- Beaverton, OR, USA