Letter from constituent regarding his wife 2013 Chevrolet Volt, who having issues with the HVAC system not cooling the rear seats when the temperature was near 100 degrees; requesting that GM accept the return of the vehicle and purchase price be refunded. The consumer stated the windows would fog up whenever humidity was present, the navigation system, was reading the vehicle was in detroit, the re-generative braking system and acceleration had downgraded after the last software update.

- Indio, CA, USA

The contact owns a 2013 Chevrolet Volt. The contact stated that he erroneously depressed the drive mode button and all the electrical power failed. The vehicle was not taken to a dealer or independent mechanic. The manufacture was notified about the failure. The failure mileage was 7,500 and current mileage was 7,900.

- Corvallis, OR, USA

Car gas engine started, (engine running due to temp). Ran for just a few seconds, then shut down and went into "service mode" - killing both the gas engine and electric motor - without touching any buttons on dash.

- Albion, MI, USA

I was on my way home, it was very dark outside on a two lane highway going 60-60mph and wanted to switch over to electric "hold" mode so I could save the electric battery for city driving. I glanced over and hit the "drive mode" button three times thinking I was going to send the drive mode down to "hold". instead what I did was powered off the car by hitting the power button. (the two buttons are right next to each other and both require multiple presses to work). So there I was, the car went black inside and the headlights turned off outside while I was going 65mpg on a two lane highway (one lane each direction). Thank god there was nobody around or close to me and thankfully there was just enough ambient light from the moon to see where I was. I hit the power button to try turning it back on, nothing. Luckily the hazard switch remained lit and I was able to turn my hazards on. I had to stop on the side of the road, put it back into park and hit power. I realize I hit the wrong button but why should such an easy mistake almost cause a fatality. If not for the moon I might have drove off the road and into a telephone pole. I would highly recommend they move the power button to the steering column, similar to where a key would be located. For gods sake, don't put a multiple click button next to another multiple click button that has such significance in the outcome of your life. And for god sakes, don't turn off the headlights if the computer detects I'm going 65 and knows via the sensor that it's dark outside! there are multiple complaints about this at various web sites, including.... GM-Volt.com/forum/showthread.php?17249-power-button-too-close-to-drive-mode-button! somebody is going to be have a fatality soon if this is not fixed.

- Caledonia, IL, USA