10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
9,272 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Jan 052019

Volt

  • 21,000 miles
On multiple occasions (including after alleged repair), the vehicle requested to be placed in park while moving. On two occasions when placed in park the vehicle shift lock engaged and could not be shifted out of park. On one occasion the vehicle surged while driving prior to requesting to be placed in park. On all occurrences, the vehicle would not shut down and entered a continuous reboot cycle when the start/stop button was pressed, including when towed.

- Sherman Oaks, CA, USA

problem #12

Jan 252019

Volt

  • 26,000 miles
Driving up the freeway at a normal speed, my Volt began to accelerate without warning and after applying the brakes again began to accelerate involuntarily. After I managed to pull to the side of the road by applying the brakes hard, smoke came out of the hood. I called a tow truck and he had to jump the car to start it again.

- Castro Valley, CA, USA

problem #11

Nov 302018

Volt

  • 14,300 miles
I leased this car in September 2017. On November 30, 2018, I got onto the freeway while running on gas and the vehicle began smoking within about 5 minutes. I pulled over and got out and the vehicle caught fire and was destroyed. There were no previous mechanical or electrical issues or any warning signs. I have driven the vehicle countless times on gas rather than electric charge. The fire started under the hood on the passenger side. The entire interior, all windows, the front tires, and the front of the car were completely destroyed. I have seen 2 other reviews on this website about spontaneous vehicle fires.

- Oakland, CA, USA

problem #10

Jun 072018

Volt

  • 13,900 miles
When pulling into my garage, the car suddenly accelerated unexpectedly and collided with the front wall of the garage (photo 08); when I shifted to reverse, the car careened out of the garage, across the driveway, and collided with my neighbor's home (photo 09), leaving skid marks (photos 06 & 07) on the garage floor. The car was in normal electric mode at the time. I purchased the car as a certified used car on May 3rd from dave gill Chevrolet in columbus, oh. There were 12,490 miles on the car at purchase and a little less than 14,000 miles as the time of the accident. I am uploading nine (9) photos.

- Valencia, PA, USA

problem #9

Feb 282017

Volt

  • 100 miles
When vehicle runs out of gas and only has battery power (no matter the charge) the car goes into reduced power mode which is dangerous in any traffic especially interstate highways!!! this happens every time you run of gas!! also the adaptive cruise not working all the time and disengages by its self for no reason(like nothing in front of you)!!

- Reno, NV, USA

problem #8

Mar 052018

Volt

  • 25,600 miles
The contact owns a 2017 Chevrolet Volt. While the vehicle was stationary, a hole formed in the emissions pipe. The contact stated that the check engine indicator illuminated. Also, the emissions controls stopped working and fuel was vaporized. Heritage Chevrolet Buick owings mills (11234 reisterstown rd, owings mills, md 21117) diagnosed that there was a hole in the evaporative emissions pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 25,600.

- Baltimore, MD, USA

problem #7

Feb 052018

Volt

  • 3,404 miles
While driving to the dealership to get my car serviced for nearly stalling at a stop light my car engine kept turning on and off and revving up and down randomly. I was in electric mode and the engine should not have been coming on. The car's speed randomly fluctuated as the engine randomly revved up and down. I pulled in to a grocery store parking lot where my car died. Before dying the gas range indicator changed from 87 miles to 'low fuel'. I called the dealership to have my car towed. After 16 days I got my car back. The dealership replaced the engine control module twice. The first replacement failed within a 1 mile test drive by the mechanic.

- Cedar Park, TX, USA

problem #6

Jul 022017

Volt

  • 4,300 miles
The car literally just stopped working as I was turning on a busy road, so I was stuck right in the middle of the road with cars nearly smashing into the back of me. The steering wheel locked up. The accelerator stopped working. I couldn't turn it off or on- it was kind on just stuck in an alternate mode. There was an orange engine symbol that was lit up and it kept saying "shift to park" but I would shift and nothing would happen. I couldn't put it in neutral so I could push it to a safer location. Nothing. The technician on the phone didn't know what was wrong with it, but someone who stopped to help said he used to work on these cars and said it happens quite often and it there was absolutely nothing I could have done to fix it (I thought I remember him saying something about an engine switch problem, but I was so frazzled I wasn't really listening to him). If this had happened on a highway I could have been killed. I don't know how these cars have no been recalled.

- Herndon, VA, USA

problem #5

Apr 062017

Volt

  • 5,000 miles
We bought a new 2017 Chevy Volt at the end of December 2016 and had our first issue in early February 2017. What happened that first time was on (2/3/2017) while driving through traffic the car without warning turned off the electric wheel motors and would not allow us to power the car properly to get the car to the berm. We were nearly were hit twice while trying to steer the car off of the interstate highway as it decelerated. The car was completely disabled an needed towed back to the dealership. After the dealership had the car for a week they returned it with the explanation that the car needed to do software updates and they were too large to do over the car's satellite system ┐ but they never gave us any indication of how we would have been informed of the need for such an update. We then had another near accident today (4/6/2017) on the same highway and we were nearly pushed up under a semi while trying to maneuver off of the highway at 75 miles an hour. Again, the car without warning shut off the electric wheel motors and warned us to ┐put the car in park┐. it happened in exactly the same way as in February but no warnings had been issued for our car and we almost had a horrible accident. My concern is for my family and colleagues safety at this point and I don┐T want anyone driving in this car. I hate to think of what would have happened today if my daughter, who is a brand new driver, would have had to deal with the same situation sandwiched in by two semi-trucks and with a car trying to pass on the shoulder around her ┐ it could have been far worse. I am in several Chevy Volt groups on facebook and people who loved the generation 1 of these cars are having major issues from battery packs dying, to drive train issues, to speed control problems and more where people are having major system pieces replaced 2-3 times in the first few months they own the cars.

- Fort Collins, CO, USA

problem #4

Feb 062017

Volt

  • 500 miles
Strong burning and/or fuel smell filled the passenger cabin. This has happened on several occasions most notably when the car was operating in ┐engine running due to temperature┐ mode. The odor was strong enough to cause dizziness and required to the windows to be opened to vent the cabin. The smell and order now is persistent even when driving in all-electric mode. My intension is to replace the cabin air filter with a carbon air filter per 16-na-127.

- Boston, MA, USA

problem #3

Dec 262016

Volt

  • 4,000 miles
We are writing to voice a very disconcerting and dangerous incident with our 2017 Chevy Volt. On a return trip at dark from cleveland, Ohio to rochester, NY on 12-26-16, our engine suddenly gave warning beeps which prompted my husband to pull over to the shoulder on interstate 90 in erie, pa. We had all of 15-20 seconds to get off this heavily trafficked highway when the car literally shut down.. nothing worked not even the warning flashers. We could not open the trunk, and had we not kept one door open we would not have been able to enter the car. In summary, the total failure we encountered shows the serious safety issue related to this car. We are now reluctant to take it on trips this incident could have resulted in a serious accident had we not been able to pull off onto the shoulder.

- Rochester, NY, USA

problem #2

Jul 082016

Volt

  • 2,300 miles
I was driving my 2 month old car with ~2300 miles on a busy highway at ~ 65 mph when suddenly the car loses power and the panel reads "shift to park". luckily, I was able to maneuver the car (steering was still in tact) with the remaining speed to the side of the highway. However, had the highway been busier or if I had been on the far left lane, I don't think I would have been able to make it and would have created a dangerous situation on the highway. On the Volt forum, others have also complained about this. The repair, though covered, took 3+ weeks at the dealership. From dealer printout "internal transmission prime notor(sic) internal failure P03af drive motor remove and replace with srta srta unit".

- Yorba Linda, CA, USA

problem #1

Apr 022016

Volt

  • 135 miles
2017 Chevrolet Volt extreme engine hazard: On 22-Mar-2016 I purchased a 2017 Chevrolet Volt premier, all safety options. Driving on freeway at 65 mph, straight driving, relatively light traffic, the engine light came on yellow and steady (emissions system service warning) but the car uncontrollably decelerated. The freeway had no shoulder due to construction. The car smelled of burning electrical insulation confirmed by the tow truck driver. The car, with less than 150 total miles, in clear weather, at twilight, 76 degrees, California at sea level, straightaway, had a sudden and near total loss of all propulsion. This caused a lack of control (obviously) in the forward direction, causing an extreme hazard on the freeway. I am an experienced driver: Make no mistake, this was a serious manufacture's error. I checked, no parking brake, the car was in drive gear, I had both electric range and over 7/8 tank of gas showing a gas range of 360 miles - and I had just driven 60 miles. There was no brake smell, as I did not need to apply the brake because the engine gave no propulsion. My hand was off the regen switch. The car had a major malfunction causing an extreme hazard, and based on the smell, possible fire hazard.

- Castro Valley, CA, USA