I was driving my car to work and the flat tire light came on. I stopped at a local gas station and, SURPRISE, my front drivers tire was flat. I filled it with air and took it to the dealership as soon as I got off work. At the dealership, I was told I had a crack in my rim and it would cost $750 to replace the rim. I asked how the rim could have cracked and I was told that the car must have hit something HARD to cause the rim to crack (of course it has to be the customers fault!). I informed him I was the only one who drove the car and I had NOT hit anything. I asked if it was covered under warranty as I had only purchased the car a few months earlier (11/2015) and it only had just over 10,000 miles (not hardly enough to even show wear in the tires!). I was told it was normal wear and tear and was not covered under any warranty. I could not afford, nor was I going to pay $750 for ONE RIM! I purchased an after marked rim online for $450 and continued to air the tire up every morning until it arrived!! I have discovered I am not alone on this issue! This is the first Chrysler I have purchased... it's not looking good so far!
I was driving my car to work and the flat tire light came on. I stopped at a local gas station and, SURPRISE, my front drivers tire was flat. I filled it with air and took it to the dealership as soon as I got off work. At the dealership, I was told I had a crack in my rim and it would cost $750 to replace the rim. I asked how the rim could have cracked and I was told that the car must have hit something HARD to cause the rim to crack (of course it has to be the customers fault!). I informed him I was the only one who drove the car and I had NOT hit anything. I asked if it was covered under warranty as I had only purchased the car a few months earlier (11/2015) and it only had just over 10,000 miles (not hardly enough to even show wear in the tires!). I was told it was normal wear and tear and was not covered under any warranty. I could not afford, nor was I going to pay $750 for ONE RIM! I purchased an after marked rim online for $450 and continued to air the tire up every morning until it arrived!! I have discovered I am not alone on this issue! This is the first Chrysler I have purchased... it's not looking good so far!
- Amy W., Dyersburg, US