10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,681 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Sep 072023

200

  • miles
I believe the brake or something related to the brakes failed. I ran a stop sign, with no evidence of brake marks on the road. I crossed over a highway hit a side walk almost hit a house. The safety of myself and others was at extreme danger. When finally came to a stop I couldn't put my car in Park, or back in drive or shut my car off, i beleive i had no braking or something electrical failed. My car is totaled. The only light on was the airbag light before the accident.

- Farmington, MO, USA

problem #8

Aug 222023

200

  • miles
On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response" With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler"

- Clay, NY, USA

problem #7

Aug 222023

200

  • miles
On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response" With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler"

- Clay, NY, USA

problem #6

Dec 222020

200

  • miles
Blower motor resistor fails causing heat to stop working causing check engine light. The car was making a raddling sound than the heat shut off the car was stopped

- Memphis, TN, USA

problem #5

Aug 222018

200

  • 73,128 miles
During routine maintenance technician discovered rear lower shock mounting bolts are missing.

- Killeen, TX, USA

problem #4

Sep 192016

200 6-cyl

  • miles
2016 Chrysler 200. Consumer writes in regards to vehicle starting hard and rough, electrical issues and front passenger door shutting hard. The consumer stated the vehicle had multiple failures including the parking brake engaging on it's own, the accelerator pedal sticking, wiring systems, the air conditioner and transmission ruptured. The powertrain, control module, compressor, etc condenser was locked. The vehicle starts hard. There was a knocking noise on start up. The tire came off the vehicle while driving. While depressing the brake pedal the vehicle began to lurch forward. The lower ball joint failed. There was body a rim damage to the vehicle. The repair shop failed to repair the vehicle properly.

- Muskego, WI, USA

problem #3

Jan 132018

200

  • 41,000 miles
On January 13th 2018 at 5am in the morning the car went into a state of emergency to where I couldnt even break and lost control of the vehicle the transmission light then came on and the car wouldnt cut off for hours. Took the car to russ darrow Chrysler for suspensions issues and electrical malfunctions because they couldnt locate any codes for what I had saw on the car. Although my car was not on the recall list I had the same issues that other cars this type did have and it costed me $2989 for repairs

- Milwaukee, WI, USA

problem #2

Sep 162017

200

  • 19,000 miles
The contact owns a 2016 Chrysler 200. While driving 40 mph, the steering wheel seized and the vehicle pulled to the right. As a result, the vehicle crashed into a tree and then landed in the middle of the street, causing the axle to detach. There were no warning indicators illuminated. There were no injuries and a police report was not filed. The vehicle was towed to kendall Dodge Chrysler Jeep (13355 S w 137th ave, miami, fl 33186, phone number: (786) 231-2000), but was not diagnosed or repaired. The manufacturer informed the contact that an investigation was conducted and determined that the vehicle crashed into a tree. No further assistance was offered. The approximate failure mileage was 19,000.

- Miami, FL, USA

problem #1

Dec 192016

200

  • 17,000 miles
My vehicle is in a collision shop since Dec. 19, 2016 for front end repairs. The collision repair shop is gerber collision & glass, 153 pa-100, fogelsville, pa 18051, it has been brought to my attention that there is not a recall but a back order on a support bracket part # 68247600aa. Chrysler corporation has not recalled this part, however they have stopped producing the original part, and are now re building the part, and thus claiming the bracket is not available to any certified Chrysler dealers and consumers, and thus my vehicle and collision mechanic has been waiting to be complete the repairs on my Chrysler 200S, and we have not received any information on the status of this part, from Chrysler corporation, or an ets of when they will begin shipping the support bracket to the over 600 consumers, and business's waiting for this part for the same vehicle year, make and model. My vehicle has been in shop since December 19, 2016, and Chrysler corporation is not providing me with any information on the safety or status of this part, and furthermore they have not addressed my investment in this vehicle, which I am unable to drive. I have not received any compensation for the vehicle, and have not had my vehicle for over 1 month. There are many people involved in trying to resolve this issue, however it is a Chrysler corporation issue which they are failing to provide consumers and businesses with information and or the status and safety of this vehicle part.

- Alburtis, PA, USA