really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,466 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Aug 072004

300M 6-cyl

  • Automatic transmission
  • 34,000 miles
Dashboard crack over passenger side air bag. Dealer will not repair under warranty/dealer cost. Chrysler says dash must be replaced. Concerned about additional cracking and airbag deployment problems.

- Naperville, IL, USA

problem #10

Jan 012004


  • Automatic transmission
  • miles
Crack on dashboard over passenger's airbag panel.

- Simi Valley, CA, USA

problem #9

Jan 072004


  • miles
Dashboard on the passenger side of my Chrysler 300M is cracked on both sides of the airbag.

- Crestview, FL, USA

problem #8

Jan 022004

300M 6-cyl

  • Automatic transmission
  • 30,000 miles
Dashboard padding cracked around the air bag on the passenger's side compartment/cover area. Consumer had a concern that it may cause a problem with air bag deploying improperly or inadvertently.

- Pasadena, CA, USA

problem #7

Jul 082001


  • miles
My dashboard of my 2000 Chrysler 300M became cracked and couldn't be repaired because out of warranty. Chrysler can't help me with it at all. It needs to be taken care of because this could result in injury.

- Lafayette, LA, USA

problem #6

May 012004

300M 6-cyl

  • Automatic transmission
  • 61,458 miles
Passenger side dash has a vertical crack that extends for about 4" where the passager side airbag is. The car was not in any kind of accident or situation that would have casued this problem. I am concerned about the functionality of the airbag in the passenger side due to the cracked dash. My son cut his finger on the edges of the crack when he was investigating it as small children tend to do. I called the dealer I purchased the car from because I bought the extended warrenty from Chrysler. The dealer told me it was not covered and a new dash was approx. $1000 to replace. This incident is unacceptable and is concerning to the safety of my family.

- Hamilton, OH, USA

problem #5

Jan 012004

300M 6-cyl

  • Automatic transmission
  • 49,000 miles
The dashboard is starting to crack in three separate locations all surrounding the passenger side airbag creases. It appears this would be a safety issue since it compromises the airbag component where my wife sits everyday to and from work. If the three cracks continue all the way around the airbag will the airbag spontaneously deploy? if I decide to seal the three cracks will this effect the way the airbag deploys (or possibly make it not deploy) to the vehicle passenger?

- Highlands Ranch, CO, USA

problem #4

Nov 182003

(reported on)


  • Automatic transmission
  • 45,000 miles
There was a crack in the dashboard located over the passenger's side air bag compartment. Consumer contacted Chrysler online customer service which advised consumer to have the entire dashboard replaced. Also, it was indicated that this procedure could modify the air bag's effectiveness.

- Cranberry Township, PA, USA

problem #3

Oct 202003

300M 6-cyl

  • Automatic transmission
  • 57,100 miles
One week ago a 3" split appeared in the passenger side dashboard vinyl near the air bag. My concern is that this is in someway related to, or is going to affect, the operation of the air bag deployment. I understand this is beginning to occur in many 1999 and 2000 300M's. four years seems much too early for a problem like this to occur. The vinyl is still resilient and pliable, not hard or brittle. My local Chrysler dealer (allen jay) tells me they have never heard of it. They suggested I see about having repaired by someone who does vinyl repair. In my opinion this would further affect the deployment of the air bag. Thank you for your time.

- Sebring, FL, USA

problem #2

Oct 102003

(reported on)


  • 72,000 miles
The dashboard on passenger's side is coming apart. The driver is able to see the lining of the air bag. Dealer has been contacted.

- Brooklyn, NY, USA

problem #1

Aug 302003

300M 6-cyl

  • Automatic transmission
  • 69,000 miles
Year 2000 model Chrysler 300M. Dashboard cracking on passenger side. Crack is vertical, and is not 2 " long. The car has not been in any accidents that could account for this defect.

- Snohomish, WA, USA