really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
41,382 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

Jul 092004


  • Automatic transmission
  • 65,000 miles
2000 Chrysler 300M, front impact with 1,600 lbs steer, at 55 mph. Totaled car and severely injured driver. Air bags did not deploy. This happened at 1 a.M., cow was a black angus that ran out of ditch directly in front of car. Back of cow crashed through entire windshield, stopped car immediately on impact.

- Kinde , MI, USA

problem #17

Jan 012005

300M 6-cyl

  • Automatic transmission
  • 80,000 miles
Front passenger air bag cover (on dashboard) is gradually splitting open.

- San Jose, CA, USA

problem #16

Mar 222006

300M 6-cyl

  • Automatic transmission
  • 150,551 miles
: the contact stated while driving 40 mph the contact hit another vehicle from the rear and the frontal airbags did not deploy. The vehicle sustained frontal damage and a police report was filed. Although the dealership was alerted, no appointment for inspection has been made. Updated 4/11/2006 -

- Corpus Christi, TX, USA

problem #15

Jul 152005

300M 6-cyl

  • Automatic transmission
  • 79,000 miles
2000 Chrysler 300M developed a 10" crack over passenger airbag.

- Ogden, UT, USA

problem #14

Jan 012004

300M 6-cyl

  • Automatic transmission
  • 60,000 miles
A slit has opened in the dashboard, apparently on the left hand side (when viewed from inside the car) of the passenger side airbag. Chrysler initially denied any responsibility for this, saying it must have been our problem. Follow up conversations with the local dealer suggest that Chrysler now knows it is a problem.

- Concord, NH, USA

problem #13

Mar 072005

300M 6-cyl

  • Automatic transmission
  • 40,000 miles
A crack has developed on the dashboard around the passenger airbag of my 2000 Chrysler 300M. The crack developed around 40,000 miles.

- Shiloh, IL, USA

problem #12

Sep 232004


  • Automatic transmission
  • 57,000 miles
Air bag failed to go off in 2000 Chrysler 300M. I was hit head on by a small pick up. Witnesses says other driver doing 55/60 mph. I was traveling at 45 mph. Both obviously braking at impact but no driver side air bag deployed. My head hit the steering wheel. Lump and bad bruising as a result. Contacted Chrysler and they offered to fix air bags free if car still under warranty. Car was totaled so point is mute.

- Fort Mill, SC, USA

problem #11

Sep 102004

300M 6-cyl

  • Automatic transmission
  • 50,233 miles
A 2 inch cut is now visible in the passenger side dash, which is the edge of the airbag housing. I am concerned that any dash repair will cause the airbag to not operate properly in the case of a collision.

- Cameron Park, CA, USA

problem #10

Nov 152002

300M 6-cyl

  • Automatic transmission
  • 40,000 miles
About a year and a half ago, I noticed that on the passenger side dash, a 1" crack had started to develop around the air bag of my 2000 Chrysler 300M. I am the crack is now on both sides of the air bag and each are at least 10" long. I am concerned that the airbag will not deploy properly. My local Chrysler dealer said to fix it with a vinyl repair kit, but it would be unsightly. I am very disappointed to have such a new car have this dash condition.

- Topeka, KS, USA

problem #9

Jun 162004

300M 8-cyl

  • Automatic transmission
  • miles
The portion of the dashboard covering the front passenger airbag on my 2000 Chrysler 300M has two large cracks corresponding with the left and right side of the airbag storage area. One crack is over 12" long and the other is approx. 8" long. They are unsightly, especially for a top-of-the-line vehicle like the 300M, but I am afraid to have them repaired because of the potentially adverse affect it may have on deployment of the airbag in a collision. I understand that many 300M dashes are beginning to crack and it seems like this could result in a real safety issue if people start repairing these with vinyl patch kits that hamper airbag deployment. Chrysler needs to do something about this dash problem. They have a design flaw in the thickness of the dash skin.

- Fountain Valley, CA, USA

problem #8

Apr 292004

300M 6-cyl

  • Automatic transmission
  • miles
Last year, I noticed a crack following the left side of my passenger side airbag. Last week, I noticed a similiar crack following the right side of the airbag. Local dealership will not repair because of airbag and states the entire dash needs to be replaced at my expense. I know of many other chysler 300M owners that have this exact same problem with cracks around the passenger airbag. I feel this is a safety related issue resulting from a manufacturing defect and should be considered for a recall.

- Toronto, OH, USA

problem #7

Jul 122003

300M 6-cyl

  • Automatic transmission
  • 75,000 miles
The dashboard cover is cracking in two places which are directly above the drivers side air bag. The air bag appears to be expanding underneath the dash cover. The air bag may not properly deploy if there is a collison. Auto is out of warranty and Chrysler has refused to inspect or repair this situation although there was a recall for the same vehicle with slightly different assembly dates. Chyrsler owner's manual warns against any repairs to the air bag except by their authorized dealers. I have seen this condition in the same model and year of manufacture, and there are several reports in the NHTSA data base.

- Dunwoody, GA, USA

problem #6

Jan 012003

300M 6-cyl

  • Automatic transmission
  • 48,100 miles
I own a Chrysler 300M 2000 air bag housing (dashboard) is cracking and this could cause the air bag to be defective. Dealer notified. Refuse to do anthing about it.

- Brooklyn, NY, USA

problem #5

Nov 142002


  • miles
Consumer stated that the air bag housing is cracking and this could cause the air bag to be defective. Dealer notified.

- Gulf Breeze, FL, USA

problem #4

Dec 292000


  • miles
12-29-00 traveling at a speed of 45mph another car made a turn without yielding with no time to stop I hit the other car both cars were total loses but the airbags never opened up to prevent injuries ---- thanks Chrysler -

- Rockville, MD, USA

problem #3

Jan 022001


  • miles
Consumer was traveling about 60mph on highway and hit ice, vehicle spinned into another vehicle, and dual airbags didn't deploy. There were no injuries reported.

- Morristlains, NJ, USA

problem #2

Nov 142000


  • miles
Was involved in an accident where I hit a tree dead on going about 35 mph, and airbags never deployed. The front of the car is "totalled" however, it can be repaired. Exact damage cost have yet to be figured, but it will be betwee $3000-$5000. The car is only 6 months old.

- Decatur, IL, USA

problem #1

Apr 272000

(reported on)


  • miles
When applying ABS brakes pedal went to the floor, causing extended stopping distance, and resulting in a collision. Also, rear passenger's seat belt did not lock up, seatback collasped, and the air bags did not deploy. Please give any furher details.

- Newport News, VA, USA