10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
104,640 miles

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« Read the previous 20 complaints

problem #109

Nov 182017

Pacifica

  • miles
Rotted subframe. Advised by the mechanic at a routine oil change that he would not drive the car.

- Brighton, MI, USA

problem #108

Jul 222017

Pacifica

  • 170,000 miles
I have Chrysler Pacifica 2004. Have taken good care of vehicle, no accidents. Vehicle began shaking violently when driving down road. I have brand new tires. Had them rebalanced couple of times. Still vibrating violently. My mechanic could not find any problems except that engine cradle for engine is badly rotted out with rust. I looked on line for problem and see that Chrysler had not properly coated the engine cradle and has led to frequent problems and dangerous driving conditions, due that the engine could fall out of vehicle. This is of no fault to owner. I didnt feel safe driving a vehicle that the motor could fall out of. This is a safety issue that Chrysler should be responsible for. A consumer should not have to worry that there seat belt or air bag might fail and they definitely shoudnt have to worry about there engine falling out of there car while driving down the road, which could lead to a wreck or fire. Thank you for your time and consideration.

- Fairmountcity, PA, USA

problem #107

Jun 062017

Pacifica

  • 120,000 miles
Has taken to state inspection and they said there's rust. Didn't think of it as a big issue until I read the hazards of rusting frame on the engine could drop the engine while driving. Now not driving it. It had a tire rod repaired last year and still went out this year. It might be due to corrosion. A lot of electronic problems too. Felt like wasted my money every year keeping this vehicle in shape. This state also likes selling these types of vehicle so they can juice folks money every year for inspections and repair. They put salt on the ground every winter that eats up the frames of the vehicle.

- Portland, ME, USA

problem #106

May 052014

Pacifica

  • miles
Engine cradle rusting has holes down both sides could also affect my stearing what peeked my interest was that I read that 2004S built in February and March mine was February Chrysler sent a notice I never received one for this problem.

- Hazel Park, MI, USA

problem #105

Apr 032017

Pacifica

  • miles
The front sub frame engine cradle is rotted/rusted- over a period of time, the bolts are not holding securely on my 2004 Chrysler Pacifica. It is loose the engine and the transmission rely on this cradle to stabulize the parts for use of driving a safe vehicle

- Gary, IN, USA

problem #104

Mar 312017

Pacifica

  • 242,000 miles
Had to have motor mounts replaced in January 2015. Just found out engine cradle is rusted thru and has to be replaced. Unsafe to drive. April 2017.

- Luray, VA, USA

problem #103

Feb 232017

Pacifica

  • 124,000 miles
I purchased a used vehicle from a local auto dealership on January 30, 2017. After driving the vehicle everyday for about a week I began noticed the car would shake and pull to the left even while driving at very slow speeds.on February 23, 2017 I took the newly purchased Chrysler Pacifica in for an oil change. I received a call from the mechanic about 15 mins after I dropped the vehicle off and he informed me that my front engine cradle was severely rusted and if I continued to drive it the engine could fall out at any minute. I rushed back to the location that my vehicle was being serviced and I was shocked at how bad the engine cradle actually was. There was at least an inch gap indicating it was beginning to separate from the body of the car. I took pictures of the damage and emailed them to the dealer that sold me the vehicle. I also did a quick internet search for front engine cradle damage in 2004 Chrysler Pacifica's and came across numerous consumer complaints having the same issues with 2004 Pacifica's. I also found Chrysler previously issued an extended warranty to resolve defective engine cradles for owners residing in salt belt states and vehicles with under 150K miles. Confident that my vehicle qualified for the extended warranty I contacted Chrysler directly. I was informed by the Chrysler representative that the Pacifica I currently own does not qualify to receive repairs under the extended warranty because it was built in January of 2004 and warranty only covers front engine cradle damage to vehicles that were built after February 23, 2004 and before March 31, 2004.

- Inver Grove Heights, MN, USA

problem #102

Feb 082017

Pacifica

  • miles
Extensive corrosion/rust on sub frame plate holding up the engine. Do not feel safe driving because it could snap and break at any moment.

- Spring Lake, MI, USA

problem #101

Jan 262017

Pacifica

  • miles
I found out my Pacifica engine craddle is rusted all the way through. Chrysler told me my car was under the extended warrenty but it expired in 2014. I did not know about the rust until now.

- Dearborn, MI, USA

problem #100

Jan 232017

Pacifica

  • 155,797 miles
The contact owns a 2004 Chrysler Pacifica. While undergoing a routine inspection, the certified mechanic diagnosed that the engine cradle and subframe were rotted. The mechanic diagnosed that the cradle and subframe needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. The approximate failure mileage was 155,797.

- East Peoria, IL, USA

problem #99

Dec 262016

Pacifica

  • 140,000 miles
The contact owns a 2004 Chrysler Pacifica. The stated that while stationary, the sub-frame of the vehicle deteriorated with rust and had a huge hole in it. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

- Bellaire, MI, USA

problem #98

May 252015

Pacifica

  • 120,000 miles
The front engine cradle part of the frame is almost completely rusted through. This is the identical rust claimed under the Chrysler Pacifica rusted engine cradle lawsuit that was filed in the United States district court for the southern district of Ohio-eastern division - holland, jr. Et al V. fca us llc. This is also the same rust covered in the Chrysler tsb bulletins.

- Steilacoom, WA, USA

problem #97

Oct 302016

Pacifica

  • 180,000 miles
Rotted out sub frame seems to be very common and expensive fix due to being poorly built. Can't get other necessary repairs until sub frame is replaced because if it is moved it will completely crack in half!

- Milwaukee, WI, USA

problem #96

Nov 012016

Pacifica

  • 120,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the subframe was rusted. The vehicle was taken to the mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Gahanna, OH, USA

problem #95

Oct 172016

Pacifica

  • 165,000 miles
Sub frame under engine rotting, won't pass state inspection

- Easton, PA, USA

problem #94

Oct 202016

Pacifica

  • 234,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact observed a loud abnormal noise from the front end of the vehicle. The contact observed under the vehicle that the subframe was rusted along the engine cradle. The contact stated that he was an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 234,000.

- Hastings, NE, USA

problem #93

Sep 102016

Pacifica

  • 175,000 miles
Engine cradle rusted out. Unsafe to drive. Mechanic quoted $4200 to fix. Possibility of engine and transmission falling out of car.

- Oelwein, IA, USA

problem #92

Aug 062016

Pacifica

  • miles
The engine cradle has rusted to a point that it is dangerous to drive this vehicle. It's a good running car with only 105000 miles with nothing else wrong.

- Des Plaines, IL, USA

problem #91

Jan 132013

Pacifica

  • miles
Sub-frame (engine cradle) corroded and rotted, engine and transmission metal support structures are severely weakened by rust through sub body framing. Chrysler is aware of the problem and has issued a very limited recall which excludes many of the cars directly affected in this model/year. When I contacted Chrysler I was told that my VIN# was excluded. The basis and rationale for the exclusion were capricious and arbitrary, (ie.) production date.

- Somerset, NJ, USA

problem #90

Jul 112016

Pacifica

  • 146,125 miles
Took Pacifica into the service shop for a routine check of the air conditioning not working. Upon putting the car onto the car rack, the mechanic discovered that the sub frame under the car and under the engine, was seriously rusted and has a large crack. He advised that the car can either be fixed by welding another frame for $1500 or to get rid of the car as it is unsafe to drive. We have 2 kids and with all the driving around town we do, this car should be fixed by Chrysler given the recent history of issues that were brought up a couple of years ago.

- Menomonee Falls, WI, USA

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