5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,673 miles

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problem #3

Aug 102007

Pacifica 6-cyl

  • Automatic transmission
  • 38,000 miles
Just two weeks before the ABS sensor light came on (at 38000 miles), we had the car serviced for faulty power seat control. The seat started to adjust on its own, the message stated that there was a problem with the memory selection. However, we had not programmed seating positions. In fact, we didn't have the keypad! the ABS sensor came on suddenly. I was driving at a low speed of around 30 mph. I heard a rolling noise and felt the rolling or scrubbing underfoot. Two weeks after that I began to hear the sound without engaging the brakes. We've had problems from the beginning. The servicemen couldn't find the problem when we presented it less than a month after purchase. Then, another arose. Then, another. Unfortunately, the value of the vehicle is far less than what's owed (depreciation), and I feel "caught between a rock and a hard place." Will someone make good on this?

- Alexander City, AL, USA

problem #2

Jun 022006

Pacifica 6-cyl

  • Automatic transmission
  • 21,000 miles
During the first week of June, 2006 I noticed a few things that seemed to all begin at the same time. My Pacifica would not start right away when I first attempted to start it after it had been sitting over night, it would hesitate when I took off from a stop if I had been on a downhill incline and the gas gauge would drop to empty as soon as the tank was down to five-eighths full. The problem went away as soon as I filled the tank, but the next week it happened again when the tank got down to five-eighths. I called the dealer to make an appointment to have it looked at and the earliest they could take it was June 21st. The problem got much worse by the time the 21st came around. Every time I came to a stop the engine would stall. It would start back up if the car was put in drive, but if it was on a downhill incline it would not restart. I took the car to the dealer on June 21st and was told it needed a fuel pump. They called me later that day and said the part was back ordered, but they should have it in a day or two. Well, today is July 19th and my car is still at the dealer waiting for a part. Evidently the Pacificas have a primary fuel pump and a jet pump. So many of the cars have had this problem (there are hundreds of complaints listed on edmunds.com forum) that evidently they can't keep up with the demand for these pumps. I filed a complaint with the Chrysler customer assistance center on July 11th. I don't know if it has done any good, but they do call the dealer each time I call them while they have me on the phone. I am trying to be patient because I love this car, but this is getting ridiculous. It is also having a new power seat memory module installed because both power seats stopped working and it had a new transfer case installed because of a clicking/clunking noise in the front end during turns.

- Hampstead, MD, USA

problem #1

Jul 072004

Pacifica 6-cyl

  • Automatic transmission
  • 18 miles
I noticed a strange odor when I drove the car from the lot. I thought it was the new the leather smell, but later found out that the driver's side of the car was leaking. I took it to the dealer and they attempted to fix the leak four (4) time. It still is not fixed. Now other things are starting to happen, the passengers power seat no longer reclines, the radio will just quit working and so does the A/C.

- Mt Morris, PA, USA