10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,448 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #18

Mar 222001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Horn is not active/ cruise control doesn't work, and air bag light is illuminating on dash panel. Dealer has been contacted, and was willing to replace clock spring for a fee.

- Rochester Hills, MI, USA

problem #17

Feb 012001

Town & Country

  • miles
Airbag light is on, and horn/cruise control doesn't work at all. Dealership is aware of problem. Spiral clock spring replaced.

- Akron, OH, USA

problem #16

Mar 122001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on, and both horn and cruise control do not work. Defect can cause serious damage in event of an automobile accident.

- Billings, MT, USA

problem #15

Feb 012001

Town & Country

  • miles
Airbag light came on/horn, and cruise control failure. Consumer took vehicle to a private mechanic who has repaired vehicle. Please provide any additional information/attachments.

- Pine Brook, NJ, USA

problem #14

Feb 152001

Town & Country

  • miles
Clockspring ribbon wire broke disabling both front air bags, the horn and the cruise control. Clockspring ribbon conductors both severed and shorted to each other. Disassembly of mechanism found that ribbon wire was stuck together and not able to flex and rotate with steel wheel rotation. It appears that the lubricant used in the clockspring assembly degraded and glued the ribbon together. Free end of ribbon flexed back and forth during steering wheel movement until it folded over on itself (180 degree fold) and eventually failed. Vehicle operated in phoenix, Arizona for the past four years. Extreme summer heat may have caused lubricant breakdown.

- Scottsdale, AZ, USA

problem #13

Aug 012000

Town & Country

  • Automatic transmission
  • miles
Airbags light stays on. Also, cruise control and horn are not working due to defective clock spring.

- South Holland, IL, USA

problem #12

Mar 012001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on intermittently and then stayed on at all times, cruise control and horn did not work. Mechanic replaced clock spring which corrected defect.

- Naples, FL, USA

problem #11

Dec 052000

Town & Country

  • miles
Air bag light permanently on due to failed clock spring assembly, air bags disabled, also affected horn and cuise control. Vehicle suffers from unusual power drains/fluctuations, battery replaced 3 times within 3 1/2 years. Electronic door locks (four doors) frequently fail, can only service when failure is consistent. Vehicle occasionally stalls (abruptly) at any speed, throttle system serviced a few times (outside of tune-ups) with little benefit. Front and rear windshield wipers activate by themselves quite often (but never at the service shop/dealership), with no set pattern, multifunction switch replaced twice. All problems except for air bag (customer paid for repair as well as for other problems) still persist.

- Fairfax, VA, USA

problem #10

Jul 071999

Town & Country

  • miles
When starting up vehicle will stall. Contacted the dealer, and dealer told consumer that this was common. Dealer was indicating that throttle body should be cleaned every 30,000 miles. Vehicle stalled out while driving on highway and lost all power in the steering and brakes. Engine stalls when starting, and throttle body requires cleaning every 9000 to 10, 000 miles.

- Pittsburgh, PA, USA

problem #9

Sep 201999

Town & Country

  • miles
No summary listed for above vehicle.

- Baldwin, GA, USA

problem #8

Jun 131999

Town & Country

  • miles
Consumer driving with cruise control on at 65mph when vehicle accelerated to high speed. Tried to disengage cruise control by pressing on brakes, but acceleration continued at high speed. Consumer literally stood up with both feet on brakes before vehicle was stopped. Dealership diagnosed problem and parts are on order.

- Baker City, OR, USA

problem #7

May 011998

Town & Country

  • miles
The engine stalls with no warning, usually when slowing or coming to a stop, but it has happened a few times at speeds up to 45 mph. After the engine stalls, it will sometimes not start unless I "race" the engine to keep it going. The dealer cannot duplicate this problem. We have paid to have the throttle body cleaned and to have the fuel filter replaced, but the problem continues. Since vehicle has power steering and brakes, these do not function during an engine stall, and I am concerned that this could eventually produce a collision.

- Joplin, MO, USA

problem #6

Jan 071999

Town & Country

  • miles
Vehicle stalling due to dirty throttle body.

- Rowland He, CA, USA

problem #5

Jul 111997

Town & Country

  • miles
Vehicle stalling due to misadjusted throttle body.

- Rowland He, CA, USA

problem #4

Jun 291998

(reported on)

Town & Country

  • miles
Vehicle stalling due to throttle body being clogged by carbon build-up.

- Springfiel, VA, USA

problem #3

Jun 021998

Town & Country

  • miles
While pulling into garage, foot on brakes and slowing vehicle, suddenly vehicle accelerated when foot was off brake. Vehicle hit garage wall.

- Burke, VA, USA

problem #2

Jan 061997

Town & Country

  • Automatic transmission
  • miles
Cruise control failed.

- San Diego, CA, USA

problem #1

Nov 171995

Town & Country

  • miles
Vehicle has surged forward while driving on several occasions.

- Fairfield, OH, USA