10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
8,015 miles

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« Read the previous 20 complaints

problem #44

Apr 302001

(reported on)

Town & Country

  • miles
Clock spring malfunctioned, causing air bag warning light to illuminate and cruise control not to activate.

- Metamora, IL, USA

problem #43

Feb 012001

Town & Country

  • miles
Clock spring malfunctioned, causing air bag warning light to illuminate and cruise control not to activate.

- Metamora, IL, USA

problem #42

Jan 062001

Town & Country

  • miles
Clock spring failure causing airbag to fail, causing cruise control to fail and also causing horn to fail. The mechanic said the failures were due to the clock spring failure.

- Gary, IN, USA

problem #41

Apr 012001

Town & Country

  • miles
Air bag light stays on. Contacted dealer, and dealer can't find out whats wrong.

- Ansonia, OH, USA

problem #40

Mar 012001

Town & Country

  • miles
It seems there is a problem with the Chrysler mini-vans, the "clock spring" in the steering wheel that connects the speed control, horn and air bags to the electrical system in the van. The air bag warning light keeps coming at all times when turning the steering wheel. The speed control, and horn also do not work when the air bag light is on. This concerns me that the air bags will not work because of this defective connection in the steering wheel. According to a recent article in the press, Chrysler has sold over 124,000 of these parts. I recently was involved in a collision in which the air bags should have deployed and didn't.

- Carnation, WA, USA

problem #39

Jan 022001

Town & Country

  • miles
In January 2001, my 1996 Chrysler Town & Country minivan's "airbag" warning light came on and has stayed on continuosly since that time. At the same time... my horn and cruise control stopped working as well. I have checked the fuses and they are all in proper working order. Today, I learned from your web site that cnn.com reported on this very problem on 3-19-01. This article prompted me to file this report. With all three failures, airbag warning light, no horn and no cruise control, I'm assuming the airbag is defective and will not deploy in the event of a frontal crash.

- Edwardsburg, MI, USA

problem #38

Apr 042001

Town & Country

  • Automatic transmission
  • miles
Air bag light was on, and dealership was unaware of any defect with air bag. Clock spring was replaced.

- Houston, TX, USA

problem #37

Jun 282000

Town & Country

  • miles
Please advise me how to proceed, I have read that NHTSA is investigating the issue. Given the number of faulty clock spring assemblies (124,511) I am wondering if I am eligible for a refund on the expenses incurred to fix this problem. Thank you.

- Winston-Salem, NC, USA

problem #36

Mar 042001

Town & Country

  • miles
Clock spring failed, had heard you were investigating.

- Omaha, NE, USA

problem #35

Sep 152000

Town & Country

  • miles
I saw on the news that you are looking into cruise control and air bag failures in 1996 Chrysler Town & Country vans and I wanted to notify you that I am having problems with mine. In addition the front wipers come on unexpectantly - distracting the driver.

- Knoxville, TN, USA

problem #34

Nov 182000

Town & Country

  • miles
The airbag light would not go off. I took the van back to the dealer, and they replaced the clock spring and charged me over $330. They told me it was not covered under our extended warranty. I will be happy to send or E-mail a copy of the bill to you. Thanks

- South Amboy, NJ, USA

problem #33

Jan 011999

Town & Country

  • Automatic transmission
  • miles
When turning vehicle on, engine chimes ring and it keeps ringing intermittently. Also, airbag light comes on. Dealer attempted to fix however did not remedy problem.

- Bothell, WA, USA

problem #32

Mar 282001

(reported on)

Town & Country

  • miles
SRS light stays illuminated while vehicle is in motion. Also, cruise control and horn assembly are inoperable.

- Indop, IN, USA

problem #31

Feb 222001

(reported on)

Town & Country

  • miles
The air bag light would illuminate intermittently, the consumer took the vehicle to the dealer who informed them that the air bag was not operatimg properly and would not have inflated during an accident due to a faulty clock spring, the consumer feels that the manufacturer should pay for this repair. Nlm

- Brookfield, WI, USA

problem #30

Feb 202001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on/horn and cruise conrol stopped working, dealer stated clock spring assembly needed to be replaced.

- Edwardsburg, MI, USA

problem #29

Dec 142000

Town & Country

  • Automatic transmission
  • miles
Consumer's airbag warning light flickered on & off for a month. Then, stayed on another month. During that time cruise control was malfunctioning. Dealer replaced clock spring, since then no problem.

- Brighton, MI, USA

problem #28

Mar 012001

Town & Country

  • Automatic transmission
  • miles
SRS light stays illuminated while vehicle is in motion. Also, cruise control/ horn assembly are inoperable. Dealer replaced clock spring assembly.

- Mountainside, NJ, USA

problem #27

Mar 232001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Air bag light is on, horn and, cruise control do not work. Driver side passenger door lock failed.

- Ypsilanti, MI, USA

problem #26

Mar 222001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Horn is not active/ cruise control doesn't work, and air bag light is illuminating on dash panel. Dealer has been contacted, and was willing to replace clock spring for a fee.

- Rochester Hills, MI, USA

problem #25

Mar 152001

Town & Country

  • miles
Airbag light has come on. Took vehicle to the dealership and they were aware of defect.

- Animosa, IA, USA

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