10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
13,312 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1996 Chrysler Town & Country:

Unsubscribe any time. We don't sell/share your email.

problem #16

Mar 272005

Town & Country 6-cyl

  • Automatic transmission
  • 39,000 miles
The clockspring has failed in my 1996 Chrysler Town & Country rendering the air bag useless, the horn useless and the cruise control useless. I am scared to use this vehicle to Transport my family.

- Mathews, VA, USA

problem #15

Jul 052001

Town & Country

  • miles
Clockspring replacement. After the consumer paid for the repairs, he received a recall letter in the mail regarding the clock spring and is now requesting reimbursement. The radio was inoperative.

- Charlotte, NC, USA

problem #14

Nov 012003

Town & Country 6-cyl

  • Automatic transmission
  • miles
My 1996 Chrysler Town & Country minivan has a faulty clockspring assembly. My airbag warning light lamp is on and my cruise control and horn do not work. In regards to the National Highway Traffic Safety Administration investigation of this problem, will Chrysler be obligated to recall and fix these defect before accidents and possible fatalities occur?

- Strongsville, OH, USA

problem #13

Nov 252003

Town & Country

  • 99,000 miles
While vehicle was parked dual airbags deployed inadvertently.

- Lodi, CA, USA

problem #12

Jul 222003

(reported on)

Town & Country

  • miles
Consumer requesting reimbursement for clock spring purchased for vehicle before recall was released.

- Downers Grove, IL, USA

problem #11

Oct 102001

Town & Country

  • 75,000 miles
The "clock spring" should be covered, but manufacturer says they won't warranty it. Inspite of service contract. *** dims 11 IVOQ entry posted after 12/12/02 cut-over to artemis****755758.

- Rockford, IL, USA

problem #10

Oct 122002

Town & Country

  • miles
While sitting at an intersection another vehicle rear end into his vehicle. The airbags didn't deploy at all and the dealership is aware of the problem.

- Pitt, PA, USA

problem #9

Sep 252002

Town & Country

  • miles
Consumer states that airbag light has illuminated. Took to dealer and dealer stated clock spring needs replacing. Consumer feels airbag may not deploy.

- Grosse Pointe Park, MI, USA

problem #8

Apr 212002

Town & Country

  • miles
Vehicle was involved in a rear end collision at 45 mph or less and neither air bag deployed. Dealer and manufacturer have not been notified at this time. Feel free to provide any further information.

- Michigan City, IN, USA

problem #7

Jun 012002

Town & Country

  • miles
While traveling on highway and without prior warning there was a small collision. Upon impact, airbags didn't deploy.dealership is aware of problem.

- Schenectady, NY, USA

problem #6

May 042002

Town & Country 6-cyl

  • miles
The vehicle was involved in a frontal collision, and the air bags did not deploy. The consumer was injured.

- Warminster, PA, USA

problem #5

Oct 242000

Town & Country

  • Automatic transmission
  • miles
Consumer was traveling 55mph and another vehicle cut in front, causing a head on collision. Front airbags didn't deploy. Consumer and passenger sustained major injuries. Both vehicles were totaled. Weeks before accident, consumer had been back and forth complaining that airbag light was going on and off, and horn stopped working. Dealer didn't have a remedy as to why the ABS light was coming off.

- Nashville, TN, USA

problem #4

Feb 152001

Town & Country

  • miles
Clockspring ribbon wire broke disabling both front air bags, the horn and the cruise control. Clockspring ribbon conductors both severed and shorted to each other. Disassembly of mechanism found that ribbon wire was stuck together and not able to flex and rotate with steel wheel rotation. It appears that the lubricant used in the clockspring assembly degraded and glued the ribbon together. Free end of ribbon flexed back and forth during steering wheel movement until it folded over on itself (180 degree fold) and eventually failed. Vehicle operated in phoenix, Arizona for the past four years. Extreme summer heat may have caused lubricant breakdown.

- Scottsdale, AZ, USA

problem #3

Mar 202001

(reported on)

Town & Country

  • miles
Airbags light stayed on, and was informed that in event ofan accident airbags will not deploy. Cause is unknown.

- Clinton, MD, USA

problem #2

Mar 301996

Town & Country

  • miles
Violent deployment of passenger's air bag, during a frontal collision, impact 12:00, speed 30 mph, resulting in eye injury to 9-year old child.

- Bethesda, MD, USA

problem #1

Mar 301996

Town & Country

  • miles
False deployment/violent deployment of driver's air bag during a frontal collision, impact 12:00, speed 30 mph.

- Bethesda, MD, USA