10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,143 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

May 012002

Town & Country 4WD

  • Automatic transmission
  • miles
Clock spring malfunctioned, causing cruise control and air bag to be inoperable. Consumer states that the dealer replaced the clockspring and only charged consumer for the labor.

- Indop, IN, USA

problem #14

Jan 252002

Town & Country

  • miles
Another satisfied customer - failed clockspring in a 1998 Chrysler Town and country mini van.

- Thousand Oaks, CA, USA

problem #13

Jan 072002

(reported on)

Town & Country

  • miles
Recently, my air bag light went on and is now illuminated continuously. Simultaneous to this, the horn stopped working. I have seen on the internet where others have had similar problems. Apparantly, it is a defective "clock-spring" device. This is a serious manufacturers' defect which renders the horn and the air bag useless. The vehicle cannot be driven nor will it pass inspection. What can I do to have Chrysler repair rthe defect? thnak you.

- New Providence, NJ, USA

problem #12

Oct 012001

Town & Country

  • Automatic transmission
  • miles
Airbag light illuminated, horn and cruise control are inoperative, dealer replaced clockspring assembly.

- Auburndale, FL, USA

problem #11

Nov 152001

Town & Country 4WD

  • miles
Air bag failure due to broken spring coil wiring assembly. Vehicle horn also failed. Internet search shows this to be a very common failure in Chrysler minivans.

- Minnetonka, MN, USA

problem #10

Oct 012001

(reported on)

Town & Country

  • miles
Advisor at Chrysler stated clock spring has gone bad and that they get a lot of this problem!!!!.

- Grayson, GA, USA

problem #9

Aug 012001

Town & Country

  • Automatic transmission
  • miles
Airbag light came on, and horn stopped working.

- Fort Eustis, VA, USA

problem #8

Sep 182001

(reported on)

Town & Country

  • miles
Airbag warning light continues to come on and off at different times.

- Grayson, GA, USA

problem #7

Aug 142001

(reported on)

Town & Country 4WD

  • Automatic transmission
  • miles
EA01007. Air bag warning light intermittently illuminates, indicating a malfunction within air bag system. When light does illuminate cruise control and horn become inoperable.

- Hawthorne, NY, USA

problem #6

Jun 012001

Town & Country

  • Automatic transmission
  • miles
Air bag light started flashing on and off while cruise control failed to engage or operate properly. Also, cigarette lighter recepticle failed to operate. The dealership has not examined vehicle to determine a cause for these problems. Consumer states horn is inoperable for the second time now. Ignition switch failed and was replaced.

- Country Club Hills, IL, USA

problem #5

May 052001

Town & Country

  • Automatic transmission
  • miles
Air bag light has come on and will not go off also, the cruise control and the horn assembly is inoperable. Consumer has not taken vehicle in to dealership to be examined. Consumer states the horn went out, as well as the steering column which locked and vehicle had to be towed into dealership and the parts had to be replaced, also the cigarette lighter does not work.

- Country Club Hills, IL, USA

problem #4

Mar 202001

(reported on)

Town & Country

  • miles
Air bag light sounds like same problem being investigated by NHTSA - air bag mechanism. What can I do from here?.

- Oak Park, MI, USA

problem #3

Mar 292001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Air bag light would keep coming on when vehicle has been started. Sometimes would go off by themselves, but mostly would remain on entire time until vehicle has been shut down.

- Locus Grove, VA, USA

problem #2

Mar 062001

Town & Country

  • Automatic transmission
  • miles
Air bag light was coming on dashboard. Consumer saw taken vehicle for service where at dealer clock spring had to be replaced.

- Howell, NJ, USA

problem #1

Mar 202001

(reported on)

Town & Country

  • Automatic transmission
  • miles
Defective clock spring caused problems within steering and cruise control operations. It can also effect horn and airbag light. The clock spring failed prematurly resulting in air bag and the cruise control failure.

- Paducah, TX, USA