really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
73,370 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jun 012016

Town & Country

  • 180,000 miles
Cruse cont does not work horn not working and air bag light is on. All of them worked off and on for a time but not now06

- Mandeville, LA, USA

problem #9

May 212017

Town & Country

  • 117,000 miles
My speedometer doesn't read correctly. It indicates that I am driving slower than reality by about 15mph.

- Aloha, OR, USA

problem #8

Jan 162012

Town & Country 6-cyl

  • 162,000 miles
Air bag warning light began flashing in January 2012; cruise control & stereo controls on steering wheel quit working in June 2012; horn quit working in July 2012. Read about recall on 1994 - 2000 models for faulty clockspring.

- East Dundee, IL, USA

problem #7

Aug 102008

Town & Country

  • 150,000 miles
The contact owns a 2000 Chrysler Town and country. While driving approximately 60 mph on normal road conditions, the air bag warning indicator illuminated on the instrument panel. The indicator remained lit until the engine was turned off. In addition, the cruise control worked intermittently. Recently, the vehicle was taken to an authorized dealer and they stated that NHTSA campaign id number 04V480000 (air bags) was related to the air bag clockspring assembly. The technician stated that a diagnostic must be performed to warrant the recall defect repair. The diagnostic test cost $90. The contact was displeased to know that there was a cost associated with the recall defect remedy. The vehicle has not been repaired. The failure mileage was 150,000 and current mileage was 153,000.

- Grove City, OH, USA

problem #6

Jul 122005

Town & Country 6-cyl

  • Automatic transmission
  • 51,500 miles
Event leading to failure: None -(low battery) apparently causes failure (wear/tear item) meaning this is guaranteed to happen every 4-5 years! failure: Sudden failure of the tachometer and speedometer guages - after work was performed dealer claimed the PCM module shut off (do not know what this is) which apparently controls these items. Correction: Battery replaced due to low battery - apparently I was told that, by design, the PCM module will shut off on a low current condition from the battery but still allow the motor vehicle to operate. This places the vehicle in a condition that it is illegal to drive the vehicle with an inoperable speedometer. In addition, since the module is 'shutoff', no battery warning or check engine warning indicators function to notify you of a problem. This was incorrectly replaced 6 months earlier (Jan 2005) with a new speedometer control.

- Fredericksburg, VA, USA

problem #5

Jan 232003

Town & Country 6-cyl

  • Automatic transmission
  • 73,200 miles
While driving at 45 mph, car started to accelerate on its own to 50 mph and the brakes would not work. I then pressed the brakes all I could to slow down to 20 mph, the engine was smoking and I could smell burnt rubber. I glided home.

- Dix Hills, NY, USA

problem #4

Jun 132001

Town & Country

  • miles
Speed control will not hold set speed on hills or with load.

- Bloomington, MN, USA

problem #3

Mar 122001

Town & Country

  • Automatic transmission
  • miles
Vehicle accelerated suddenly and unexpectedly rearward and forward, resulting in collision, and causing minor injuries. Front brakes failed at the time of sudden acceleration.

- Great Falls, MT, USA

problem #2

Feb 042000

Town & Country

  • miles
While driving vehicle suddenly accelerated, and braking system malfunctioned, causing driver to place vehicle in neutral and turn off engine. Driver restarted vehicle, and engine was idling high. Then driver turned off the engine.

- Detroit, MI, USA

problem #1

Nov 241999

Town & Country

  • miles
Cruise control fails to disengage when brake is tapped.

- Lake Worth, FL, USA