really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,105 miles

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« Read the previous 20 complaints

problem #8

Nov 102011

Town & Country

  • 30,000 miles
Was driving about 20 to 30 mph, crossing over railroad tracks the vehicle cut out and completely shut down. Had to put the car in neutral and attempt to restart. It restarted and did not happen for a while. This happens on occasion and is an on going problem. Had it in to Chrysler dealer and they said they were not able to find anything wrong with the car.

- Mullica Hill, NJ, USA

problem #7

Jul 202013

Town & Country 6-cyl

  • 77,500 miles
I have been hearing a grinding/howling noise coming from the front of the vehicle. I took it to a Dodge dealership and they advised the front hub/wheel bearings have gone bad. Chrysler is recommending the replacement of both front hub assembly's (driver and passenger side) because the part had to be redesigned to prevent failure. Chrysler has issued recalls for several of the Town and country's within the year range of 2008 - 2010, but does not want to cover this one because it is not in their parameters for repair. I told the Chrysler representative that obviously the bearings should be included because they are failing and Chrysler is requiring both sides to be replaced, even though only one side is bad. This is a safety concern as hub/bearing assembly's failing at highway speeds could cause a catastrophic accident. This would be a premature repair and obviously has a design flaw. The internet is filled with this same problem and Chrysler refuses to assist with the repair costs or to issue the recall for my vehicle based on their in house parameters. I fear for anyone who has a bearing go out at highway speeds, especially with a vehicle that only has 70K miles. This is not a normal issue for the mileage. The bearing has suddenly started having this problem. Chrysler should be responsible for repairing these in all models that do not have the redesigned parts, which they obviously had to redesign because they fail. This is a safety issue and really concerns me that Chrysler does not want to take responsibility for fixing the problem that their own engineering and lack of quality in materials has caused, which could lead to a serious injury or death.

- Yulee, FL, USA

problem #6

Jul 132013

Town & Country 5-cyl

  • 71,000 miles
Transmission makes a very audible knock shifting front park to reverse & park to drive. Checked motor mount(s) all "ok", they are not the source of noise.

- Inverness, FL, USA

problem #5

Jun 092013

Town & Country 6-cyl

  • 58,000 miles
We have a 2009 Chrysler Town & Country that was idling in park while we were helping a neighbor. After about a minute or two, our car jumped into reverse and accelerated up the driveway smashing into my neighbors garage. There were 8 witness to see this unbelievable event occur. Our neighbor has a long driveway of approximately 30 feet, and our car was parked at the end of the driveway. The car was actually gaining speed while heading towards their garage before slamming into their brick facia on the garage. I contacted our insurance, and then Chrysler who only said sorry this happened. Currently working with the dealership to have the vehicle tested on why this occurred, in addition to getting all the damage repaired.

- Liberty Twp., OH, USA

problem #4

Jun 092013

Town & Country

  • 58,000 miles
The contact owns a 2009 Chrysler Town and country. The contact stated that one minute after parking the vehicle, it independently engaged into reverse rolled away, crashing into a house. The contact was not injured. The vehicle was scheduled to be taken to the dealer for diagnosis. The manufacturer was made aware of the failure. The failure and current mileage was 58,000.

- Liberty Township, OH, USA

problem #3

Jan 142013

Town & Country 6-cyl

  • 60,068 miles
My car is a 2009 Chrysler Town & Country with just over 60000 miles on it. The transmission is slipping and according to the dealer will have to be replaced now as it is failing fast. His recommendation is that I don't drive it very far. There is no reason why a 3 year old car with 60000 miles on it should have the transmission failing. I have been reading up on this and there are apparently quite a few complaints regarding this specific year and model. Many people have complained about the transmission failing. Apparently, Chrysler's warranty only covers 3 years or 36,000 miles unless you buy the extended. Since I bought this car from my parents it is technically used and that option was not available to me. Regardless, obviously the shoddy workmanship and parts of this car have contributed to the failure of my transmission along with that of many other owners.

- New Milford, CT, USA

problem #2

Oct 162010

Town & Country 6-cyl

  • 15,000 miles
After sustained highway speeds, our van stalled upon exiting the highway and coming to a complete stop at the first traffic light. The steering wheel and brake pedal would shake very hard immediately prior to stalling. The tachometer would also dip below 750 RPM immediately before engine stalling. This same thing happened at least 10 times before we finally took it back to the dealership. They could not find anything wrong with the van and said that they simply updated the engine computer software. The problem continued and became quite predictable. There is no problem when the vehicle is driven around town since I don't get onto a highway to go to work or shop. It happens all the time now after we've been on the highway for a while and exit. Sometimes it will stall before we can even come to a complete stop which concerns me greatly. Our vehicle recently ran out of it's regular 3 year/36,000 mile warranty so we took it to our regular mechanic because we wanted another opinion and to finally get it fixed even if it had to be at our own expense. Our mechanic determined that the problem was with the torque converter. Apparently the torque converter is intended to help the transmission get better gas mileage when at highway speeds. Upon exiting the highway, the torque converter is not properly disengaging which is resulting in our engine stalling issue. Instead of charging us to fix the problem he told us to have our dealer fix it since it should still be covered by the power train warranty as we have just over 40,000 miles on the vehicle. After 3 days with the dealer, they have yet to resolve the issue and claim that they cannot reproduce the problem. Needless to say, we are extremely frustrated. Chrysler needs to either fix the problem or replace the vehicle.

- Plano, TX, USA

problem #1

Jan 072011

Town & Country 6-cyl

  • 20,000 miles
We bought this car new in 2009 from the gary miller Chrysler dealership in erie, pa. In early 2011 and continuing to present, the car engine will stall out upon applying the brakes to decelerate. The stall always happens at a slow speed right before stopping, just when it stops, or a few seconds after the car comes to a complete stop. It feels like the engine and transmission want to force the car to keep moving instead of braking to a complete stop. On some occasions, the car tries to lurch forward and requires holding the brake down hard to prevent it. The other situation is when starting at a slow speed, the engine will not automatically shift gears and the engine revs up dangerously high. We pull off the road, shut down the engine, restart, and then it seems to be okay. We have reported this to the gary miller Chrysler dealership service department since it started in 2011. They have been very concerned and attempt to discover the cause by test drive and diagnosis, but have no explanation. Other than this, the service there has been very reliable.

- Erie, PA, USA