10.0

really awful
Crashes / Fires:
0 / 10
Injuries / Deaths:
0 / 0
Average Mileage:
37,184 miles

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« Read the previous 20 complaints

problem #120

Feb 252015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 11V139000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Bartow, PA, USA

problem #119

Jul 172014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Rockford, IL, USA

problem #118

Feb 182015

Town & Country

  • 90,000 miles
During the past week, five different times while driving the vehicle has shut off, losing all power including power steering. The car needed to be put into neutral and restarted. This occurred even after removing all additional keys and keychains from the key fob. The incidents occurred at various speeds ranging from 25-60, including once on a highway/highway entrance ramp. Two dealers were contacted regarding recall and both stated that recall parts are on backorder with no expected date of arrival. An attempt to contact Chrysler group recall assistance center directly was made, unfortunately after sitting on hold for over an hour, no contact was made.

- Addison, IL, USA

problem #117

Dec 012014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 11V139000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- West Melbourne, FL, USA

problem #116

Jun 302014

Town & Country 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/15/15 updated 9/20/2017

- Mansfield , TX, USA

problem #115

Dec 262013

Town & Country 6-cyl

  • 125,676 miles
I was driving down the street and the lights started to flicker and the car went dead.

- Norcross, GA, USA

problem #114

Feb 182015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 11V139000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Billings , MT, USA

problem #113

Nov 022012

Town & Country

  • 104,280 miles
I attempted to start the car - there was power to the windows, radio, door locks, etc. When they key was turned, a "clicking" sound could be heard, but the car wouldn't turn over. Aaa responded, checked the battery and determined it to be sufficient for a "cold start" but still could not get the van to start. The car was towed to Chrysler and we were told to replace the battery. After replacing the battery, the dealership still couldn't get the vehicle to start. They "re-coded" the wireless ignition module, the car started. After starting, we experienced intermittent problems. The van randomly wouldn't start, but hours later would. One key would start the van, while the other wouldn't. after getting stranded with children, I took to carrying both key fobs with me. Several times, the key fob wouldn't release from the ignition even when the van was placed in park. We received a recall notice in July of 2014 for the wireless ignition node. I contacted the dealership and was told I'd be notified when the recall would be fixed. On January 30th of this year, the van stalled while I was driving. We couldn't restart it, nor could we depress the break, or the shift button to get the van into neutral to have it towed. We also couldn't get the key to release from the ignition. Aaa was again called, and the helpful operator was able to get the key out and release the shift to neutral. The dealership let me know that I needed to replace the defective wireless ignition module. After multiple calls to Chrysler's recall information line, we were told the repair would be reimbursed, along with the cost of the rental car. $669.77 later, Chrysler is now stating they won't reimburse me for the repair because "the part numbers don't match" and "no fix for the recall has been authorized nor has a time line for fixing the recall been released"

- Troy, OH, USA

problem #112

Jan 272015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Honolulu, HI, USA

problem #111

Feb 172015

Town & Country

  • 91,000 miles
Ignition causes key to shut vehicle off while driving. Dealer states manufacturer does not/will not have recall parts for another year possibly. Have been notified of recall and contacted dealer months ago.

- Inverness, FL, USA

problem #110

Feb 082015

Town & Country

  • 97,000 miles
The contact owns a 2009 Chrysler Town and country. While driving approximately 70 mph, the vehicle stalled and all the instrument panel lights intermittently illuminated. The vehicle was towed to the dealer who diagnosed that the clutch converter needed to be replaced. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000.

- Royal Palm Beach , FL, USA

problem #109

Feb 052015

Town & Country 6-cyl

  • 104,000 miles
My mechanic diagnosed a faulty angle censor. I was told this runs the airbag. My extended warranty company will not pay to replace it (as it is not a covered part). I am reporting this to trend the problem. Maybe other vehicles of this type have had the same issue. I am concerned for safety and that my airbag may not deploy.

- New Auburn , MN, USA

problem #108

Feb 092015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Palm Beach Gardens, FL, USA

problem #107

Oct 202014

Town & Country 6-cyl

  • 47,000 miles
The contact owns a 2009 Chrysler Town and country. The contact stated that the key was difficult to remove from the ignition. The contact received NHTSA campaign number: 11V139000 (electrical system) however, the part for the repair was unavailable. The contact stated that they were concerned for their safety. The manufacturer was notified of the failure. The approximate failure mileage was 47,000. Updated 3/31/15

- Lutz, FL, USA

problem #106

Dec 172013

Town & Country 6-cyl

  • miles
2009 Chrysler Town & Country. Consumer states car been having mechanical problem since it was purchased. The consumer stated the engine would rev for no reason. The vehicle began to stall from the very beginning. The dealer could never find anything wrong. The battery and alternator were replaced, due to the vehicle stalling several times a day. However, the consumer continued to experience problems with the vehicle.

- Omaha, NE, USA

problem #105

Jan 152015

Town & Country 6-cyl

  • 108,000 miles
While driving down the road, when you turn the wheel, the car shuts off but all accessories stay on and your first clue that there is a problem is that you suddenly have no power steering. If you quickly put the car in neutral and restart, everything including the power steering comes back on. It has happened to us 5 times and the last time, I was going around a sharp curve and almost went off the road. The car is not safe!! the dealership says it is an L-25 recall and there are no parts. The Chrysler web site says there are parts but when you call them, no one answers the phone. Dealership is not offering any solutions.

- Brentwood, TN, USA

problem #104

Aug 012013

Town & Country

  • 45,000 miles
The contact owns a 2009 Chrysler Town and country. While driving 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 11V139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The VIN was invalid. The approximate failure mileage was 45,000.

- Dyersburg, TN, USA

problem #103

Feb 032015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Crofton, NE, USA

problem #102

Oct 152014

Town & Country 6-cyl

  • 52,000 miles
I received a recall notice in Oct 2014 about the fobik on our T&C. the dealer did not have the repair parts at that time. I have called the dealer (tristar Indiana, 404 North 4th St, Indiana, pa 15701) several times over the intervening months and they still said they did not have the parts. I called today (2/2/2015) and still no parts. I am requesting some intervention so that this repair is made now.

- Indiana, PA, USA

problem #101

Feb 042014

Town & Country

  • 125,000 miles
The contact owns a 2009 Chrysler town and county. The contact stated that the key fob failed to start the engine and the second key fob would not open the doors. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The notice for NHTSA campaign number: 14V373000 (electrical system) was received in September of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be provided. The failure mileage was 125,000.

- Galena, OH, USA

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