10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
19,612 miles

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« Read the previous 20 complaints

problem #40

Apr 212015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Crisfield, MD, USA

problem #39

Dec 012014

Town & Country

  • 146,000 miles
We have had repeated engine stall/power steering malfunctions with our 2009 Chrysler Town and country starting in December 2014. (a very similar incident which required $2,518 in repairs occurred in 2012). Starting in December 2014, the engine repeatedly shut-off during operation. Typically this occurs at speeds between 25-45mph. The engine shuts down, steering capability is lost and the airbags become no-functional. This results in very unsafe driving conditions as control of the vehicle is almost impossible. Multiple calls have been made to Chrysler. They state the vehicle is currently under recall for this issue but a fix is not yet available. The part is being manufactured and must go through qc prior to us being called to schedule a repair. In the meantime, their only suggestion is to be sure no other items are on the key fob during operation and I informed them this was already the case. They will not offer replacement vehicle assistance and we have decided the vehicle is too unsafe to drive...we are a family of 5 and I refuse to put my family at risk by continuing to use this vehicle. As a result, we have had to purchase a new family vehicle while the Chrysler sits idle. We continue to pay for taxes and insurance on the vehicle while taking on the unplanned expense of new car payment. Multiple attempts at contacting Chrysler care have gone unanswered. Everytime I contact their organization, I remain on hold for 45 minutes or more. I would be happy to assist in any way possible to help get this complaint heard and an actionable response from chyrsler. I am outraged that an organization can be so irresponsible by ignoring safety issues in its products.

- Mechanicsville, VA, USA

problem #38

Sep 152014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Gainesville, GA, USA

problem #37

Oct 302014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Wyoming, MI, USA

problem #36

Apr 102015

Town & Country 6-cyl

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/8/15 updated 7/7/2015

- Marshall, MI, USA

problem #35

Sep 222014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Ashland, KY, USA

problem #34

Apr 022015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Warwick, NY, USA

problem #33

Nov 142014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Monticello, GA, USA

problem #32

Mar 272015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Roanoke, VA, USA

problem #31

Mar 242015

Town & Country 6-cyl

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.... updated 06-02-15 the consumer stated up to 5/11/15 the vehicle still had not been repaired. The parts were still unavailable. Updated 7/2/2015

- Pittsboro, IN, USA

problem #30

Sep 012014

Town & Country

  • 87,000 miles
The contact owns a 2009 Chrysler Town and country. While driving at approximately 5 mph, the vehicle stalled without warning. The vehicle restarted; however, the failure recurred on one other occasion. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.

- Amelia, OH, USA

problem #29

Feb 112015

Town & Country

  • 75,000 miles
The contact owns a 2009 Chrysler Town and country. The contact stated that while coming to a stop, the vehicle stalled without warning. The vehicle was able to restart and resumed to normal. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the part was not available for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 75,000.

- Warren, MI, USA

problem #28

Mar 192015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lake Havasu City, AZ, USA

problem #27

Jun 302014

Town & Country 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/20/15

- Home, PA, USA

problem #26

Oct 152014

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Batadia, NY, USA

problem #25

Aug 082014

Town & Country 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable to service the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/16/15

- Pigeon , MI, USA

problem #24

Jun 252014

Town & Country 6-cyl

  • 65,000 miles
Chrysler notified me of a recall (recall L25) in summer of 2014. The defect causes my vehicle to shut-off, sometimes at high speeds. It also causes electrical malfunctions on things such as the air bags, radio, the trip-tronic manual shifting system. It has been 9 months, and Chrysler has maintained this entire time that parts are not available to repair this problem. I think this is an unacceptable amount of time for a factory defect to not be corrected. It is dangerous for me and my family to drive in a vehicle that suddenly turns off on the highway, that changes from an automatic transmission to a manual shifting vehicle by itself, and whose airbags turn off, and may not deploy should an accident occur.

- Richmond Hill, NY, USA

problem #23

Mar 112015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Castana, IA, USA

problem #22

Mar 102015

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 11V139000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to specify when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Harrison , MI, USA

problem #21

Mar 062013

Town & Country

  • miles
The contact owns a 2009 Chrysler Town and country. The contact owns a 2003 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Cloquet, MN, USA

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