10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
7,319 miles

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« Read the previous 20 complaints

problem #22

Apr 212000

(reported on)

Caravan

  • miles
Over a period of 4 months, my vehicle stalled on the highway at 55 mph on 3 separate occasions. On each occasion I took the car to a Dodge dealership for repair. After the third visit the fuel pump was found defective and replaced. Coincidentally my last minivan, a Plymouth Voyager, also needed a new fuel pump at 18000 miles! after notification from Chrysler re: Fuel pump module seal recall I called the service manager ( charlie) at hanover Dodge, 880 Washington St, hanover MA. 02339 tel 781-829-9200. He said I should expect a refund from Chrysler. Chrysler has denied my request for reimbursment.at.

- Brewster, MA, USA

problem #21

Feb 242000

Caravan

  • miles
Consumer is not satisfied with the recall notification, the vehicle was brought in to be repaired and was denied, vehicle had to be empty of gasoline in order to complete recall repair of the fuel pump module, the notification did not state this. (99V-216)

- Franklin, NJ, USA

problem #20

Apr 072000

Caravan

  • miles
Recall 99V216000/fuel pump failure. Dealer's next available appointment is May 22,2000.

- Blue Point, NY, USA

problem #19

Feb 171999

Caravan

  • miles
Vehicle experienced failure of the recall component prior to recall notification resulting in leakage on several occasions. (99V-216)

- Seal Beach, CA, USA

problem #18

Mar 272000

(reported on)

Caravan

  • Automatic transmission
  • miles
Consumer contacted the dealer in reference to recall number 99V216000/ manufacturer's recall 845. Dealer attempted to replace fuel pump, but at first they did not have the parts in stock, then caused additional problems with the fuel tank, and entire fuel tank needed to be replaced. Repairs took about a month to complete, owner was informed that the recall repairs should take an hour.

- Worcester, VT, USA

problem #17

Mar 142000

(reported on)

Caravan

  • miles
Consumer received recall 99V216000 concerning fuel pump. Contacted dealer, no parts were available to correct the problem.

- Brook Haven, PA, USA

problem #16

Mar 142000

(reported on)

Caravan

  • miles
NHTSA recall 99V216000/manufacturer's recall 845/fuel pump. Had the necessary repairs done on 11-Mar-2000, and the remedy failed on 12-Mar-200. Fuel was leaking from the bolt which had either loosened up or was not tight enough. Was told by dealer that the torque setting was not adequate. Manufacturer suggested to increase torque specifications. Had the vehicle towed back to the dealer on 13-Mar-2000.

- Charlevoix, MI, USA

problem #15

Mar 042000

Caravan

  • Automatic transmission
  • miles
Problem with getting a manufacturer's recall concerning fuel pump honored. No accessible authorized dealer. Contacted dealer in anchorage, and informed consumer to fill tank with fuel. However, if vehicle showed no sign of leakages, not to worry about it. Seeking help from NHTSA in this matter.

- Dillington, AK, USA

problem #14

Mar 142000

(reported on)

Caravan

  • miles
After recall repair of the fuel pump module seal (99V216) the tank seal began to leak. Nlm

- Oakland, CA, USA

problem #13

Mar 142000

(reported on)

Caravan

  • miles
After recall repair of the fuel pump module seal (99V216) the tank seal began to leak. Nlm

- Oakland, CA, USA

problem #12

Feb 282000

Caravan

  • miles
Recall 99V216 000/ fuel pump: While driving noticed smoke from hood. Pulled vehicle over, and popped hood, and saw the fire on top of engine. While trying to extinguish the fire, consumer received burns to the eye area. A day later, recall notice came by mail. Dealer was not contacted at this time.

- Alexandria, VA, USA

problem #11

Feb 192000

Caravan

  • Manual transmission
  • miles
Recall 99V216000/fuel pump: After picking up vehicle from dealer shop for recall repairs, consumer was filling vehicle with fuel and was about to start vehicle when someone noticed fuel leaking from vehicle. Dealer notified of repairs failure.

- Waimanalo, HI, USA

problem #10

Feb 182000

Caravan

  • miles
Recall 99V216000. Fuel lekage resulted when the tank was filled after the recall was repaired. Dealer has since repaired the vehicle and the tank continues to leak fuel, third attempt to fix replaced new gas tank and fuel pump..

- Mahwah, NJ, USA

problem #9

Oct 271999

Caravan

  • Automatic transmission
  • miles
Consumer was driving at 25mph on the highway. He was looking in his rear mirror and he noticed smoke trail. Gasoline was dripping from underneath the pipe, and the car was on fire. When he applied brakes, the car kept moving. The vehicle cut off in the middle of highway traffic going 55 mph due to a faulty fuel pump which the manufacturer replaced. 15 months later fuel began to leak from underneath the vehicle causing fire while the customer was driving.

- New York, NY, USA

problem #8

Jan 021998

Caravan

  • miles
Check eingine light on due to fuel pump failure.

- Manassas, VA, USA

problem #7

Apr 041999

(reported on)

Caravan

  • miles
Fuel pump module failed prior to recall notice causing the vehile to stall while driving. Nlm

- Brewster, MA, USA

problem #6

Jul 011997

Caravan

  • miles
Fuel pump was loosing pressure causing vehicle to stall.

- Waldorf, MD, USA

problem #5

Feb 011998

Caravan

  • miles
We purchased vehicles through state bid process. I sent E-mail to all 100 counties in North Carolina.a very high percentage of fuel pumps are failing at 20 K - 40K miles. I will ask the other county directors to also send their comments. I have replaced 4 fuel pumps this year at a cost of 500. Per replacement.

- Hendersonville, NC, USA

problem #4

Mar 011999

Caravan

  • miles
The vehicle has died four times at higway speed leaving the vehicle without steeringand brakes. The dealer is unable to reproduce the defect and guesses that the vehicle has a problem with the fuel pump. The problem started at 38K or right out of the warranty and they do not know what has caused it. I have a two year old boy and have had him with me when it broke down inthe the winter. Chrysler says their records are proprietary and will not tell me if they have had problems with their fuel pumps.

- Merrill, WI, USA

problem #3

Jul 151997

Caravan

  • miles
When the fuel tank is filled, fuel leaks from under the vehicle. The fuel pump was replaced on 7/22/97. The leakage still exists.

- Corpus Christi, TX, USA

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