10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
7,297 miles

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« Read the previous 20 complaints

problem #16

Feb 102000

Caravan

  • miles
On 2/9/00 we brought our 1996 Dodge Caravan to cerritos Dodge to find out why the air bag light stays on. We were told that it was due to the failure of the "clock sping" part in the steering column. It was also noted that this part needed to be replaced in order for the airbag system to operate properly. I did not have it fixed at this time because I felt this is a safety issue that should be covered by crysler as a recall issue. Also it is not covered by our warranty. Then on 6/29/00 I brought my Caravan in to the same dealership because my horn was not working- another safety issue- and was told it was not working due to the "clock spring" part. So I went ahead and had it fixed because I felt it had to be a safety issue. I feel that this part needs to be brought up as a recall for safety issue because without it the airbag and the horn cannot work. Thank you for your time. Larry hill.

- Lakewood, CA, USA

problem #15

Jun 132000

Caravan

  • Automatic transmission
  • miles
Airbag light appeared on the dashboard panel intermittently. Then, the light came on and stayed on. Mechanic replaced clock spring. Failed part caused air bags to be disarmed.

- Landisville, PA, USA

problem #14

Jun 032000

Caravan

  • miles
While driving air bag light came on and off. Took vehicle to dealer, and he said that it needed a new clock spring. But, dealer would not fix it because vehicle not under warranty. Also, when turning steering wheel, wires could pop out, and this could cause airbag to deploy. Clock spring holds wires in place.

- Antioch, CA, USA

problem #13

Feb 292000

Caravan

  • Automatic transmission
  • miles
While driving two dogs ran out into the street, consumer put on brakes and tried to blow horn, and the horn did not work. Also, airbag light came on, and cruise control did not work. Took to dealer, and they had to order a clock spring.

- Harrisonburg, VA, USA

problem #12

Sep 151999

Caravan

  • miles
Airbag light stays on once vehicle is started and causes horn and cruise control not to work. Dealer was contacted 6 months ago, and they contacted the consumer 3 months after that to tell consumer that there will be a charge for repairs. Consumer believes it is a factory defect.

- Birmingham, AL, USA

problem #11

Dec 011999

Caravan

  • miles
Air bag warning light came on, dealer advised failed air bag module, not covered by either standard warranty or extended warranty. Part failed for reasons unknown. This is clearly a defect, but manufacturer refuses to effect repair without charge to consumer. Noted another complaint with same problem. Recommend opening of defect investigation.

- New Orleans, LA, USA

problem #10

Feb 131999

Caravan

  • miles
Socket for the light bulbs had melted the plugs. Also, serpentine belt was replaced 5 times due to breaking. Last belt was shredded to pieces. The tensioner gauge was replaced. In addition, air bag light kept coming on & the horn failed to work when used. Taking vehicle to dealer to check problems.

- Boyce, VA, USA

problem #9

Sep 051999

Caravan

  • Automatic transmission
  • miles
Air bag did not inflate on two occasion once in a front right side collision and once during front end collision. Nlm

- Reidsville, NC, USA

problem #8

May 121999

(reported on)

Caravan

  • miles
While driving the air bag light came on on the dashboard of my Dodge Caravan..I called dealer and they asked me to bring in right away. I made appointment for the very next morning and dropped off early at approx. 6:45.my wife was contacted at 7:30am and informed it needed some part, and the aproximateprice $200 or more and that when they get inside the steering column there could be other problems. I asked why I was having this problem. As far as I am concerned I should not have to worry about an airbag only in case of accident. I believe it is not my fault that it is something wrong with the Caravan. But they said I was responsible for the payment. I told them not to touch it that I wanted to contact Chrysler which I did, and was told to shop around to other dealers for cheaper price. I have two children and I believe no airbags in my minivan. I am not happy how they have treated me and feel that Chrysler should be responsible..any information that you could provide me would be greatly appreciated..thank you..dan or denise mcguiggan..

- Marshfield, MA, USA

problem #7

Mar 081999

(reported on)

Caravan

  • miles
On or about February of 1999, the airbag light starting blinking on and off, and I thought it was possibly a blown fuse. During the month of February I took the van in for service and while there in informed the served manager that the airbag light had begun to blink and I thought maybe a fuse had blown. He agreed to have it checked along with the other repairs I had requested. One repair being the squealing brakes I had repaired in October of 98. The service manager assured me the brakes were fine, and that those kind of brakes will often squeal. After that he informed me that in order to solve the airbag problem I would have to pay them an additional $800, because the airbag was no good. And I told the service manager that the airbag had never before deployed. How could it not be any good? I asked the service manager. He then told me it was a manufactures defect. But because I had gone over the 36000 mile limit, then I had to pay the full cost. I then call the chysyler cooperation, and informed them of this situation, they also told me that I would have to pay, but they would pay a portion which I feel was not fair, because the airbag was installed malfunctioned/not working in the first place. The van in question is the only means of transportation I have for my family. By god's grace we have not had an accident to find out that the airbags won't work. Your attention to this matter is greatly appreciated. C. frazier/mother/comsumer

- Jackson, MS, USA

problem #6

Dec 061998

Caravan

  • miles
Air bag did not deploy in a 35mph crash, wife hit steering wheel and dash board.

- Saint Louis, MO, USA

problem #5

Nov 281998

Caravan

  • miles
When driving the air bag light was coming off and on. Consumer had to take the air bag and horn switch to dealer for repairs, and the dealer put in a new air bag and horn. 831047 dup 0F 831604; posted on 09-07-1999.

- Daton, OH, USA

problem #4

Nov 181998

Caravan

  • miles
The consumer has been experiencing problems with airbag sensor. While driving, the airbag light illuminates on and off. The manufacturer has yet to be contacted.

- Dayton, OH, USA

problem #3

Apr 011997

Caravan

  • Automatic transmission
  • miles
False deployment of air bag.

- Lignum, VA, USA

problem #2

Feb 121996

Caravan

  • miles
The airbag light keeps coming on and staying on, and the dealership keeps saying nothing is wrong.

- Renton, WA, USA

problem #1

Feb 121996

Caravan

  • miles
The airbag light keeps coming on and staying on, and the dealership keeps saying nothing is wrong.

- Renton, WA, USA