10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 7,297 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Airbag light stays on without prior warning, and there is no horn. Dealership is aware of problem.
- Schertz, TX, USA
ABS braking system light airbag light are on dashboard. Also, horn doesn't work. Dealership is aware of problems. Dealer replaced clock spring. Starter failed and was replaced.
- Pasadena, CA, USA
Air bag light came on/off/ horn has failed to operate. Also, cruise control failed. Please provide any additional information/attachments.
- Detroit, MI, USA
Air bag, cruise control, horn, was not working. Clockspring was defective. Change clockspring myself.
- Gorham, NH, USA
The airbag indicator goes off and on. The horn does not work and the cruise control has gotten stuck.
- Pensacola, FL, USA
No summary listed for above vehicle.
- West Springfield, MA, USA
Air bag light has come on. Horn has failed, and cruise control did not function.
- Peru, IN, USA
Clockspring failed also disabling the horn and the cruise control. After contacting the dealer about the airbag light being on and describing the symptoms I was told it was going to be the clockspring. The service department acknowledged this is a common failure in the Caravan but refused to warrant it as veh out of manufacturers warranty. Contacted daimler-Chrysler customer service and they acknowledged the problem is widespread but no recall issued and they are unwilling to reimburse me at this time.
- Mechanicsville, VA, USA
When turning on the vehicle, I noticed the air bag light did not go off. The next day I saw an article in the paper about the problem and upon checking the horn and cruise control, discovered they did not work either. I took the article to the dealer but they said the item was not under recall and would cost $210 to repair. I'll wait for you to issue the recall!
- Vancouver, WA, USA
I saw an article in the paper that said this was related to the clockspring assembly. I was preparing to have it fixed when I saw the article about your investigation and plan to contact the local dealer to see if they will repair for free.
- Indio, CA, USA
On the air cond. We lose freon every year after we run the heater during the winter. Have had it checked and can't find a problem, but yet hot air come out when we run air cond. Until we have more freon put in. Air bag lights stays on all the time. Was told it is the spring, but yet they say it will not affect the air bag, but yet now the cruise control stopped working and was told that it was related to air bag spring but the cruise controll stopped working about 1 1/2 years later after airbag light started coming on and staying on.
- Douglasville, GA, USA
While traveling noticed air bag indicator light on. Technician stated clock spring neededto be replaced. Also, cruise control needed to be replaced due to clock spring. Please provide fuirther information.
- Springfield, MO, USA
Consumer states the electrical power for the horn, cruise control, and air bag were inoperable, ABS light illuminated, local garage replaced an electrical ring assembly int the steering wheel assembly.
- Harrisburg, PA, USA
Air bag light won't go out, horn doesn't work. Delayed action because of expense. Oil leak: Ignored because I thought it was usual valve cover leak. Now loses about a quart of oil a day. Dealer determined it was head gasket. Total cost to be about $1500. Failure dates approximate.
- Metuchen, NJ, USA
No summary listed for above vehicle.
- Lewistown, PA, USA
Dealer would not replace clock spring under extended warranty. My cruise control is inoperative as well my air bag dash lite is on. Dodge has a problem with this and should be held accountable....thank you.... jeff roberts.
- St.Charles, MO, USA
Since I have had this vehicle, the air bag light comes on and will stay on thus I do not know if the air bag would work or not if needed. My cruise control alternates working and not as does the check engine light. Most of the time the check engine light is on and everytime I have had it checked, I have been told they reset it and everything look good. The computer does not show anything wrong. The cruise will come on sometimes and it will not at others. I think this vehicle as well as others I have talked to has a defect and I would like to see you check it out and have them do a recall and correct the electrical problems. I took my vehicle back several times during the first few months I had it for repairs and the same type probles keep occurring. My wipers will also at times come on with out being turned on. My sisters Caravan does the same thing.
- Myrtle Beach, SC, USA
Had started vehcle when air bag light remained on and failed to go off. Horn failed to work as well as cruise control when needed. Possible clockspring failure.
- Buffeale, UT, USA
Cruise control stopped working, and windshield wipers work intermittently. Dealership is aware of problem. Mechanic at the dealership told consumer she needed a clock spring.
- Waterloop, NY, USA
- Cornelia, GA, USA