10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
24 / 0
Average Mileage:
21,035 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1996 Dodge Caravan:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #37

Oct 012002

Caravan

  • miles
Consumer states that air bag light is constantly lit and vehicle's horn and cruise control are inoperative. Vehicle checked by dlr who advised that air bag is inoperative due to defective clockspring.

- Rockford, IL, USA

problem #36

Mar 292002

Caravan

  • miles
While driving at 65mph at a head on collision with a deer. Frontal airbags didn't deploy. Vehicle was totalled. Dealer contacted.

- Boston, TX, USA

problem #35

Jun 231999

Caravan

  • miles
The airbags did not deploy during extensive accident, and the airbag warning light is on constantly, as well as the horn now does not work. Both failures coincided with each other. The symptom started rather intermittent, then became solid within about two weeks. I found that I do need a horn, something I thought I never used. A functioning airbag would be nice!

- Jeannette, PA, USA

problem #34

Jun 132001

Caravan

  • Automatic transmission
  • miles
While traveling at highway speed of 55-60 mph vehicle was rear ended and forced into a guardrail, driver's frontal air bag did not deploy. Dealer was notified. The consumer stated that, she got another van from the dealer in July 2001 and she was in another accident on November 2001 that same thing happened. The bag in this van did not deploy.

- Sandy Hook, VA, USA

problem #33

Aug 112001

Caravan

  • miles
While traveling at 5mph on dirt road and without any indication driver's air bag deployed.

- Barnunn, WY, USA

problem #32

Jul 172001

(reported on)

Caravan

  • miles
Consumer's vehicle rearended another vehicle, and front air bags did not deploy. Front end was damaged. Did not contact dealer. Please add VIN.

- Beverly, MA, USA

problem #31

May 262001

Caravan

  • miles
Vehicle was involved in a left frontal collision with a 1997 Lincoln, continintal impact of 35-40 mph. Upon impact, which both air bags did not deploy. Feel free to provide us with any further information concerning this matter.

- Wayne, PA, USA

problem #30

Dec 172000

Caravan

  • miles
Due to the safty factors involved and the numerous complaints, Dodge should be made to repair the vehicles at no cost to the owners. No safety defec tlisted in summary.

- Erial, NJ, USA

problem #29

Mar 192001

Caravan

  • Automatic transmission
  • miles
Consumer was traveling about 20mph on street, passing onto highway. When another vehicle veered into her driver's side door, causing a collision, and forcing passenger's side airbag to go off. But driver's side airbag didn't deploy, the consumer was hit by a vehicle which was going paaroximarely 40-50 mph, vehicle was deemed a total loss. Nlm. Two people were injured in accident.

- Massatequa Park, NY, USA

problem #28

Mar 012000

Caravan

  • Automatic transmission
  • miles
EA10007; clock spring assembly was replaced by dealership mechanic. He stated that airbag light came on the dashboard, also, horn not working. Consumer stated cruise control was also inoperable, air bag light illuminated at all times until the clock spring assembly was replaced.

- Union Hall, VA, USA

problem #27

Mar 012000

Caravan

  • miles
Airbag light has come on. Also, failure of horn to operate properly.

- Hamden, CT, USA

problem #26

Aug 012000

Caravan

  • Automatic transmission
  • miles
Cruise control would work soon after air bag indicator light would flash on. Consumer states on 2 occasions the cruse would only disengage by pushing the off button, also cruise control would not work unless the steering wheel was turned at a certain place.

- Inyokern, CA, USA

problem #25

Oct 302000

Caravan

  • miles
During a full frontal impact at 30-35 mph (estimated), neither front air bag deployed. The initial review by the body shop indicates the extent of damage is significant enough to cause the vehicle to be totaled. The extent of injuries to my wife (driver) are unknown at this time as they have developed over the course of the day (pain in left wrist and hand, right elbow, and chest). She will be seeking medical attention.

- Valdosta, GA, USA

problem #24

Aug 212000

Caravan

  • Automatic transmission
  • miles
PE00032; air bag clock spring:intermittently operated. Air bag warning light was flashing on and off for about two weeks. Finally, air bag warning light stayed on. Clock spring assembly and control module was replaced by the dealership, at owner's expense. A few days later, owner saw newspaper article about investigation.

- Lambertville, MI, USA

problem #23

Jul 182000

Caravan

  • miles
December 1999, air bag light stays on, dealer replaces air bag clock spring. Extended Chrysler warranty does not cover repair cost of $270. July 18, 2000 return to dealer air bag light stays on. Dealer says the clock spring is ok but now the air bag module has failed and they need to replace the whole air bag system cost estimated at $600 plus. Decline the work and complain to Chrysler. Chrysler says it is not covered beyond 36,000 miles. What does mileage have to do with a air bag, it is not a maintenance item? I explain this is a safety item and my family is in danger. Chrysler discusses with supervisor and refuses to cover the repair. Please call me as I would like the NHTSA to have Chrysler to issue a vehicle recall for this safety item. Thank you!.

- Brentwood, TN, USA

problem #22

Jul 252000

Caravan

  • miles
While driving air bag light will come on/horn will not work/ cruise control malfunctioned, and windshield wipers will come on unexpectedly.

- Lawtey, FL, USA

problem #21

Apr 222000

Caravan

  • miles
Airbag light stayed on, indicating a problem with the airbag system which wont protect the occupant in a crash or deploy unexpectedly. Also, the dome light stayed on. Will be taking vehicle to the dealer.

- San Antonio, TX, USA

problem #20

Mar 311999

Caravan

  • miles
I was driving approximately 35 mph. I hit a slight dip in the road and my driver's side air bag deployed, causing a tragic accident. When the police arrived my child's seat was not restrained in the rear seat. They closed the highway for 5 hours looking for a baby, who may have climbed out one of the broken windows, they thought. Thank god, she was at home.

- Jensen Beach, FL, USA

problem #19

Feb 152000

Caravan

  • miles
I am reporting the failure of the passenger side air-bag "clock spring" after the normal warranty period of this vehicle. The item is critical to the safety of the vehicle passenger and should not fail. The frequency of these failures should be investigated to insure that it is not endangering drivers and passenger of this type of vehicle.

- Sunnyvale, CA, USA

problem #18

Feb 152000

Caravan

  • miles
I am reporting the failure of the passenger side air-bag "clock spring" after the normal warranty period of this vehicle. The item is critical to the safety of the vehicle passenger and should not fail. The frequency of these failures should be investigated to insure that it is not endangering drivers and passenger of this type of vehicle.

- Sunnyvale, CA, USA

Read the next 17 complaints »