10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
20,903 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

May 142002

Caravan

  • Automatic transmission
  • miles
Airbag light comes on intermittently. Dealer determined clockspring assembly needed to be replaced. Consumer states that both dealer and daimler Chrysler refused to replace the part as a warranty item.(customer care at daimler Chrysler had become very belligerant and abusive over the phone) please see reverse side for a continuance of abuse. Consumer is fearing the safety of his family. Wife is main driver, and feels that he should be reimbursed for the expense of the defective part.(after being overcharged for the repair despite having a verbal quote by the service advisor) appel Dodge has failed to return consumers calls to settle the discrepancy in payment. The van is showing no indication of airbag/clockspring failure.

- Katy, TX, USA

problem #18

Oct 202001

(reported on)

Caravan

  • miles
The clock spring that controls the airbag, cruise control and horn fails often.

- Ormond Beach, FL, USA

problem #17

Mar 152002

Caravan

  • miles
Clockspring has failed rendering the airbags and horn unusable. This is a safety hazard and other year Dodge Caravan minivans have been recalled. My dealer said that my year minivan is not part of those recalled. I believe this safety component failure needs to be recalled by the manufacturer and replaced.

- Glendale, AZ, USA

problem #16

Feb 012002

Caravan

  • Automatic transmission
  • miles
While traveling 30-40mph air bag light would flash on/off. This has happened for a few weeks. It finally remained on, and horn along with cruise control failed to work. Dealership replaced wires and a sticky clockspring unit.

- Alta Loma, CA, USA

problem #15

Mar 202002

(reported on)

Caravan

  • Automatic transmission
  • miles
While driving tried to use horn and there was no response. Air bag light illuminated and did not go off.also, cruise control did not work. Manufacturer and dealer have been notified.

- Smithville, VA, USA

problem #14

Jan 012002

Caravan

  • miles
I have had a recent problem where I just thought that the air bag light was on. I later learned that not only is the air bag light on but the air bag will not deploy if N accident occurs. In addition the horn and cruise control does not work. By searching on the web I have learned from the dealer that this is a common problem in their vehicles. It will cost me over 250 dollars to correct. How can Dodge know that this problem exists and does not tell anyone or have a recall. This is deplorable. I am sure that deaths have occurred because of this and Dodge knows this too. Please let me know what can be done. Thank you. Vince filliben 610-361-8921.

- Boothwyn, PA, USA

problem #13

Jun 291999

Caravan 4WD

  • miles
Engine aservice and air bag warning lights indicate a potential safety problem. Dealership /manufacturer has been unable or unwilling to correct the problem.

- Alexandria, VA, USA

problem #12

Feb 252002

(reported on)

Caravan

  • miles
At least a year ago, my airbag light came on and has stayed on. Approximately the same time, I began having problems with my criuse control. In addition, my horn has quit functioning. I contacted a dealership, and they stated it sounded like the airbag clockspring had gone bad. The part alone was estimated to cost $250. I recently checked the NHTSA site, as see that my van is not the only one with these same problems.

- Noblesville, IN, USA

problem #11

Jan 012000

Caravan

  • miles
I am getting it repaired today and said it should be covered under warranty as it is a safety problem but the service manager said no. No safety defect mentioned.

- Long Valley, NJ, USA

problem #10

Feb 042002

Caravan

  • miles
Aibag light illuminates. Took vehicle to dealer, and dealer indicated clockspring was defective.

- Groton, MA, USA

problem #9

Sep 012001

Caravan

  • miles
Air bag light on instrument panel flickers on and off intermittently. Also, horn has failed to operate during operation of vehicle. Dealership has yet to examine vehicle for this problem. Please provide any additional information / documentation.

- Stratford, IA, USA

problem #8

Aug 062001

Caravan

  • miles
No summary listed for above vehicle.

- Fredericksburg, VA, USA

problem #7

Oct 202001

(reported on)

Caravan

  • miles
The clock spring that controls the airbag, cruise control and horn fails often.

- Ormond Beach, FL, USA

problem #6

Jun 052001

Caravan

  • miles
Computer scan done to revieal problem at russ darrow consider it a safety hazard. Possible early deployment of failure of air bags.

- Brookfield, WI, USA

problem #5

Jul 232001

(reported on)

Caravan

  • Automatic transmission
  • miles
Air bag light is on, consumer states she has never hit anything.

- Hyattsville, MD, USA

problem #4

Apr 012001

Caravan

  • miles
Vehicle was set on cruise control at 70-72mph. Consumer made rest stop/ got back on road resuming cruise control, and it quit working. Horn would not work either. A day in a half before, airbag light just stayed on. Consumer hasn't contacted dealer.

- Macomb, MI, USA

problem #3

Jun 012001

Caravan

  • miles
Horn would not blow, and airbag light is on. Took to dealer, dealer stated vehicle needed a clock spring.

- Austell, GA, USA

problem #2

Apr 102001

(reported on)

Caravan

  • miles
Air bag light on / horn doesn't work / cruise control doesn't work

- Baltimore, MD, USA

problem #1

Dec 231996

Caravan

  • Automatic transmission
  • miles
Violent deployment of air bag during collision, causing burns and injuries to face, neck and chest.

- Pittsburgh, PA, USA