9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
94,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. smart glass switch replaced (1 reports)
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problem #2

Nov 122019

Challenger SE 3.6L

  • Automatic transmission
  • 101,000 miles

My 2011 Dodge Challenger has had window problems off/on for the past 2-3 years. The windows will act up, draining and killing the battery for a week, and then it will go away and not re-appear for another 6-8 months. Every time this issue occurs, the "smart" glass (it's more like dumb glass) will cycle up and down every 10-15 seconds and drain the car battery overnight. The only way to prevent this is to roll the window down so the switch isn't engaged. Either way it's a real pain in the ass, with windows cracked 24/7 or having the occasional dead battery.

I would have had this fixed a long time ago, but was quoted over $300 to have the darn smart glass switch replaced. What a ripoff for a defective item (as I've seen/heard countless other chally owners talk about this same issue).

Well, just today the windows reached a new level which compiled me to submit this review. While driving on an interstate highway to work, the driver window all of a sudden began cycling half way up/down non-stop and without any control. I could not get the window to stop cycling up and down, as it was completely out of my control and nothing I did would stop the window from doing whatever it wanted. This was a complete hazard while messing with the window, attempting to fix it, and being utterly distracted while driving on an interstate highway. Enough is enough, there needs to be something done about the smart glass switch and/or window glass problems in general.

- hoffmansc, Greenville, SC, US

problem #1

Mar 152016

Challenger RT 5.9L

  • Automatic transmission
  • 87,000 miles

driver window goes up and down 1/4" when car is off

Apparently the smart window recall was done in 2012. Approximately 2 years ago the drivers side window became "possessed" and completely drained the battery. At that time I was able to find a way to re-calibrate the window and it finally quit doing it. Now here we are again, same problem! Brand new battery in 2015 and brand new alternator. The alternator was the problem but somehow the dealership that I took the car to misdiagnosed it and installed a new battery. Four days later the car died again and the tow truck driver from AAA ran his test on it and said it was the alternator. Back to the original window issue now. The window going up and down all night long apparently drained the battery completely and the car would not start. I was able to jump start it that day. I tried to do the window re-calibration with no luck. I didn't drive the car for 4 days and got in it and again completely dead. As I am not able to replace a battery on my own, I once again called triple A. I had them install a brand new battery so I wouldn't have to go deal with the dealership who tried charging me $350 for a battery & installation. I made numerous phone calls and when I went to pick the car up they magically got the bill down to $175. Since the recall was done, I need to know what my recourse is now? Are they obligated to do the recall again?

- Chris A., Yuba City, CA, US