10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
29,386 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

Apr 162021

Charger

  • miles
When I bought the car all brake lights were on. I took it to Landers and they diagnosed the problem as a bad ABS control module and another part connected to it. I'm unable to use cruise control and my traction control is off as well. The warning lights will occasionally go off but they are usually on. Also the manufacturer has discontinued the parts I need so I can't get them to fix the issues.

- De Berry, TX, USA

problem #18

Dec 182020

Charger

  • 139,480 miles
Car still rolling after complicated efforts to exit in and out of vehicle as the car is still in gear it keeps on rolling. It takes tremendous effort and concentration of the possibility of danger whenever exiting in and out of my car. This is pretty scary.

- Powder Springs, GA, USA

problem #17

Nov 042020

Charger

  • 0 miles
Safety auto park function is still sticking even after the recall replacement- the dealer says the only do follow up repairs on recalls 2 years after the replacement. I understand the timeframe is 10 years not 2 but they will not honor

- El Paso, TX, USA

problem #16

Oct 282018

Charger 6-cyl

  • 165,000 miles
Driving car down highway car at approximately 55-60 accelerates does a 180 and continues down the highway in reverse at 60-70 miles per hour for approximately 1/2 mile before being stopped by running in to ditch. I has 2 hands on the wheel at all times thank god nothing stopped the car from going into reverse and not sure how transmission was able to go into reverse without depressing brake or touching shift lever. There were barriers on both sides and no shoulder the car did the 180 without crashing into barriers I was in left lane going forward after 180 was in left lane going in reverse car was going pretty straight in reverse knew I had to stop car but not too fast knew was going to hit something because road does not have many straight point as I slowed the car the back end slid down hill off side of road the car did not slow down.

- Jackson, TN, USA

problem #15

Jul 012018

Charger

  • 80,000 miles
The contact owns a 2014 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an unknown dealer. The technician cleared several diagnostic trouble codes from the vehicle. The vehicle was restarted and operated as intended however, the failure recurred. The contact stated that the vehicle failed to exceed 40 mph. The vehicle was taken to Dodge country located at (1902 E central Texas expy, killeen, tx 76541 (254) 200-3900) to be diagnosed. The contact was informed that the steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Killeen, TX, USA

problem #14

Jun 052019

Charger

  • miles
While driving freeway, highway, in a parking lot or at a stop light my cars electronics are shutting off and occasionally the engine shuts off and my steering locks up. Sounds like the P60 recall but my car VIN does not qualify but had all the same symptoms and is very dangerous. This car is my only way to work and it's been getting worse and I have been denied a fix on this. This is not safe at all

- Aumsville, OR, USA

problem #13

Feb 142019

Charger

  • miles
(pab) I have 2 recalls on my 2014 Dodge Charger that are serious safety concerns. The air may eject metal fragments into the interior of car which could cause serious injury or death upon collision. I attempted several time today to get assistance from Chrysler/Dodge with a loaner/rental car until my vehicle could be fixed. The air bags needed to resolve the safety issue will not be in until after Feb 26th causing me not to have adequate safe transportation to and from work and for my family. I live in a rural area with 2 lane highways and travel 49.5 miles one way to work each day with deer and other animals constantly running into the road. I was told by Chrysler that I just need to be careful driving but was advised by insurance agent to not drive the vehicle until fixed as accidents happen unannounced and daily. Noone within the Chrysler organization was willing to assist me with a rental or loaner vehicle. I was called by an agent who set an appointment for Monday, Feb 18th @ 3:30 knowing that the air bag was not in stock. I am extremely upset and exhausted with the 4 + hours I spent on the phone today to not receive any resolution. I will never purchase from Chrysler again and really need a safe ride for myself, wife, 5 and 6 year olds, and 2 week old son to travel until this issue caused by Chrysler is resolved.

- Abbeville, GA, USA

problem #12

Jan 122019

Charger

  • 5 miles
While driving, I conducted a normal pass on a two lane road. When I pressed the acceleration pedal, the car took off at a dramatic pace. The car continued to accelerate well over 100 mph. Dragging the brake kept the car from continuing to accelerate to its full capacity. Shifting in neutral had no effect as the engine maintained its full RPM. While in neutral, the car's computer would not allow the engine to be shut off displaying a message that the car had to be in park before that was allowed to happen. Placed the car in neutral, applied full braking, and brought the car to a standstill as the engine continued to run at full RPM. Shifted to park and turned the car off. I let it sit for 10 minutes and started it again. Car performed normal. Dodge has a known issue/recall for the same situation when using cruise control and I believe the issue is present while not using cruise control as well. Less than a month ago, the car was serviced at the local Dodge dealer under the recall to correct the cruise control issue.

- Laurel, DE, USA

problem #11

Jul 312018

Charger

  • miles
The contact owns a 2014 Dodge Charger. When the contact purchased the vehicle from don brown Chevrolet (2244 S kings highway blvd, St. Louis, mo 63110, 314-772-1400), they were not informed that the vehicle was included in NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). While making a stop, the contact heard an abnormal noise coming from the front and rear wheels. The service center manager was notified of the failure. A dealer was not notified. In addition, the cruise control failed to properly engage and disengage, which caused the vehicle to idle highly. The contact had to apply force to the brake pedal and maneuver the switch function due to the failure. The contact received 61 safety alerts to a diagnostic trouble code device reader since owning the vehicle. The vehicle was not diagnosed or repaired. The contact wanted a buy back or a trade in option if the manufacturer was unable to remedy the failures. The manufacturer was notified of the failures. The failure mileage was not available.

- St Louis, MO, USA

problem #10

Feb 152017

Charger

  • 36,106 miles
'takata recall' driving my vechicle on city roads is fine, the vechicle runs perfectly but taking it in the highway is another problem. Picking up highway speeds the dashboard begins to shake as well as the steering wheel. It happens when I reach 80mph and is a concern to me. I've never experienced a problem like that in a vechicle so I thought it was a problem and told the dealership where I brought the vechicle from. Unfortunately the problem wasn't resolved so I'm askinging is this a problem I should worry about

- Carthage, NY, USA

problem #9

Jul 012017

Charger

  • miles
2014 Dodge Charger. Consumer writes in regards to accelerator defect safety recall. The consumer stated the vehicle suddenly accelerated into a curb. The consumer received an injury to the hip and neck. Updated 9/22/2017 updated10/04/2017

- Schaumburg, IL, USA

problem #8

Dec 122016

Charger

  • 26,000 miles
The contact owns a 2014 Dodge Charger. While attempting to park the vehicle inside the garage, the contact placed the vehicle in park, but it surged forward and struck the wall inside the garage. There were no injuries. The vehicle was taken to northland Chrysler in detroit, Michigan where it was diagnosed that the vehicle was operating normally and it was the driver's error. The manufacturer was notified of the failure. The contact received a recall notification for NHTSA campaign number: 16V240000 (power train) back in November of 2016. The vehicle's body damage was repaired by an independent body shop. The approximate failure mileage was 26,000.

- Detroit, MI, USA

problem #7

Jul 132016

Charger

  • 23,000 miles
My 2014 Dodge Charger is brand new off the lot of lhm Dodge in tucson, AZ. By 13,978 my car smelled like sulfur while in motion. Driving sluggishly, and the "battery saver mode" light on. Brought into larry H miller for repair. Was told the alternator needed replaced after 13,975 miles on the vehicle. At 14,100 miles the vehicle was making the same smell, and the battery safer mode light was on again. Returned it to lhm with complaints. They say "it's normal" manager told me "Dodge just didn't make the alternator big enough for that engine, manufacturer flaw"at 14,432 miles, the vehicle not blowing cold air. Battery saver mode light was still on, smelled like sulfur and car was driving sluggish. I opened case with corporate. They "fixed" it, and sent me on my way. On June 17, 2016, my vehicle was driving sluggishly, the engine light on, called Dodge immediately and was assigned a case manager. I called jim click immediately to get my vehicle in. My vehicle was 23,900 miles. Dodge claimed they could not get me in until July 1st and that its "fine to drive my vehicle as long as the light isn't flashing". brought in for "repair" on June 1st. I drove a rental car from Friday June 1st-June 8th, the "cluster" in the dash was not reading and needed to be replaced. I was told it was "all fixed". when the vehicle pulled up I got in and began to pull away as my dashboard went black. I turned around. My advisor brought it back and explained that it needed to be "reset" but that he'll order a new cluster. I get into my vehicle there is an "error" sign where the milage is supposed to be. I that I didn't feel comfortable driving this vehicle. I expressed how upset I was about the situation and he said to me "you'll be fine to drive it, it won't shut off". I get home started it, and the entire dash shuts off. My car is now being towed again to jim click Dodge.

- Oro Valley, AZ, USA

problem #6

Mar 012016

Charger

  • miles
2014 Dodge Charger. Consumer writes in regards to vehicle acceleration issues. The consumer stated when he exited the vehicle, it rolled and crashed into the side of a building.

- Jefferson City, MO, USA

problem #5

Jan 062016

Charger

  • 11,000 miles
The contact owns a 2014 Dodge Charger. The contact stated that while driving down a steep hill with the cruise control set to 73 mph, the vehicle began to increase in speed to 90 mph without warning. The contact also stated that he felt unsafe in the vehicle. The vehicle was taken to a dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.

- Barstow, CA, USA

problem #4

Nov 252015

Charger

  • 28,000 miles
The contact owns a 2014 Dodge Charger. While driving at approximately 60 mph, the brake pedal was depressed and the vehicle slowed down, which caused the contact to lose control and crash into a ditch. A police report was filed. The contact sustained injuries to the neck, chest, and head. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,000.

- Hesteria, CA, USA

problem #3

Oct 252015

Charger

  • 39,000 miles
While driving on a town road at about 35 mph, the warning lights for the ABS and ESC systems lit. I subsequently determined that the vehicle cruise control also no longer functioned. I contacted Chrysler since the vehicle recently had a recall performed for alternator replacement, and symptoms included in that recall - Chrysler P60 / NHTSA 14V-634 - indicate that modes of failure may include disabling ABS and ESC. Chrysler stated that "sometimes they may need to do the recall again". brought vehicle to dealer. Diagnosed as a sensor failure. I had to pay for repairs.service writer stated that this failure happens on these cars quite frequently, and even "guessed" correctly what needed to be replaced before the tech worked on it. ESC and ABS are both significant safety systems.

- Leland, NC, USA

problem #2

Jul 152015

Charger

  • 10,552 miles
Two of the lights on the instrument cluster warning were on:ESC(electronic stability control) and ABS.I took my car for service at the dealer and I was told to leave it for repairs. After four days I received a phone call which I got informed that the replacement part was out of stock and it need to be order and they told me that even though the car needed repairs it was safe to drive it until the part arrives.after two weeks, I visited again the dealer and the part was not there and now and I have to wait and I also needed to be place in a waiting list in which I would have number 254 (those are the amount of cars which needs to replaced the same part). In my last visited to the dealer I informed that the car is worse because now it has strange vibration when pressing the brake and makes noise. After all this issues is very hard for me and I can feel safe driving the car.

- Hialeah, FL, USA

problem #1

Nov 222013

Charger 8-cyl

  • 200 miles
I recently purchased a new Dodge Charger which is equipped with the adaptive cruise control accessory. The operation of this control is a safety problem as follows: For example, I set the speed for 55 mph on the highway which cruises the automobile at this speed. I then arrive at a 65 mph limit stretch of road and so I accelerate by pressing the res/+control to accelerate the vehicle to 65 mph. With all previous cruise controls, when I stop pressing this control at 65 mph, the speed stabilizes. With this acc, it continues to accelerate like a rocket until I cancel, turn off the cruise control or hit the brakes. The reverse also applies if I wish to slow down, removing the pressure on the set/-does nothing and the vehicle still continues to slow down. It is possible to switch from the acc to normal cruise control, but this problem is still apparent. I am now almost familiar with this problem and can act accordingly, but my wife drives the vehicle occasional and she has problems because her own vehicle does not operate in a similar manner to this cruise control. I am sure that other occasional drivers find this problematic, and it appears to be an accident waiting to happen if it hasn't already. I have taken this to the dealer several times over the last six months, and they contacted Chrysler. Initially, Chrysler asked for the control hardware be shipped to them for analysis. This was done by the dealer but Chrysler informed us they could not find a problem. With my latest visit I was informed that it is supposed to operate in this fashion, but the handbook does not mention any of these control issues.

- Springboro, OH, USA