3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,100 miles

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problem #4

Aug 262022

Charger

  • 87,500 miles
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 65 MPH in the rain, the windshield wipers inadvertently increased speed and the cruise control accelerated the vehicle to over 100 MPH. The contact stated that the electronic braking system and power steering failed. The contact then pulled the neutral override feature to stop the vehicle. The contact then restarted the vehicle and proceeded to his destination. There were numerous unknown warning lights illuminated. The vehicle was towed to the local dealer who was unable to diagnose and determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,500.

- Auburn, AL, USA

problem #3

Jul 192018

Charger 6-cyl

  • miles
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fremont, CA, USA

problem #2

Jan 242019

Charger

  • 38,000 miles
The bulletin on mopar website is in regards to electrical panel. Not once was there a recall. Starting on 1/23/19 my husband was driving and the steering wheel locked on him and he couldn't move the vehicle. The power steering warning came on. We took it to a dealership they said oh it's the power steering assembly module but you're past mileage for coverage. So I call mopar they get another dealership on the line we set up an appointment. Today 1/24/19 my husband is driving to class in morning traffic the vehicle shuts off all capability's to steer brake do anything. The vehicle luckily came on long enough to move to side of road then the vehicle again shut off he couldn't brake vehicle just kept moving then eventually it stopped and shut off on it's own. He was driving on dallas North tollway in morning traffic and traffic isn't light the thought of him being rear ended and something more happening is disheartening knowing they knew they had issues with the electrical panel but didn't do a recall

- Frisco, TX, USA

problem #1

Sep 212017

Charger

  • 2,900 miles
This car is possessed. It will slam on the brakes and come to a stop. There will be nothing in front of you and the car will slam on the brakes and stop. It has done it at slow speeds and at highway speeds. I have taken it in for the dealer to look at it but they couldn't reproduce the issue. This car is going to cause a serious accident.

- Gilbert, AZ, USA