3.8
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,275 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2000 Dodge Durango. The drivers side back door lock motor broke. The vehicle had approx. 57,000 miles on it. At 60,000 miles the front door will not lock at all. This is a huge problem. Can't leave anything in the vehicle. It could get stolen and worst of all I could get car jacked because the door won't lock. This is a huge problem with Durangos. There are complaints all over the internet. And that is only people who take the time to complain. I also have a Dodge conversion van with the same problem. My friend has a Dodge van also and his locks are broken too.
- Aurora, CO, USA
The contact owns a 2000 Dodge Durango. The driver side windows would not roll up or down. In addition, the remote would not open and lock the doors. She was unable to drive the vehicle due to several hazards. The dealer and manufacturer stated that nothing could be done because they had never heard or seen that type of failure. Through online research, the contact discovered more information regarding the defect. Daimler Chrysler advised her to call NHTSA and file a complaint. The failure and current mileages were 39,000. Updated 02-19-08
- Gainesville, GA, USA
On my Dodge Durango. I have around 60,000 miles on it. I take really good care of my car. My existing problem is my passenger side electrical lock. I have to manually open it every time, lock does not work and my back right hand window does not open. I had to replace the lock on my passenger side once at the dealership, it worked for a couple of months then went out again, plus as they were fixing the problem they left screw driver prints on my door, which really upset me.
- Uvalde, TX, USA
A few weeks ago, it started with the door ajar light, and gate open light coming on when nothing was open. A lot of ice build up (bad seals) made the driver door difficult to latch. A week ago we were driving and all of the locks started unlocking repeatedly. Now we can't even lock our truck, it unlocks itself. It does this whether the vehicle is on or not. It also turns on the interior lights. The switches do not work to lock the doors. We have to remove the fuse (which also controls the wipers, bad idea) to stop the locks from unlocking. Also, it arms the security system ( I think)and makes it so the truck shuts off on it's own. I feel extremely unsafe now that I my vehicle unlocks itself and shuts off. Last night we came out to the parking lot to discover it unlocked and the interior lights were turning on and off the whole time. I have to take my 3 year old in this vehicle. I know that this is a problem with a lot of Durangos and Chrysler better do something about it now! this is a huge safety issue, and I can't believe it's being ignored.
- Elma, NY, USA
Vehicle kept flooding out and would not start over a month period in October of 2005. Taken to a garage to be fixed. The computer showed no problem. After getting it started vehicle would be taken home and same problem repeated itself. After 3 trip to garage for same problem the vehicles PCM(engine control computer) has been replaced. Dealer advised that vehicle was 7000 miles over the 80000 mile warranty on that particular part. This vehicle has had problem after problem. From exhaust problems to timing chain assemblers failure to power door locks going out. I can not believe that chrylser was not aware of some of the problems in the 200 Dodge Durango.
- Owensboro, KY, USA
I have had to take my 2000 Durango in 3 times to have the locks repaired. All 3 have made loud noises when trying to lock once the vehicle is in motion. Two of the locks were so bad that you couldn't open the door. I am just waiting for the fourth one to go out.
- Clarksville, TN, USA
In 2004 I took my vehicle to my mechanic to check my front drivers door lock and right back passenger door locks. They are making loud screeching noises when they try to lock or unlock. He told me he contacted Dodge and it was very expensive to repair, but what surprised me most eas that the dealer he spoke to was well aware iof the problem and not surprised to hear of the problem. Due to the cost the doors were not repaired. Now all doors except the back left passenger door screech loudly and either do not lock at all or stay locked. When I brought my vehicle in to have a recall on the ball joints repairs they told me my doors weren't the worst they had heard and they would get worse. I don't understand how dealers can know this problem exists and nothing be done by dodege to fix the door locks. It's really sad that at anytime someone can just open my car and even worse, I have 2 small children in my car with me all the time and if we ever had an emergency, they could either be locked in the car or they could fall out since some doors don't lock at all.
- Wolcott, CT, USA
Door lock on drivers door failed, has been replaced 2 times.
- Elberon, VA, USA
The power door locks on the consumer's 2000 Dodge Durango failed. The only door that locks in the vehicle is the passenger side rear. The consumer contacted the manufacturer but they refused to provide any assistance because the vehicle was out of warranty.
- Weirton, WV, USA
Front automatic door locks make loud noise when locking and unlocking. On some occasions, door locks do not lock when driving vehicle at and beyond the 15 mph. Will try to lock (evident with the noise), but will not lock when checked.
- Perrysburg, OH, USA
Have had failure on both front and rear door power lock mechanism on my 2000 Dodge Durango.
- Templeton, MA, USA
Door makes loud noise when locking, and dosen't unlock by remote have to unlock door for passenger to get in, also when aouto lock engages make realy loud noise, took Durango in while and was told that the regulator was out. This seems like its a defect in workmanship or the parts that controle the locking machanism, notices other Durangos haveing the same problem must be recalled, and I have less than 40K miles on Durango so its not from prolong use its a defect!
- Los Banos, CA, USA
I have a 200 Dodge Durango, I;D had this vehicle for a year now I recently had a lot of problems with this vehcicle the maste swicth to the window doesn't work. The window gets stuck and it comes up and when it wants to. I was looking through the compliants on this vehcile and others car had the same problem. Also now the door locks are not unlocking also. I was wondering if it is a manufactor problem?
- Santa Rosa, CA, USA
Winding sound in steering when tuning wheel, horible sound while turning wheels and backing up, door locks are in locked position (can't open to get out of car and loud sound going off when door locks are supposed to self lock at 25 mph)bought car in 2001, after 6 mo took car to dearership to report problems while still under warranty and they said nothing was wrong. Still have paperwork to show of the complaints.I have 3 small grandchildren I take care of and Transport in the vehicle. Hope you people do something about this before someone dies or you will really be out of pocket. I have less that 60,000 miles on SUV so this can't be due to wear and tear. ( I marked oem yes if that pertains to original parts on SUV).
- Devore, CA, USA
Vehicle was having problems with the two back door locks. The door locks were replaced twice. But every time the locks were replaced the doors still were unable to lock.....dealer replaced latches.
- Canton, MI, USA
Ball joint failure on passenger side. The upper control arms, along with the ball joints have been replaced 3 times in the first 24 months of operation.
- Garland, TX, USA
Door locks keep locking and unlocking themselves. This is a hazzard since it does this while driving. It even does it when I'm not driving. I've already have had someone try to brake in. I'm going to guess that they heard the door locks go up and down. 2 Dodge dealerships that I've checked with say they have no clue.
- Baltimore, MD, USA
Passenger side upper ball joint bad at 37,000 miles. Could feel something wrong through the steering wheel and made several visits to Dodge dealer and non-Dodge dealer and all said nothing was wrong. Finally insisted the dealer where the vehicle was purchased put it on the front end machine and take a look. Problem was easily discovered by the mechanic prior to making it to the machine. Also replaced drivers side automatic door lock assembly twice in two months.
- Kenosha, WI, USA
Both rear door lock motors have gone out causing horrible screeching noise and doors to not unlock.
- Azle, TX, USA
- Aurora, CO, USA