10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,597 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I own a 2000 Dodge Durango with 50,000 miles on it. (bought brand new). In August I took it in for service to my dealership, and told them about a noise in the front end. They checked it out, and told me I need upper and lower ball joints, at the cost of $1500. I have not yet had them replaced. I feel that there is a major problem with Dodge's ball joints, from the recent tv reports. I think the factory should recall these vehicles and fix what is needed. I have a statement from the dealership stating that these ball joints need replacing, if you need a copy of that, I will be glad to mail you one. Thanks, joan yuenger.
- Caroga Lake, NY, USA
Had to replace entire front-end assembly on 2000 Dodge Durango due to premature wear.
- Red Oak, TX, USA
Front ball joint failed on my Durango and the tire collapsed. EA03-023
- Sugar Grove, IL, USA
The lower and upper ball joints as well as the entire rack and pinion need to be replaced.
- Clio, MI, USA
While driving 55 mph, the lower ball joint snapped. As a result the front passenger side wheel had come off and the consumer lost control of the vehicle. The consumer was forced to pull to the side of the road. The vehicle was towed to the autobody but the problem has not been resolved. Chrysler had not contacted the consumer at this point.
- Clinton, CT, USA
I had heard that there was a known issue with the Dodge Durango ball joints going out before 60,000 miles. I took the SUV to the dealer and they tried to tell me there was nothing wrong. I went to a different dealer and they replaced my entire lower control arms.
- San Jose, CA, USA
PE 03-032, front suspension upper ball joint failure: The upper ball joints prematurely wore out and the wheel separated. The front end vibrated while driving. Both upper and lower ball joints were diagnosed as bad. EA03-023
- Kingman, AZ, USA
Front end bad noticed uneven front tire wear and replaced tires also replaced front rotors and brakes also shocks front end still has shaking problems. Ball joints are suspected due to the abnormal tire wear also had a 4 wheel allignment and balance done all said to be correct. Still having the same problem after spending alot of time and money.
- Elizabethton, TN, USA
Had read about the complaints on Dodge Durango 1998-2003 models with premature wear on the ball joints. Have just had to replace both joints because the car was shaking terribly on the highway, and it is only 3 and 1/2 years old. Thought that this was a little too soon, but have never owned an SUV and am only familiar with normal cars. Do not use my Durango off road, and only tow a boat twice a year.
- Manchester, MA, USA
I own a 2000 Dodge Durango slt plus 4X4, with 27,000. Miles. (original owner)the drivers side ball joints were leaking, the dealer ship replaced all 4 ball joints under warrenty. The steering had started to become unstable. How ever, the front brake rotors had to be replaced because of corrosion, at my expense.
- New Berlin, WI, USA
Dealer replaced both upper and lower ball joints and associate control arms on 2000 Dodge Durango R/T at what I think is premature mileage.
- Johnson City , TN, USA
Had to replace upperball jonts at 50K miles on my 2000 Durango. After complaining of noise at 30K miles. Dealer stated could not find or report problem. When taken in for new tires and wheel alignment, dealer said they had to replace ball joints on right side. I forgot about my noise complaint and wow, the noise went away with the replacemnt of the ball joints. Now the left side is having the some noise at 65K miles.
- Lima, NY, USA
Consumer states that upper ball joint is wearing prematurely. Dealer notified. The dealer replaced the upper and lower ball joints.
- Elkton, MD, USA
2000 Dodge Durango - upper and lower ball joints failed in the front suspension and had to be replaced with only 40,500 miles. After many comunications with the area man for daimler Chrysler they finally paid for the repairs. Cost on this repair was estimated at $1000. Costly repair with this few miles.
- Muscatine, IA, USA
Consumer states the other day he went to have a front end alignment done, and was told that it could not be done because both the upper and lower ball joints were worn beyond limits. Consumer did not have the work done because of the cost.
- Cold Spring, MN, USA
With reference to a 7/23/03 newspaper article from the NHTSA regarding 81 complaints alleging that the front suspension ball joints are wearing out prematurely on the Dodge Durangos, I would like to add my vehicle to that count. On 7/16/02 I had the right front upper control arm replaced on my 2000 Dodge Durango to remedy a noise problem. This was done at the auto dealer at my expense.
- Lockport, NY, USA
Consumer stated that after having vehicle serviced technician noticed passenger's side ball joint needed to be replaced.
- Houston, TX, USA
Consumer took vehicle into the dealer to inspect the front end since it felt like it was waving. Dealer replaced both sides, upper and lower ball joints.
- Champaign, IL, USA
I have a 2000 Dodge Durango, and I have been experiencing, front suspension problems.when you are turning or driving at any rate of speed it makes a creeking noise, and a clicking noise. I took it to Goodyear and they told me the ball joints need to be replaced, upper and lower. There is only 52000 miles on my truck, I took it to the dealer and they said they can not duplicate the problem. The cost for repair is over $1000 dollars. With all the complaints you are reciiveing I think there should be a recall and the dealers should be repairing the problems at there expense.
- Mchenry, IL, USA
- Richmond, IN, USA