10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
35,221 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #142

Dec 302003

Durango 4WD 8-cyl

  • Automatic transmission
  • 35,000 miles
2000 Dodge Durango 35,000 miles. Drivers front upper & lower ball joints had to be replaced. Several mechanics looked at them and stated they were dangerous and would not inspect vehicle. Dodge dealership brushed it off saying they were within guidelines. We paid to have them replaced ourselves.

- Waterbury, VT, USA

problem #141

Dec 222003

Durango 8-cyl

  • miles
Consumer took vehicle into the dealership for inspection, and mechanic informed consumer that the upper ball joints failed.

- Westwego, LA, USA

problem #140

Jan 022004

Durango 4WD

  • Automatic transmission
  • 56,000 miles
Consumer took the vehicle into the dealership for inspection, and mechanic informed the consumer that the upper ball joints failed.

- Eaton, OH, USA

problem #139

Nov 012003

Durango 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles
Premature failure of upper ball joint assembly on 2000 Dodge Durango

- Frankfort, IN, USA

problem #138

Nov 292003

Durango 4WD 8-cyl

  • Automatic transmission
  • 43,000 miles
I have ball joint problems on my 2000 Dodge Durango that has only a little over 40000 miles I have read in the media that this is a wide spread problem with the 2000 Durango I hope you can help me and the others of this vechiles.

- Roscoe, PA, USA

problem #137

Dec 232003

Durango 4WD 8-cyl

  • Automatic transmission
  • 56,800 miles
During safety inspection, mechanic reported upper ball joints were completely worn out and needed replacement. They were so bad that they could have failed and caused a serious accident. Mileage was only 56,800 miles. Poor design as there is no grease cert to grease them properly. Please investigate!!!

- Fargo, ND, USA

problem #136

Dec 272003

Durango 4WD 8-cyl

  • Automatic transmission
  • 38,000 miles
My 2000 Dodge Durango was rejected during a va safety inspection due to the upper ball joint problem that is the subject NHTSA investigation (action PE03032). The vehicle has 38000 miles. I have been informed by my local Dodge service department that Chrysler is "assisting" in the repair cost by requiring a variable amount deductible to be paid by the consumer. The amount is determined on a case-by-case basis and myvehicle will be evaluated when it goes in for repair on 12/30/03.

- Vienna, VA, USA

problem #135

Dec 232003

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
I have a 2000 Dodge Durango, 4WD. It has 52,818 miles. After hearing a serious of pop's and clunks from the front end of my Durango I had the truck checked. The upper driver's side ball joint had failed. The passendger side ball joint showed wear but was in satisfactory conditon. I believe this ball joint failure happended far too soon. In 40 years of driving I've only replaced worn ball joints on one vehicle and it had over 100,000 miles. Augusta Dodge replaced the worn ball joint and could not assure me the replacement ball joint was any different than the factory installed one.

- Augusta, GA, USA

problem #134

Mar 222003

Durango

  • 32,000 miles
Driver's side upper ball joint and the steering sector broke. As a result, consumer lost control of the vehicle. It then jumped a curb and went into a ditch. This occurred while the consumer was reversing out of the driveway. Dealership replaced both broken parts. EA03-023

- Trumann, AR, USA

problem #133

Nov 252003

Durango 8-cyl

  • Automatic transmission
  • 48,000 miles
I recently pruchased a 2000 Dodge Durango. I started hearing a creeking sound from behind the steering column when turning and going over bumps. I was informed by a mechanic of wear in the upper ball joint. I am concerned that this premautre wear may result in some failure and an unexpected collapse in the front end or worse yet wheel separating from the vehicle. I am following the current NHTSA investigation into this and would hope some resolution in the form of a recall would occur before personal injury or cost is incurred by me or others.

- Annandale, VA, USA

problem #132

Dec 182003

Durango 4WD 8-cyl

  • Automatic transmission
  • 62,000 miles
2000 Dodge Durango. Upper right ball joint on upper control arm failed prematurely.

- Madison, IN, USA

problem #131

Dec 012003

Durango 4WD

  • Automatic transmission
  • miles
2000 Dodge Durango R and L upper ball joints (NHTSA action number EA03023). My local Dodge dealer, karmart usa told me on December 1, I need new upper ball joints. I had taken my car in to have door locks fixed. I did not ask them to look at my ball joints. This is an expensive repair, they estimate $358 for the repair. You are investigating failure of upper ball joints. Why don't you require Dodge to recall and repair them" there is obviously a problem or they would not have looked at mine when I have not been having any symptoms. Now, the dealership has notified me by mail that I need to have the loose R and L upper ball joints repaired. I am afraid to drive this car. Are my front wheels going to fall off? do I have to have fatalities to get attention to this matter" my car is parked until I hear from you.

- Lopez Island, WA, USA

problem #130

Dec 082003

(reported on)

Durango

  • 39,000 miles
While vehicle was up on the lift being serviced right upper ball joint broke. When the ball joint broke, it caused the passenger's side rear tire to hang off the vehicle. EA03-023

- Jefferson City, TN, USA

problem #129

Dec 052003

(reported on)

Durango

  • Automatic transmission
  • 45,000 miles
During a scheduled maintenance appointment dealer found that the upper ball joints prematurely wore out, and replaced them. Consumer sent the failed parts to a government Agency for review.

- Holbrook, NY, USA

problem #128

Jan 062004

(reported on)

Durango 8-cyl

  • Automatic transmission
  • 53,000 miles
Upper ball joints failed at 53,000 miles. Sometime after thanksgiving the consumer was feeling something different when driving the truck. The consumer thought it was the steering. The vehicle was taken to the dealer on Dec 1, 2003 and the consumer was told that all four of the upper and lower ball joints were out, and that they should be replaced immediately at a cost of $800. Instead the consumer went somewhere else to have repairs. It took a little longer for the car to be repaired because the parts weren't available. The total cost for repairs were $542.82.

- Louisville, KY, USA

problem #127

Dec 052003

(reported on)

Durango

  • Automatic transmission
  • 55,000 miles
The upper ball joints and one lower ball joint wore out, and damaged the front tires. An independent mechanic replaced the ball joints.

- Willis, MI, USA

problem #126

Jul 012002

Durango 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles
Upper ball joint failure at very low mileage. Looks like they are bad again at 80,000.

- Reynoldsburg, OH, USA

problem #125

Dec 042003

(reported on)

Durango

  • Automatic transmission
  • 26,000 miles
While driving, the consumer can hear a popping noise in the front right portion of the vehicle. The consumer is a mechanic and has determined that problem is the upper ball joints. The vehicle was taken to the dealer which found no problem.

- Norfolk, VA, USA

problem #124

Dec 242003

Durango

  • 40,000 miles
Consumer stated both front upper ball joints were making noise while driving at any speed". vehicle was taken to dealer on three occasions, but no parts were available.

- Louisville, KY, USA

problem #123

Dec 022003

Durango

  • Automatic transmission
  • 60,000 miles
Left side wheel vibrated, and shook inside of the wheel well while traveling on the highway. Consumer took vehicle to independent shop. Mechanic replaced both upper ball joints at owner expense of $800.

- Roseville, MI, USA

Read the next 20 complaints »