While state inspection was being conducted technician noticed that a one of the wheels was wobbly. Then, technician determined that ball joints needed replacement.

- Windsor, ME, USA

While driving at different speeds consumer heard a noise coming from the front. Dealership serviced the vehicle, and informed the consumer that the upper ball joint needed replacement.

- Toledo, OH, USA

Consume rcomplained about ta ball joint problem. While driving at 25 mph right front wheel assembly detached, and rolled away into a river.

- Baltimore, MD, USA

While traveling over potholes or rough pavement consumer heard front end noise. The consumer had vehicle serviced, and was informed that two upper and one lower ball joint needed replacement.

- Liberty, NE, USA

I purchased a used 2000 Dodge Durango in may of 2003. I noticed that the front of my car felt funny. We took my car to the dealer where we had purchased the vehicle, kerry Chrysler/Jeep, they had to replace the upper ball joint on the front suspension. This cost around $1,500 +/-. I have called Dodge two times to check on the investigation and the only answer that I receive is that the investigation is ongoing and they are not sure when it will be complete. This is very disappointing to me, because I have 4 children that I drive in this car, and what would have happened if I had been driving along and the tires came off? we really did not have the money laying around to use for this but we found it because we wanted to make sure that our children were safe. I am very frustrated with this because Dodge has known about this, and so far has done nothing to correct it.

- Goshen, OH, USA

Dealership refused to perform a front end alignment because the upper and lower ball joints were bad.

- Republic, OH, USA

Driver heard a squeaking noise coming from the front end of the vehicle. Upon inspection of vehicle mechanic determined that front upper and lower ball joints needed to be replaced.

- Bellingham, MA, USA

When driving at an unetermined speed consumer heard a knocking noise coming from the front of the vehicle. Consumer took the vehicle to the dealership for inspection, and mechanic determined that right upper ball joints failed.

- Pinole, CA, USA

Driver heard noise coming from the front passenger side. Dealer suggested that ball joints need to be replaced.

- Garysburg, NC, USA

While turning vehicle lost power steering. Consumer was informed that the problem pertained to the front ball joints failure.

- Hampton, VA, USA

While consumer was traveling 60-65 mph wheel shook violently. Consumer was close to the right side of the road, and when he came upon an exit he took it and pulled to the side. When he got out and looked at wheel it had turned toe-in. Consumer immediately called dealer, and had the vehicle towed. Vehicle was repaired at cost of $2100. There was no mention of a recall or investigation. Dealer replaced the wheel bearings, tie rods, steering column, and the steering rack. All those parts had to be replaced because of ball joint failure, and the wheel coming almost off vehicle.

- Reading, MA, USA

Upper balljoints are bad

- Rochester, NY, USA

I have a 2000 Dodge Durango that we purchased from a certified Dodge dealer in November 2003. Right after we bought it we noticed a popping sound in the front end and had them check it out on at least two occasions. I just took my vehicle in for service for a front-end alignment and they tell me that both front ball joints are bad and must be replaced, and the job will cost $500. There is no way ball joints should go bad so quickly and the dealer should have recognized the problem when they sold it. We've only had the vehicle 15 months. There is an investiagation on this by Dodge and other agencies but there has yet to be a recall and this is a serious safety issue.

- Kansas City, MO, USA

Excessive inside front tire wear, and ball joint seperation. Ball joint seperated while driving. Nearly caused accident. No indication of pending failure. EA03-023

- Vienna, VA, USA

Original owner of 2000 Durango, have had the vehicle in for servicing on two separate occasions complaining of squeaking noise, neither time was the problem found or fixed, I have now learned to live with the noise as I go about my daily routine. Squeak not heard constantly but is heard more than periodically.

- Bay Shore, NY, USA

While driving consumer heard a knocking noise on the driver's side front end of the vehicle. Dealership replaced the upper and lower ball joints.

- Mattapan, MA, USA

I own a 2000 Dodge Durango 4 X 4 with approximately 52,000 miles. On November 20, 2003 I purchaced new tires. On November 21, 2003 I had an appointment to have the tires balanced and aligned, however this could not be done because of a faulty ball-joint on the left front side of the vehicle. This was quite alarming to myself as well as the tire dealership service manager, because my vehicle had only approximately 48,000 miles. A new ball joint was ordered and replaced several days later. Now that I have been hearing news reports related to this issue, I feel it necessary to bring my experience to your attention. My concern at this point is...what must I do to prevent a similar catastrophic failure from occuring to my vehicle?

- Martinsville, VA, USA

I drive a 2000 Dodge Durango and have had many problems since I have owned it. Brkaes, transmisson and upper ball joints, which they do not wish to fix and it is very serious problem. I have contacted my dealership and have had know luck on them fixing it. They told me there is no recall on the( ball joints ) but they know it has been a problem for sometime. You pay big dollars for a vehicle and expect safety but its all about the money not the consumers safety or not. Nor is it about the cost we have to pay out for defects and not normal wear. I hope for myself and many others you look closely into this matter and force the manufacture to recall these defects. Thank you from a very concerned consumer.

- Xenia, OH, USA

My 2000 Dodge Durango has bad ball joints. I was told they are not bad enough. However, now I am seeing reports of Durangos crashing because wheels are coming off. How do I know it is safe to drive my Durango" do I have to wreck to get my vehicle fixed properly" there is also noise and now I am concerned about my safety and my family's safety.

- Aliquippa, PA, USA

While having the vehicle serviced the mechanic determined that the upper and lower ball joints needed to be replaced.

- Portland, OR, USA