10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 35,386 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Transmission on 2000 Dodge Durango would not shift from 1 to 2. took to shop and second gear is completely gone. Transmission faiure at 50000 miles.
- San Antonio, TX, USA
Transmission failure at 57,000 miles.
- Old Hickory, TN, USA
Power train: Automatic transmission failure.
- Miami, FL, USA
A moaning noise from my transmission while it is in reverse.
- Delhi, CA, USA
Faulty transmission on the 3rd transmission in the first 75K. The first gear went out on all three within 20K miles of install.
- Cumming, GA, USA
Transmission has failed two weeks after purchase date. The vehicles transmission went in reverse while the gear was in drive. The vehicle was towed to the dealer. The dealer refused to repair the vehicle free of charge because of the vehicles mileage, 37828. The consumer was under the assumption that the warranty was valid. The warranty was effective from 2002 (3 years/36K miles). The vehicle experienced multiple electrical problem. The indicator lights stopped working, hazard lights stopped working, the right rear passenger door lock failed and the left passenger window motor failed. The vehicle also experienced steering problems.
- Lithonia, GA, USA
While driving at an undetermined speed engine light came on and smoke started coming from underneath the vehicle. This resulted in vehicle bursting into flames. Prior to this occurrence dealership replaced transmission sensor 3 times. Cause of the fire was undetermined.
- Clementon, NJ, USA
Transmission has irregular shifts between gears. It seems to fluctuate between 1st and 2nd gear, or like it can't pick which gear it wants to be in. Transmission clunks between drive and reverse. Larson Dodge in puyallup told me it was normal and that I should pay for a transmission fluid change even though it was still under factory warranty. Said it needs synthetic tranny fluid. Only 30K miles on it.
- Sumner, WA, USA
Rear end makes a whining sound and can be put into drive without pressing brake.
- Bowling Green, FL, USA
Had to replace the transmission at 41,000 miles on our 2000 Dodge Durango. Around 30,000 miles the SUV's RPM's would fluctuate and stall at stops. It would do it spuratically, yet basically daily. The place where we had it serviced said they would have to duplicate the problem before they could fix it. Since this didn't happen all of the time the service department could not duplicate it. On one occassion the SUV stalled and we immediately drove it to the service department they did tell us there was a service bulletin issued about the computer needing reprogrammed because of high RPM's while idling. So they reprogrammed the computer. That lasted for a couple of days and we were calling the service department again. This time they said they could reprogram the computer again but would have to charge us $60 do it. Feeling that we should not have to pay for this we did not have it done. It was shortly after that my husband was driving the Durango and it quit working the transmission light came on and the engine light. The vehicle was towed to the service department and we were notified that the transmission was bad and they had tried to rebuild it but that did not work so they were putting a brand new transmission in the 2000 Durango with 41,000 miles. Luckily we had purchased an extended warrentee and only had to pay $50 to replace the transmission. We had contacted damlier Chrysler and told them about the situation and I am very disappointed in their company they acted as if they did not care. We have had numerous other problems with this vehicle, drivers side shoulder seatbelt bolt just fell out, we had the rear A/C motor replaced, the A/C unit itself does not get cold which the service department still has not been able to fix it, the vehicle shifts into gear hard sometimes you have to floor it to get the vehicle to go into reverse, and there are other things. If we had done our research before purchasing this vehicle we would not have bought it.
- Marion, OH, USA
Consumer's 3 years old son engaged the vehicle from park to drive and damaged the front of the vehicle. Consumer inquired as to how it was possible for the child to engage the shifter with ut compressing the brake pedal. Dealer not notified yet.
- Montgomery, AL, USA
While driving the automatic transmission didn't shift properly due to a defective output sensor. The dealer has been notified.
- Tallahassee, FL, USA
Transmission went out of over drive while driving down the freeway, would not go back into over drive, "check engine" light came on 5 different times, dealer first told me I may not have replaced gas cap properly after filling with gas, dealer worked on Durango each time under warranty, dealer finally changed transmission fluid and seals and re-booted or re-programmed computer and check engine light is finally off. I lost 3 days on an out of town trip (central Oregon)waiting for a dealer to open on Monday to check it, he told me to continue on trip, he could find nothing wrong. (to get me far from his dealership?) I lost about two weeks usage out of the Durango and have lost any faith in the car being reliable as it has several problems.
- Vacaville, CA, USA
Durango fails to up shift at redline from first gear to second, when gear selector is in drive. Engine hits rev limiter repeatedly. Took to Suburban Chrysler (saint paul), where I was told this is normal operation. I agree the engine should have a rev limiter if the transmission doesn't shift (my complaint). Not only did Suburban Chrysler (saint paul) waste a whole day of having my Durango, they used a half a tank a gas and put over a hundred miles on it just to tell me "there is no problem." Every car I have ever owned had automatic transmission (and I have worked on a few myself), and have never failed to shift at redline (those cars had 100 times the mileage, that my Durango has). When I picked up my Durango not only was I pissed they used it all day and couldn't find anything wrong with it, they didn't even shut the hood all the way when they were done. I had to pull over on the freeway to close the hood properly (it was bouncing on the safety catch). I complained to Chrysler who told me to visit another dealer. This is certainly 5 out of 10 star service.
- Saint Paul, MN, USA
Occasionally transmission will not engage when attempting to accelerate from a stop. Transmission is in drive but acts as if in park or neutral. This has happened several times when attempting to pull away after stopping for a traffic light.
- Sunnyvale, CA, USA
Transmission failed causing vehicle not to accelerate...
- Lansdowne, VA, USA
Auto transmission does not engage when in drive, acts like in neutral or park. Oil changes and transmission fluid has been serviced. Dealer wants over $3000 for a rebuilt transmission. This is a safty issuse Dodge needs to look into.
- Leesburg, VA, USA
The battery was replaced by the dealer on three different occasions, the transmission was replaced last year, and there was a problem with the door lock system.
- River Ridge, LA, USA
Transmission needing complete overhaul at 55,000 miles
- Warner Robind, GA, USA
- Spokane, WA, USA