10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
106,676 miles

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« Read the previous 20 complaints

problem #7

Nov 202008

Durango

  • 113,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle would become stuck in the park position for approximately 2-3 minutes. The dealer could not assist because the VIN was not included in NHTSA campaign id number 07V555000 (power train:automatic transmission:lever and linkage:column shift). The failure and current mileages were 113,000.

- Maumelle, AR, USA

problem #6

Jul 252008

Durango

  • 119,800 miles
I purchase the vehicle new in Jan 2003. I first experienced the problem a few months later but it was very occasional and consequently couldn't be identified by the dealer. What happened was that (usually at highway speed), the engine would very briefly shut off and then resume normally. The best way I could describe it would be a slight 'stagger'. over the years the problem has become more and more frequent and now occurs at all speeds in all driving conditions regardless of load, temperature, weather, etc. It now occurs at least daily and sometimes several times in less than one minute. Often the engine will die completely and needs to be restarted using the key. Today, the engine died (completely) as I was pulling out of a parking spot and attempting to merge with oncoming traffic. It died (completely) again as I was going about 25 mph on city streets under light load. It died again (completely) as I was pulling into the parking lot of a business. During my commute to work it 'staggered' at highway speed at three separate times at highway speed while under moderate load. Suffice to say this is quite dangerous as the power steering and power brakes become significantly more difficult to use following loss of power.

- Galt, CA, USA

problem #5

Oct 012004

Durango 4WD 8-cyl

  • Automatic transmission
  • 39,000 miles
1-electrical system on overhead digital compass system became very hot. This electrical component system did not work for a period of a few days. It has intermittently worked now. 2-when you turn the steering wheel there is a horrible noise coming from one of the rear wheels. It makes a "woo-woo" sound every time the vehicle is turned, primarily turning right. A "honest" mechanic, who is a friend, told me that Dodge (Chrysler) was infamous for this type of wheel problem. 3-the transmission seems to have a hard time shifting, which involves the above wheel problem. 4-the air conditioning system does not cool and the vehicle is only 4 years old. 5-the leather covered dash is peeling up and began last summer, when the vehicle was only 3 years old. Contacted Chrysler/Dodge hq and dealership and both have refused to repair problem.

- Frisco, TX, USA

problem #4

Jun 052002

Durango 8-cyl

  • Automatic transmission
  • 62,000 miles
While travelling down I94 at highway speed my 2002 dodg Durango engine seized forcing us to coast to the side of the highway. The dealership said that this was caused due to lack of maintainance ie. Oil changes which is not the case as I did the maintained oil changes. In doing research I have found that this vehicle is prone to oil sludge. Nothing has been done as of right now to rectify the situation.

- St. Clair Shores, MI, USA

problem #3

Jul 212004

Durango 4WD

  • 38,214 miles
Vehicle's drive shaft fell off while driving. While driving the consumer noticed black smoke coming from the tailpipe. A few seconds later the driveshaft fell from underneath the vehicle. The consumer was able to manuever the truck onto the side of the road. The vehicle was towed to the dealer. Three weeks later an inspector was sent to the dealer to check on the vehicle. At that time the consuemr was told that they could not provide any financial assistance.

- Brooklyn, NY, USA

problem #2

Mar 152002

Durango

  • Automatic transmission
  • 24 miles
Here is a list that I have sent to Dodge Chrysler customer service and 2 dealerships 1. intermittent or delayed engagement at vehicle start up operation or engagement at 26-56 mph 2. intermittent acceleration and shudder during torque converter. Operation or engagement at 26-56 mph 3. intermittent poor shifting quality".. idle shake, sag or hesitation. Will not always ?downshift" while driving 26-54 mph. 4. intermittent buzz and or clicking in reverse. (warm or cold) 5. intermittent surging while driving 26-54 mph. (warm or cold) 6. intermittent hesitation "idle shake" sag when stepping on accelerator/gas pedal. 7. intermittent harsh engagement of transition (warm or cold) 8. intermittent noisy 3-4 upshifts. (warm or cold) 9. intermittent delayed down shifts (almost like dropping it in 1st while going 35 mph) 10. Intermittent delayed up shifts. (transmission feels like its slipping) 11. Unexpected acceleration (warm or cold) 12. Loud popping noise while turning.. (warm or cold) 13. Transmission fails to hold in park/ park gear fails to hold!

- Jacksonville, FL, USA

problem #1

Jan 052002

Durango 4WD 8-cyl

  • Automatic transmission
  • 7 miles
Purchased Durango new Jan 2002 in Kentucky. Within 6 months Dodge recalled it to replace whole back axle assembly (Dodge stated it was too small for Durango). Since owning, when putting into reverse the transmission hesitates, and the vehicle barely moves (dealer stated could not find any problem). In Alaska the check engine light comes on when going from warm garage into cold outdoors, stays on for a week (dealer could not find anything wrong). Loud pounding noise when traveling above 40 mph with back windows down. Durango has less than 20,000 miles and back seat shows considerable wear where seat belt latch contacts seat (poor design/placement of latch).

- Fairbanks, AK, USA