really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
111,755 miles

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« Read the previous 20 complaints

problem #20

Feb 102013


  • 90,533 miles
Vehicle started to run a little rough. Wife was at a stop light accelerated upon green and heard a loud noise and a jerk. She nursed it home about a mile or so. Pulled into the driveway and shut it off and oil was everywhere. I looked around and discovered a hole in the engine block behind the passenger side tire about the size of my fist. Have had the Durango since it was brand new. Its always ran great. We love our Durango. Very upset that this happened. We do not have much money to spare at months end, but we needed a car so we were forced to go buy another. Would like to maybe get the Durango fixed. But that might take a little while to get the money now. Be nice if Chrysler could send me a new engine or something. I have owned a total of 5 Chrysler brand vehicles.

- Levittown, PA, USA

problem #19

Jan 122013

Durango 8-cyl

  • 125,000 miles
Similar to all other complaints I read. Was driving the vehicle during rain, engine started ticking. Stopped and had it towed to mechanic. Bent rod and busted piston.

- O'fallon, MO, USA

problem #18

Jan 252012


  • 175,000 miles
My truck goes in and out of 4WD on its own. Truck can be on, off, driving, parked, it doesn't matter. Apparently a lot of others are having this issue as well.

- Mesick, MI, USA

problem #17

Nov 262012

Durango 4WD 8-cyl

  • 97,150 miles
2004 Dodge Durango limited 5.7L hemi 4X4 my vehicle was already running for approx 3-5 minutes, warming up, after I had finished working a full 12-hour night shift. Time is 0640 hrs, outside temp is approx 30 degrees. Vehicle running normal, no alarms, no warning indicators. I was pulling out of driveway of my employment onto the roadway and accelerating on a completely straight roadway. As vehicle was passing 20-25mph and with no fore-warning, heard loud 'bang' from the engine compartment and vehicle started shaking. Vehicle's reaction was immediate. Violent vibrations, tappings and metal to metal sounds, I immediately shut down the engine and drifted off to side of road. My vehicle has never been pushed or worked hard. Never hauled heavy loads or trailored. Body is in very good condition and vehicle maintenance has always been performed on regular basis (approx 1000 miles into current oil change). At first I thought I had thrown the serpentine belt, but within seconds I knew it was much worse, shutting off the engine. Two checks of the oil level, assured me that there was in fact oil in the engine. There were no external leaks found and there did not appear to be any oil/coolant mixing. After towing the vehicle, to my mechanic, they have since reported what they believe to be as a "catastrophic loss of the engine". I have reported this failure to Chrysler Corp. And they have opened a case number for me, but they have not made any commitment, if they will cover the failure. After some of my own investigating, I have discovered there are numerous complaints, of the exact same nature as my failure, with this identical make/model year and 5.7L hemi engine, with many failures occurring in the 80-120K mile range (my mileage 97K). Very angry and upset about this failure, but thankful I was able to safely pull over without any further incident and injury.

- Limerick, PA, USA

problem #16

Jun 152008


  • 38,000 miles
The contact owns a 2004 Dodge Durango. The contact stated that the vehicle was taken for an emissions test but did not pass. The vehicle was then taken to the dealer for diagnostic testing. The technician advised the contact that the PCM would have to be replaced. The vehicle was repaired and was taken back for emission testing twice but did not pass either time. The vehicle was taken back to the dealer where the PCM was replaced two additional times. The vehicle was not further repaired and the failure persisted. The approximate failure mileage was 38,000.

- Chicago, IL, USA

problem #15

Sep 092012

Durango 8-cyl

  • 105,000 miles
Auto drove properly previous day, started the engine at 6pm and it sounded like rocks in the engine. A puddle of oil was visible underneath the parked SUV. Car has been properly cared for, no warning lights on the dashboard ie: Oil, engine light - just loud clanking and not drivable. Edmunds and other auto information complaints are exactly like ours. This issue has been fixed in the 05 models but not in the 04. It rained a little earlier in the day and this video shows what is transpiring in the 04 models: Hydrolock= broken rods www.youtube.com/watch?V=I_thrvtmlx4 Chrysler needs to answer the hundreds of complaints that are documented. We cannot afford a new family car. Thank you for your time and I hope that you help us find a solution and hold them accountable.

- Homer City, PA, USA

problem #14

Jan 212012

Durango 8-cyl

  • 151,960 miles
I've owned my 2004 Dodge Durango 5.7 hemi since 2005. With only 151,960 miles - taking excellent care and pride in it, the #7 rod has been bent. Water has somehow gotten into my motor causing all kinds of issues. Within the past year, it has had issues running hot, running poorly when it rains and rough idle on occasion. After sitting for 24 hours, I went out to crank it and it jumped (I thought a small animal had crawled into my motor) and it shut off. I then re-cranked it and it sounds like a sewing machine. I had to have it towed and am now looking at $4000 for another motor. I've have researched the internet and am totally blown away at the others having the issues with the same exact make and model of vehicle. This is something Chrysler should make right. I am a single mother and live week to week, I can not afford to do this, but I have to. Working full time, caring for a 10 year old and now applying for a part-time job is what this extra expense is causing me to do. I think someone should do something - if I win the lottery, you best believe I will. Chrysler do the right thing....this is happening too much and is a defect - no doubt. Toyota did a recall - maybe if I'm ever to buy another vehicle, atleast they would make it right. *kicks soapbox*.

- Lyman, SC, USA

problem #13

Mar 172011

Durango 8-cyl

  • 138,000 miles
1. engine light remains lit: Service can see no reason from computer diagnosis. 1A. engine idles rough for several minutes after a rain storm. 2. engine won't start unless gas pedal fully depressed: Then stalls unless idle remains at least 1500 rpms. 3. took to service shop: Diagnosis is cylinder # 7 has no compression and computer shows 8 system faults relating to failure of cylinder # 7. research from internet forums shows this is a common problem and the only solution is to replace the engine at a cost between $4000 and $5000. No guarantees replacement engine will not have same problem.

- Columbus, GA, USA

problem #12

Feb 282011


  • miles
I own a 2004 Dodge Durango and let me tell you the problems I have had with it!! the radiator, throttle position sensor and brakes. The biggest problem is when it rains. The truck just shuts off, no matter where you are when this happens. You could be on the highway going 65mph and it just shuts down. I thank god that I haven't gotten in to an accident yet. It is so dangerous to drive it like that not knowing if when you re out and its starts to rain I head for home because I am so worried. I don't even let me teenage daughter borrow it in cause she is out and god forbid it starts to rain. When it shuts down there are no brakes no nothing. Someone has to do something about this. There are so many complaints and no recalls on this part. That is insane!!!! someone somewhere is going to get killed!!! Dodge - you have to do something!!!!! I will never buy another Dodge again!!!

- Sandy Hook, CT, USA

problem #11

Feb 062011


  • 55,000 miles
I have a 2004 Dodge Durango hemi 5.7 with 62K miles. I maintained the car well. I have two major problems: 1) while driving on the highway the checking engine light and the lighting rod light comes on and the car jumps out of overdrive and remains in 3rd or 4th gear. My temporary fix would be to pull over, turn off the car wait 3 seconds then restart. The check engine light stays on but the lighting bolt goes off and the car is able to shift back into high gear. 2) recently the while driving the oil light comes and the car stalls leading me to stare the car off the road without any power. This is extremely dangerous!! I have no fix to date.

- Queens, NY, USA

problem #10

Oct 202009


  • 154,000 miles
I have a 2004 Dodge Durango slt in which the engine stalls and the vehicle cuts off. This normally occurs when braking, deceleration, traffic lights, low speeds. Also the passenger seat airbag is not working according to the visual lighted display in that area. I recently purchased this vehicle this year.

- Raleigh, NC, USA

problem #9

Jul 282009


  • 118 miles
2004 Dodge Durango limited hemi engine. For no reason driving down road the SUV will stop running at any speed, you lose all power steering and brakes, and are just coasting. Happened 4 times in 3 months, "no one at Dodge knows why" even though every site on the internet, shows this to be a problem on all the 2004's with no answers from Dodge. Then after 4th time went to restart engine and engine blew, a connecting rod snapped in half, which is obviously a forgery/metaligy issue. Everyone one who has looked at this says so and is a common problem in all the 2004's. this was a $49,000 SUV, and this is terrible, Dodge just says $9,000. No comment. I'm sure people have died from the first issue, loss of power, without steering or brakes, but does the engine freezing like that, instantly, cause the weak connecting rod to snap. If someone there is doing there job, this should be recalled asap. I'm sure people are dieing over this and Dodge does not care, will not fix, and will not even comment on. I have been trying since July. Please help is there any way to see the other complaints that have been filed about this. I have talked to 14 other people with the same hemi engine, same year with the same exact problem, but had to find them myself searching the internet. It's an obvious problem, that's been proven, repeatedly, what can we do to change fix/this. Thank you, tom

- Brunswick, OH, USA

problem #8

Aug 142009


  • 114,240 miles
The problems with the vehicle started with a battery issue, my wife went to get in the SUV and all of the lights came on as normal, when she put the key into the ignition to start it everything shut off and the dash panel lights started flickering. We had the vehicle towed to Dodge dealership and they told us that the battery was dead and we had it replaced. Two days after picking the vehicle up my wife went to make a legal U-turn and the vehicle shut off, in the process of the U-turn she pulled into the gas station and re-started the vehicle since then it has happened three other times, most recently she made a right at a stop sign onto a busy intersection, and almost got rear ended at 60mph because her vehicle cut off in the middle of a turn. Luckily the driver behind her was able to swerve into the next lane to avoid hitting her.

- Virginia Beach , VA, USA

problem #7

Feb 032009


  • 78,000 miles
Have no clue as to why or what actually causes this failure, but the gear shift will all of a sudden and unexpectedly lock up when taking the running vehicle out of park. This has occurred a various times through out the past year, not showing any real reason or consistency with weather, or other elements playing as a factor for this to occur. One would go to pull the gear shift down and it just was as if it was jammed or locked, during these past times of occurring tried turning the car off and back on, or just releasing the brake and pressing back it (sometimes several times) and it would all of sudden move and allow it to go into gear, until the other day this happened and upon entering the running vehicle and going to place it into gear the gear shifting cable broke. The vehicle is being taken to the garage to have the cable replaced.

- Oneida, IL, USA

problem #6

Sep 182008


  • 60,000 miles
2004 Dodge Durango 5.7 hemi engine limited 4X4 engine stalls when I slow down to stop or make a turn, loss or power steering and brakes. It is only a matter of time before someone gets into a serious accident. This problem is well documented on the internet. Recall needed.

- South Amboy, NJ, USA

problem #5

Sep 032008


  • 52,000 miles
The contact owns a 2004 Dodge Durango. Once the vehicle is started, the contact is unable to depress the brake pedal. The vehicle jumps into gear and moves forward without warning. There are no recalls for this failure. The dealer stated that the repairs would be the contact's responsibility. The failure mileage was 52,000.

- Crestline, CA, USA

problem #4

Jan 012008


  • 5,000 miles
The contact owns a 2004 Dodge Durango. While driving 10 mph, the gear shift sticks while approaching a stop. The failure makes it difficult to stop the vehicle. The failure has occurred four times within a six month period. The first time the vehicle was taken to the dealer, they stated that the braking system failed. A new master cylinder was installed, which temporarily repaired the failure; however, the failure recurred six weeks later. She took the vehicle back to the dealer, but they could not duplicate the failure. The contact currently has an appointment with the dealer to further inspect the vehicle. The VIN and recall number were unknown. The failure mileage was 5,000 and current mileage was 32,000.

- Holliday, TX, USA

problem #3

Feb 172005


  • miles
Parked in the driveway which is on a slight upward incline with car running, unloading groceries while kids were watching a video. After 15 minutes I reached in through the passenger side to turn off the ignition and the car released out of park, rolling down the driveway, hit a tree and mailbox. Vehicle was 'clicking' the entire way down the driveway.

- Greenfield, IA, USA

problem #2

Oct 162004


  • miles
Driving 2004 Dodge Durango accelerator got stuck to floor. Preening the brake, vehicle caught on fire. The incident was due a manufacturer's defect per fire inspection. Other problems were; the electric remote was inoperative, there was a delay in the shift when the A/C was on and there was a lot of water coming from the A/C.

- New York, NY, USA

problem #1

May 302004


  • miles
The vehicle's radio stopped working. When the consumer tried to change lanes, he noticed a delayed reaction from the time he pressed the accelerator to the response of the vehicle. On another occasion, the check engine light illuminated and the transmission down shifted for a few seconds. The consumer took the vehicle to the dealer and explained all the problems he had experienced and after a diagnostics test was done, the dealer stated the computer displayed a code and they did not know what it was so they erased it. One month later, the consumer experienced the same problem with the radio and when he attempted to place the vehicle in park, the gear shifter did not go into the park position it stayed in the reverse position. The vehicle went back to the dealer and it was discovered that 2 bolts and a bracket were missing from the transmission shifter. The consumer stated the cruise control did not and a new problem had surfaced. There was a warning light on the dashboard that read pass air bag off.

- Miami, FL, USA