really awful
Crashes / Fires:
2 / 28
Injuries / Deaths:
1 / 0
Average Mileage:
61,338 miles

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« Read the previous 20 complaints

problem #12

Jun 262003

Durango 8-cyl

  • Automatic transmission
  • 100 miles
1. year: 2004, model/type: Dodge/Durango (two wheel drive, hemi, V8) purchased date/location: Jun 2003/augusta Dodge dealer, augusta, ga. 30907 2. defeated electronic and/or wiring causing a high safety risk while driving or to drive. Issue: Vehicle defeated electronic/wiring causes the remote keyless entry (key), the over head console (compass, temperature, MINItrip computer), and the heater/ac to becomes inoperative. The defeated systems, which first occurred three weeks after the purchase date and random afterwards until now, are as follow: While driving with heater/ac unit on or off, all three areas identified in the issue above becomes inoperative or shuts off. Then suddenly, the vehicle (heater/ac) blower unit starts blowing, on high, hot air (20 minutes duration until now). Vehicle have to be manually open by key and alarm turn off by turning the ignition (which will start the default blower to blow high hot air). Note: Vehicle was taken to the augusta Dodge service department twice with the first visit four months after the purchase date and again to the lipsence Dodge, woodbridge, va in June 2005, (703) 494-1900/492-3619 (pocs: Mr. Pete, service manager), however, the problem/defeat couldn't be identify because of the random occurrence. As of 20 July 2005, I returned my vehicle back to lipsence Dodge because the defeated problem is continuos and now causing a high safety risk for myself and others. 3. I reported this problem (three times) to the Dodge/chylser customer assistance at 1800-992-1997 (ref# 1372540) and never received any call after being told. I'm not getting any assistance but reminded that my warranty had ran out and it's on me. I request this safety issue/vehicle defeat be investigated. I hope no one else is experiencing this after getting a loan to purchase a vehicle for $41,000 and owe around $31,0000 and be ditched by the product maker (Dodge/chysler). Jerome w. lacy sr.

- Woodbridge, VA, USA

problem #11

Jun 012003

Durango 8-cyl

  • Automatic transmission
  • miles
The contact owned a 2004 Dodge Durango. Air conditioner as well as the remote control switch. Malfunctioned. The system blew out steaming hot air because of a short circuit. It was so hot in the vehicle that consumer was unable to drive for a long period of time in hot weather. Dealer could not find out what was the cause of the problem.. when this occurred the remote key did not work. Also, all the electronic features in the vehicle stopped working. This interfered with the navigational system. Consumer reported this to the manufacturer, and they have not contacted him.

- Woodbrige, VA, USA

problem #10

Oct 022004

Durango 4WD 8-cyl

  • Automatic transmission
  • 10,000 miles
Vehicle has random shut off while driving at all speeds. The dealer checked the vehicle multiple times. They claimed the computer could not find the cause of the problem.. this started happening about 2 months after it was purchased. Around Oct 1, 2004.

- Culpeper, VA, USA

problem #9

Aug 052004

Durango 8-cyl

  • Automatic transmission
  • 1,500 miles
My 2004 Dodge Durango [xxx] has had an intermittent electrical distribution failure. First incident occurred 4 months after purchase. It is now 14 months since purchase, the vehicle has been in for repairs 7 times, and the cause of casualty remains undetermined. This is largely in part due to daimler Chrysler's inattention to maintenance procedures. They attempt to repair the symptom rather than the cause. The electrical distribution shortcoming intermittently impacts the A/C, radio, console lights, and today... the airbags. Pending the turn of the ignition key determines which system is impacted. One only needs to turn off the car and restart it to move the "gremlin" to a different system. Also, the mechanic at greenbrier Dodge claimed this to be a new electrical system that operates off of buses. More importantly, he claimed that daimler Chrysler has seen occurrences similar to that of my own before. This is a fire hazard waiting to happen. Or, if in a crash, will my air bag work? could I be driving down the highway and my console lights go out, hiding the status of my engine (I.e., oil low, etc)? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Chesapeake, VA, USA

problem #8

Jun 212005

Durango 8-cyl

  • Automatic transmission
  • miles
When the ambient temperature is above 105 deg F, the air conditioner blows out hot air. I have had the 31 Mar 05 tsb fix put in place, but the ac still does not work correctly.

- Phoenix, AZ, USA

problem #7

May 052005

Durango 8-cyl

  • Automatic transmission
  • miles
We lease a 2004 Dodge Durango. On numerous occasions our vehicle has stalled. It would do this at different speeds, and it didn't matter the road conditions or temp. We've had it back to derby Dodge in derby ct 3 times for this problem, but they have yet to identify why this keeps happening. My wife primarily uses this vehicle with our children. I am not satisfied with how Dodge has assessed the situation.

- Shelton, CT, USA

problem #6

Jan 192005

Durango 8-cyl

  • Automatic transmission
  • 8,956 miles
My vehicle has stalled while driving on 2 occasions. Steering and braking are seriously affected.

- Portland, OR, USA

problem #5

May 302004


  • miles
The vehicle's radio stopped working. When the consumer tried to change lanes, he noticed a delayed reaction from the time he pressed the accelerator to the response of the vehicle. On another occasion, the check engine light illuminated and the transmission down shifted for a few seconds. The consumer took the vehicle to the dealer and explained all the problems he had experienced and after a diagnostics test was done, the dealer stated the computer displayed a code and they did not know what it was so they erased it. One month later, the consumer experienced the same problem with the radio and when he attempted to place the vehicle in park, the gear shifter did not go into the park position it stayed in the reverse position. The vehicle went back to the dealer and it was discovered that 2 bolts and a bracket were missing from the transmission shifter. The consumer stated the cruise control did not and a new problem had surfaced. There was a warning light on the dashboard that read pass air bag off.

- Miami, FL, USA

problem #4

Aug 222004

Durango 8-cyl

  • Automatic transmission
  • miles
First the horn started going off all by its self and they said that happens every so often. It could be electrical they said and tried to fix it. I got my new Durango back and then it over heated. I was on I-95 when then it over heated. It was towed. They said it was the electrical problum with the horn and they couldnt get it to overheat. Mabey it was a glitch in the system. They said. Then it wouldnt crank, three times this happend. They had to tow it. Costing them a little money. Well accualy it cost Dodge well over $350 plus cost of trying to figure out whats wrong. And keeping a vehicle I pay $556 per mo. For. I know this may be a small problum to you but someone said something about a lemon law should be in afect. I just want my vehicile back because I still have to pay for this SUV. While there( trying to figure the electrical problum out ) im tierd of this please help!!!!!!!!!! I have two kids and this is the 2nd car ive purchased. The first one I bought I was saticfied with, but got to small for my new family. I love my SUV and paid $35,0000 and it wont even start. It drains the battery all by its self overnight.

- Waverly, GA, USA

problem #3

Aug 102004

Durango 8-cyl

  • Automatic transmission
  • 500 miles
I have the 04 Durango hemi with 4600 miles on it; the vehicle stalls on average twice a week on hills. The dealer can not pull off any codes from the computer and thus is not allowed by Dodge to replace parts unless bad. ThatS where the catch 22 comes in the dealer can't duplicate the problem and Dodge will not let them replace parts to solve the problem. It's been in to the shop 3 times now and I keep on getting the same response from the dealer which is "there is nothing they can do". it has even stalled at 55 mph while merging into traffic.

- Lafayette, CA, USA

problem #2

Jun 282004

Durango 8-cyl

  • Automatic transmission
  • 3,757 miles
On 6/28/2004, my ac stopped blowing cold air, the airbag light came on and stayed on, and my gear shift would not go into park. I took it to the dealership and they fixed the gear shift. The ac not working is a result of an apparent computer problem that requires a software update. The software update did not fix the problem. I have taken my Durango in for service 4+ times and the ac is still not fixed. It blows hot air at random. You cannot drive with the windows down because of the load noise. It hurts your ears and you have to immediately roll them up, same thing with the moon roof. The airbag light was repaired by replacing a module. The informed me that the computer was not communitcating with the airbag, resulting in the airbag light to come on. Does this mean that the airbag will not deploy on impact if the computer is not recognizing that it has an airbag.

- New Waverly, TX, USA

problem #1

Feb 042004

(reported on)


  • miles
Consumer stated that dealer was advised to halt sales of 2004 Dodge Durango by manufacturer due to fire issue. The consumer is concerned about a stop sale order which was issued by daimler Chrysler Corp for 2004 Dodge Durango's. it was determined by the manufacturer that a defect existed within an instrument cluster circuit board capacitor, which may overheat and catch on fire.

- Unknown, DC, USA