really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
55,448 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #6

May 092004

Durango 8-cyl

  • Automatic transmission
  • miles
This vehicle has no engine braking. Selecting "tow/haul" which takes it out of overdrive does not provide engine braking. Selecting "2" and "tow/haul" does not slow the vehicle on a downgrade. It is dangerous. I have asked the dealer about it and no response. I have contacted Chrysler and no response. It is the magnum V-8 with the trailer hauling package. I am afraid to haul a trailer as you would be on the brakes continuously. Nothing has changed in the year I have owned it.

- Mountain Center, CA, USA

problem #5

Jan 282005


  • Automatic transmission
  • 15,000 miles
When accelerating from a stop vehicle stalled. Dealership was notified, but did not resolve the problem.

- Redmond, OR, USA

problem #4

Feb 022005

Durango 8-cyl

  • Automatic transmission
  • 11,438 miles
Our Durango had experienced numerous problems, since we purchased it new in 5/04. The engine surged, it stalled, and it felt like the brakes did not grab in the rear. It also racked up more miles on the odometer, than it actually drove. On 12/16/04 we brought it in to the dealership for a recalled battery cable. The next day the engine caught on fire while driving. It was towed to the dealership, the transmission was replaced, and we picked it back up 12-28-04. On 1-16-05 we had a second fire in the engine while driving. This time it was in the shop until 2-1-05. The dealership overhauled the transmission, but did not replace it. On 2-2-05 again while driving, our Durango's engine caught on fire, this time the fire was so big, and so fast my husband barley had time to get our kid out before it exploded, and burned to the ground. It took the fire department over an hour to get the fire out. I had sent a certified letter to daimler Chrysler, asking them to buy the Durango back under the lemon law on 1-20-05. To this day there has been no response to that letter. My husband and children were almost killed!

- Dixon, CA, USA

problem #3

Sep 222004


  • Automatic transmission
  • 5,680 miles
The vehicle slipped out of park without warning. The consumer was able to gain control of the vehicle. An occupant of the vehicle was complaining about the seat belt not being latched properly. The consumer opened the door and reached in to buckle the child safety latch and 8 seconds later the vehicle started to roll backwards, trapping the consumer between the door and the garage bay divider.

- Portage, MI, USA

problem #2

Sep 082004

Durango 4WD 8-cyl

  • Automatic transmission
  • 1,800 miles
2004 Dodge Durango 4X4, automatic transmission, at slow speeds 10 mph acceleration has a lag until 2,000 RPM at which point the transmission engages and the vehicle lurches forward rapidly.

- Sebastopol, CA, USA

problem #1

May 172004

Durango 4WD

  • Automatic transmission
  • miles
When driving at an undetermined speed, the transmission light appeared on the dashboard. The consumer took the vehicle to the dealership for inspection, however, the mechanic could not duplicate the problem. After the fifth visit to the service dealer (desoto mall), the transmission light had not come back on. The shifting light had come on and the consumer had taken the vehicle to the service dealer (central Maine Dodge) and after three visits to them, they found melted wires and a bad sensor. The wires had holes in them. Chrysler would do nothing to help resolve this problem. A transmission sensor was placed in the vehicle. (the shift indicator stayed on intermittently along with all of the other lights & the transmission range sensor rationality wires were damaged and melted on the catalytic converter) also the engine had come on and the vehicle jumped forward.

- Unity, ME, USA