4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,711 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

problem #5

Jul 072021

Durango

  • miles
My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the TIPM needed replacing. After researching this issue, it is DIRECTLY correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the TIPM is not fixable at this point because Dodge doesn't have parts. So, the TIPM I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.

- Hailey, ID, USA

problem #4

Oct 242019

Durango

  • miles
I was driving my Durango and my driver side seat belt kept beeping then the air bag light came on then my check engine light came on and now I'm hearing a thump under the car all of this happened while my family was in the car on the highway I also tried driving up to 70 mph and the steering wheel had this heavy shake I was terrified can you help me fix my 2012 Dodge Durango.

- Irvington, NJ, USA

problem #3

Feb 032017

Durango

  • miles
Repeated electrical failures at start up. Sept 8 2014- electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. Result: One week in the shop and the steering control module was replaced. - Dec 23- left tail light burnt out and was replaced -Jan 15 2015- second electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. Result: One week in the shop and the steering control module was replaced. April 1 2015- third electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. The dealer kept the car for a week and claimed there was "nothing wrong" with the car. Then I called corporate and was sent over to the resolution team. They arranged for me to drop off the car for testing on April 14. I picked up the car on May 15- they claim there were no fixes were made and that they "couldn't replicate the problem". Feb 3 2017- fourth electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. The dealer said it was a blown fuse but they do not know what is causing this short to happen repeatedly.

- Valencia, CA, USA

problem #2

Sep 142016

Durango

  • 93,000 miles
Engine stalled and car shut off. Once from a stop while trying to accelerate and another time while trying to stop. In both instances an accident was nearly avoided. My wife on 9/13 was turning across traffic and the car died and she was almost T-boned. On 9/14 I almost rear ended a car as I was slowing to a stop and lost all power. Wipers will come on randomly on dry, sunny days (while parked or in motion). Car jerks forward intermittently when starting (using remote start or while in the car). Occasionally the car continues to turn over but never actually starts. I have taken this to the dealer 7-8 times and they've never heard of these problems. No error codes recorded. Never able to be reproduced when at the dealer. Contacted another Dodge dealer and they have never heard of these issues either. Took to an independent mechanic and he immediately recognized this as a potential tipm issue. The fuel relay recall was implemented in summer of 2015 which was supposed to resolve these issue. However, all of these problems continue to intermittently occur - with the stalling (and near accidents) just occurring for the first time this past week. Spoke with Dodge yesterday explaining the situation and both dealers didn't want to sell me a new tipm because they weren't sure it would fix the problem and reiterated that the fuel relay recall would fix these issues. When I stated that I am still having the issues they didn't have an answer but were willing to take my car in on trade. We currently have 93000 miles but this started shortly after we purchased the Durango; with well under 40000 miles. We were still under warranty when this started but no fault was ever found when at the dealer.

- Plainfield, IL, USA

problem #1

Aug 102015

Durango

  • 30,556 miles
08-10-15 I called the dealership where I bought my vehicle, cowboy Chrysler 409-385-3796 about the notice I received about two safety recalls R09 fuel pump relay and P36 sun visor wiring. I was told the dealership had gotten in 15 of the parts and used all 15 to repair vehicles. I was told I would be put on a list and called when more parts came in to the dealership. 08-21-15 I called the dealership again and was told they had gotten in 18 of the parts and I am third on the list to be called when more parts come in. Can you help me get the necessary repair parts delivered to this dealership?

- Vidor, TX, USA