10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
102,231 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Oct 032020

Durango

  • 122,923 miles
The contact owns a 2012 Dodge Durango. The contact stated while driving 50 mph, the check engine and battery warning light illuminated. The vehicle began to lose power. The contact was able to pull into a parking lot but was unable to restart the vehicle. The contact exited the vehicle and while inspecting under the hood noticed that the alternator had caught on fire. The contact called the fire and police department but the fire extinguished on its own before fire marshals arrived on scene. A police/fire department report was filed. The contact was informed that if she would have continued driving, the entire vehicle would have caught on flames. The vehicle was towed to local dealer ralph sellers Chrysler Dodge Jeep Ram (14215 airline hwy, gonzales, la 70737 (225) 529-9160) where it was diagnosed with needing the alternator replaced due to an internal shortage. The vehicle was repaired however, upon investigation the contact associated the failure with NHTSA campaign number: 17V435000 (electrical system). The VIN was not included in the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,923.

- Prairireville, LA, USA

problem #3

Dec 072017

Durango

  • 153,000 miles
The contact owns a 2012 Dodge Durango. While driving approximately 5 to 10 mph, the vehicle stalled without warning. The vehicle was towed to the dealer (mchugh Chrysler Dodge Jeep Ram Fiat, 3420 maple ave, zanesville, oh 43701) where it was diagnosed that the alternator failed. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 153,000.

- Hopewell, OH, USA

problem #2

Jul 152016

Durango

  • 58,000 miles
The contact owns a 2012 Dodge Durango. While driving 55 mph, the battery warning light illuminated and a whining sound was heard. In addition, while parked, an odor of burnt wires was noticed in the vehicle. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 58,000.

- Gratis, OH, USA

problem #1

Nov 012014

Durango

  • 75,000 miles
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 70 mph, the vehicle stalled without warning. The engine failed to restart and the vehicle was towed to the dealer where the alternator was replaced. The failure recurred the same day the repair was performed. An additional repair was performed and the dealer replaced the alternator connector. The VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part needed was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

- Fallbrook, CA, USA