Seatbelt for driver no longer retracts or locks when brake is applied. Doesn't retract back when vehicle is off and seatbelt is removed just flops. Back lift gate opens and then closes and suspends halfway will hit your head if you're standing under it. Interior overhead lights do not turn off while vehicle is in motion and running. Don't turn off for about 5-10 minutes after vehicle turned off and is locked.

- Visalia, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated that the front driver's side seat belt retractor malfunctioned and the seat belt failed to retract and secure the driver. The vehicle was taken to holzhauer motors located at 1200 S. 2nd St, Cherokee, ia 51012-2139, and diagnosed that the retractor assembly was defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

- Alta, IA, USA

I was driving down the street and 1 vehicle in front of me about 3 to 4 car lengths. The woman was going same speed, I looked to my right to assure a dog was not going to run into the strret, 2 seconds, an looked back at road and person in front had stopped, with no turn signal on and no oncoming traffic. I firmly applied brakes and tried to veer around the car but there was not sufficient space and hit the back of car so hard it tossed around items in the car breaking front windshield, knocking off my glasses. The force was so hard it thrust my body hard onto steering wheel and leg into dash. The airbags did not deploy for driver or passenger. The seat belt did not hold my body to the seat. I have a very serious contusion on left leg where putting weight on the leg is terrible pain. I have a fractured sturnum(chestbone) making breathing, walking, getting up or down, reaching for something extremely difficult and extremely painful. Your site by VIN number states there was a recall on airbags, I never received any notice of a recall on airbags or seatbelt. I phoned local dealership for history and they reported there has never been a recall on this make and model. I talked with insurace agent and an attorney and they had no information of recalls on this vehicle. Now I dont know what to believe, but I do know something is wrong as either the airbag or seat belt should have prevented me from being thrust forward so hard to fracture my sternum and cause serious injury to left knee. I would like an investigation as to why the airbag and seatbelt did not work properly. I dont believe this vehicle is safe. Please conduct the investigation.

- Des Moines, IA, USA

The seat belt component cracks causing it to push on the seat belt and therefore, not allowing the seat belt to retract. This happened almost a year ago, we haven't been using the seat. We just finally had it looked at and we're told that both of them in the 3rd row are cracked but the driver side is currently still working. I have photos but I can't upload it on this form. The picture with the crack on the side is the one not working. The one with the crack in the middle still works.

- Perrysburg, OH, USA

Rs I am told it will cost $954 ($300 labor - $654 in parts) to fix both seatbelts when I feel this is a safety issue and should be under some sort of warranty/recall

- Colby, KS, USA

When I purchased car 12/3/19 rear passenger side seat belt did not retract so child couldn't occupy seat, this was fixed immediately. Then 8 months later the right side passenger seat belt broke and wouldn't retract and now front drivers seat won't retract and the Dodge dealership says that it would cost $600 to fix and I said no its a safety issue and should be covered and vehicle was at 92000 miles ?? so as of now it is still not repaired and I contacted Dodge corporate office and they still won't repair ridiculous I told them last Dodge I will purchase, this is my 4th Dodge sadly probably my last

- Stony Point, NY, USA

Upon parking and removing the seatbelt, I noticed it would not retract. Upon further visual inspection, there is a crack on both sides of the part that holds the strap. Dealership states this is not covered under warranty. However, this seems like a huge safety concern if the part is faulty and there had been an accident. Please see picture.

- Santee, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated that the seat belts would not properly retract. The contact indicated that the failure was due to the B pillar plastic belt holder/post had cracking. The failure was present on both the driver and passenger side seats on the front and 3rd row. The cause of the crack was not determined. The local dealer chapman Dodge/Chrysler(3800 N. 89th St. Scottsdale AZ) was notified. The manufacturer was not notified. The failure mileage was 70,000.

- Scottsdale, AZ, USA

Airbag light and service airbag system warning constantly on. Airbag system deactivated. Very dsngerous if collison were to hsporn. Told my VIN is not included in recall P67, which is the issue I am having. This seems to be a common problem with multiple reports of not being included in the recall yet experiencing the same safety issue that is covered under recall P67.

- Newark, DE, USA

The shoulder guide that guides the seatbelt on its track found cracked on the driver side, and starting to crack on the passenger side while the vehicle was stationary. Noticed when the seatbelt would not retract all the way properly. Found upon investigation of the seatbelt system.

- Richlands, NC, USA

I have 2 active recalls on this vehicle, they are T59, brake booster water shield may have been incorrectly installed, and P67, occupant restraint control (orc) module may develop an internal fault. I have 1 active campaign on this vehicle, it is U06, autopark functionality. I just purchased this vehicle on June 23rd, 2018 at performance Dodge la vista, Nebraska. I was informed by the performance Dodge la vista, Nebraska service department that the recalls were performed, and not reported, due to lack of personnel in the recalls reporting department. Meanwhile, I drive a new/used vehicle, wondering if the dealership actually addressed the open recalls, and campaign on my vehicle, with my safety at risk. This is highly unacceptable, it is now September 16th, 2018, and the recalls, and campaign are still outstanding on my vehicle. I am looking to you for assistance in this matter. I am also worried if the work was not actually completed, and just reported as complete by the dealership, the thought of this is frightening, again, since my safety, and that of my family, is at risk when operating this vehicle. Thank you for listening, and I hope to hear from you regarding a resolution to this matter soon. Good day, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- La Vista, NE, USA

Driver side seat belt will not unlatch/lock. Have to sit in my car for 5 mins. At times before it will unlock. Afraid if I was in a accident I would not be able to get out of the car.

- Spokane Valley, WA, USA

The passenger side seat belt stopped working. It will not retract or allow the seatbelt to be pulled out. Out of nowhere, it just stopped working.

- Rancho Cucamonga, CA, USA

The contact owns a 2014 Dodge Durango. The contact stated while driving approximately 50 mph, the air bag warning indicator illuminated intermittently. The vehicle was taken to the a local dealer bob baker Chrysler Jeep Dodge Ram (5555 car country dr., carlsbad, ca 92008) where it was advised that the ocr needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA campaign number: 14V643000 (seat belts, air bags) and referred the contact to NHTSA. The failure mileage was approximately 50,000. The VIN was not available.

- Vista, CA, USA

The seat belt will not retract nor lock up (tension) when stopping suddenly. I have taken it in to the dealership for this issue once already. They told my husband it was due to me yanking on the seatbelt. Which is something I do not do. I cannot even feed it back into the slot. I discovered the seatbelt would not lock up while exiting a parking lot. A vehicle turned in front of me and I had to slam on my brakes. I believe I was only going about 20 -25 miles per hour. I was barely able to stop myself from hitting the steering wheel. The seat belt never locked. This is a 2014, with a little over 49,000 miles. The seatbelt should not be having issues like this. Now it is going to cost me a good deal of money to fix. Being that this is a safety feature, I feel it should be covered from the manufacturer.

- Belton, TX, USA

Driver seatbelt retractor broken. Car was stationed outside of household.

- Bell Gardens, CA, USA

The contact owns a 2014 Dodge Durango. While driving various speeds, the air bag warning indicator illuminated continuously. The contact called jim cogdill Dodge at 856-690-1611 and was informed that there was no recall. The manufacturer was notified of the failure and informed the contact that there was a recall, but the VIN was excluded from NHTSA campaign number: 14V643000 (seat belts, air bags). The approximate failure mileage was 85,000.

- Oneida, TN, USA

The airbag light will frequently illuminate and disable seat belt tensioners and airbag function. Same thing that is under recall with other Durango vehicles (recall P67). Dodge claims my specific vehicle is unaffected and not under recall but I find it hard to believe since the exact same issue is occurring. Any Grand Cherokee model made the same day as my vehicle, or the exact same Durango if manufactored two months later, is covered under the recall, but they claim my Durango is not. The Grand Cherokee using the identical module in their vehicle. Part to be faulty has been found to be the orc module (occupant restraint control) by a local shop, same problem as similar recalls yet they claim mine is not a part of. With current situation, driving the vehicle safely is non existent until repaired. Airbag and seatbelt malfunction would lead to serious injury if an accident were to occur.

- Ephraim, UT, USA

On 3/6/17 the passenger side front seat active head rest deployed without cause or crash. When driving in normal conditions the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest. Attempts to repair this and or find the cause at the Dodge autonation dealer located at 21027 I-45 North, spring, tx 77388 (877-791-6569) where the vehicle was purchased met with a declined repair due to the damage was listed as "trim". at the time the ahr deployed a passenger was in the seat at the time but was not injured due to the "tethers" held the front face of the head rest from projecting outward/forward. I was notified by the service director at the Dodge dealer frankie freeze this has happened before and he has personally seen this type of deployment without cause. In the service manual in the event the ahr deploys there is a "reset" process. Due to the high velocity of the head rest deployment the unit itself was damaged to include the head rest cover and was not able to be "reset". no visible damage is apparent to the vehicle itself (crash), and no visible codes or warning light (I.e. airbag light) are displayed. At this time I have disputed the claim by Dodge that this is a "trim" issue and the service department can not determine why the head rest deployed and referred the issue and deployment to a investigator. I suspect but have no evidence of the deployment of the head rest was caused by the right rear rear passenger opening the factory installed video system installed in the front passenger seat (rear entertainment system). It is possible the back of the flip open monitor plastic shroud struck the back of the head rest when opened causing it to deploy. The vehicle was in operation in normal traffic conditions at night with little to no lighting in the vehicle. A distinct and loud pop was heard from the seat.

- Willis, TX, USA

The contact owns a 2014 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Springfield, IL, USA