Seat leather is wearing after only 18 months. Many other people have reported the same problem. Dodge refuses to acknowledge the problem and said it was normal "wear and tear." I pointed out my 22 year Camry that I had replaced had never had this "wear and tear" problem. Dodge didn't care. I called the "customer service" hotline -- same response, end of story, no way to appeal under any circumstances or any means whatsoever, have a nice day.
This is the last time we buy a Chrysler branded vehicle.
Seat leather is wearing after only 18 months. Many other people have reported the same problem. Dodge refuses to acknowledge the problem and said it was normal "wear and tear." I pointed out my 22 year Camry that I had replaced had never had this "wear and tear" problem. Dodge didn't care. I called the "customer service" hotline -- same response, end of story, no way to appeal under any circumstances or any means whatsoever, have a nice day.
This is the last time we buy a Chrysler branded vehicle.
- Chris M., Alpharetta, GA, US