4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
21,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace leather on seats (1 reports)
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problem #1

Jun 012016

Durango Citadel V8

  • Automatic transmission
  • 21,000 miles

Seat leather is wearing after only 18 months. Many other people have reported the same problem. Dodge refuses to acknowledge the problem and said it was normal "wear and tear." I pointed out my 22 year Camry that I had replaced had never had this "wear and tear" problem. Dodge didn't care. I called the "customer service" hotline -- same response, end of story, no way to appeal under any circumstances or any means whatsoever, have a nice day.

This is the last time we buy a Chrysler branded vehicle.

- Chris M., Alpharetta, GA, US