5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,237 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #7

Dec 232020

Durango

  • miles
The track lighting (tail light) on the hatch has water in it along with condensation. I only have 24K miles on my Durango.

- Tinley Park, IL, USA

problem #6

Aug 062020

Durango

  • 18,000 miles
Just bought this car in August. I didn't notice the entire rear red lights weren't working until I got pulled over. I'm guessing they didn't work at all and I just didn't notice it.

- West Babylon, NY, USA

problem #5

Aug 292020

Durango

  • 70,000 miles
I was pulled over at night by a police officer for not having any rear lights. The officer informed me that he is always pulling Dodge Durango's over because this is a common problem that the lights fill up with water and the electrical components corrode and no longer function. This is a 2018 that did not pass a pa safety inspection in 2020 without paying $1,888.51 to replace the damaged parts. The gasket and sealant on this product breaks down in a short period of time allowing rain water to fill up inside the tail light racetrack assembly that is one part containing the license plate lights, backup camera and rear backup lights.I called fca customer care and they refused to provide any assistance and were well aware of the problem. This problem has been ongoing since the 2014 models and Dodge is not willing to elevate or solve the problem and the consumer is unknowingly driving without lights until being pulled over by the police or the vehicle does not pass a safety inspection. This isn't a $100 expense that is being ignored but a $1,900 expense. This vehicle could have only 1,000 miles or 500,000 miles but shouldn't be breaking down in less than 3 years. This is not neglect or wrongdoing on the part of the consumer and is clearly a quality control breakdown that is being ignored. How can we request the government to investigate and issue a safety recall on this defect to guarantee that the vendors and manufacturers of the defective product are the ones paying for the repairs and not the customers who are the victims during this pandemic when I am out of work and don't have $2,000 just sitting around and I'm struggling to pay the bills and put food on the table for my family?

- Easton, PA, USA

problem #4

Aug 162020

Durango

  • 68,900 miles
69000 miles, check engine light came on. Codes P0440 was thrown 2X. I already replaced purge valve at my own cost. I also informed Dodge. They won't fix it unless I pay for diagnosis. Which I already had one done. Also headlight bulb dropped at 38K miles and I informed Dodge and mechanic. She said I didn't have the warranty on it and they wouldn't replace unless I paid full cost

- Clarksville, TN, USA

problem #3

Jan 142020

Durango

  • 10,500 miles
Rear 'racetrack' lighting and license plate lighting shorts out and does not function. This is caused by water leaking into and being retained in the assembly. This issue is thoroughly documented in a variety of online forums. When the lights are inoperative, the rear of the vehicle is very dark and posses a safety issue by increasing the chances of a rear end collision.

- Wellington, KY, USA

problem #2

Jan 302019

Durango

  • 24,000 miles
Water pooling inside race track taillight causing outages in parts of taillight

- Burbank, IL, USA

problem #1

Sep 042018

Durango

  • 11,763 miles
Since approximately 4,000 miles we have experience numerous electrical issues. Our back-up camera, navigation, radio, and A/C work intermittently. The dealer initially felt the battery was backfeeding the system causing a short. That was quickly changed and we are still just waiting for an answer. While parked overnight, one of the map lights came on and could not be turned off. The overhead control panel was replaced due to an open circuit. Most recently, when shifted into reverse, the "R" indicator on the shifter and display would blink and the car acted as though it was in neutral. The engine would rev, but the vehicle won't reverse. This has occurred on both a flat surface while trying to back out of a driveway and once on a hill while backing out of a parking spot. While on the hill, the car rolled forward while engaged in reverse. We do have a video but are unable to upload.

- Oreland, PA, USA