10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,393 miles

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« Read the previous 20 complaints

problem #87

May 102002

Grand Caravan

  • Automatic transmission
  • miles
Airbag light is on, horn stopped working, and cruise control works intermittently.

- Chapel Hill, NC, USA

problem #86

Jun 192002

Grand Caravan

  • miles
At 57K miles, the light came on for the airbag. This caused failure of horn & airbag.the manufacturer said it wasn't their problem. Dealer said they have had multiple cases of this. But each refused to repair it at no cost and charged over $300 for the safety repair. I am deeply concerned that this safety issue is not covered. It can cause financial hardships for not only us, but others as well. This vehicle has never been wrecked and I am the original owner. It appears that Chrysler has put a price on safety allowing those who cannot afford to repair their defective airbags to risk injury or death. Please let us know what can be done for the manufacturer to assume responsibility. Thanks, I appreciate your help.

- San Ramon, CA, USA

problem #85

Dec 012001

Grand Caravan

  • miles
The clockspring failure caused several components to stop functioning including the driver side airbag, horn and cruise control. I understand this is a fairly common problem among Dodge vehicles and am upset that they first charge a sizable diagnostic fee only to determine that this common problem has occurred rather than offering a free part replacement which would render the diagnostic uncessary. The air bag and horn should be considered by Dodge to be safety components and if this clockspring assembly is a commonly defective part, it should be replaced as part of a recall program.

- Nashua, NH, USA

problem #84

May 012002

Grand Caravan

  • Automatic transmission
  • miles
Ea 01 007 air bag clockspring: Consumer states the air bag light remains on while driving, also the horn and the cruise control works intermittently when turning to the right. The dealer notified. Dealer stated it could be a bad wire int he steering column or the clock spring, but could not determine problem unless steering wheel is taken apart.

- West Chicago, IL, USA

problem #83

May 282002

(reported on)

Grand Caravan

  • miles
Air bag sensor light came on and stayed on all day, indicating a malfunction of air bags/ horn, and cruise control.

- Provo, UT, USA

problem #82

May 022002

Grand Caravan

  • miles
Airbag light illuminated; horn inoperative; cruize control inoperative. Dealer replaced the "clockspring" ($297). Turns out every '96 Caravan owner I know has had this fail, and I didn't even know the horn wouldn't have worked if I'd needed it until the dealer pointed it out.

- Mesa, AZ, USA

problem #81

Jan 022002

Grand Caravan

  • miles
Horn, cruise control, airbag have stopped working - clock spring problem"?"

- Springfield, OH, USA

problem #80

Mar 242002

Grand Caravan

  • Automatic transmission
  • miles
Air bag light will come on and stay on after taking it to the dealer. Dealer noted that clock spring in the vehicle will have to be replaced. Horn would not operate.

- Farmingdale, NY, USA

problem #79

Jun 152001

Grand Caravan

  • miles
Clockspring problem -- "airbag" light on, no cruise control or horn failed.

- Marietta, GA, USA

problem #78

Feb 012001

Grand Caravan

  • miles
1996 Dodge Caravan has the very common Dodge oil leak...airbag light on also..horn does not work.

- Winter Springs, FL, USA

problem #77

Feb 212002

(reported on)

Grand Caravan

  • miles
The airbag indicator has turned on and will not go out. No failure codes are repoted. The horn will not work and the cruise control will not work. The windshield wipers go on by themselves occasionally. The left door lock will unlock and lock quickly when the key is turned to open the door.

- Mission Viejo, CA, USA

problem #76

Dec 202001

Grand Caravan

  • miles
The failure of the clockspring assembly resulted in the air bag light being illuminated, and I'm assuming that the drivers side bag was also inoperative. The horn and cruise control were definitely inoperative. I purchased a replacement clockspring ($75) and installed it myself (2 hours). The nature and frequency of this failure would seem to warrant a recall, in my opinion.

- Racine, WI, USA

problem #75

Dec 011998

Grand Caravan

  • miles
I have a Grand Caravan ES purchased new in 1996. About two years ago the air bag, cruise control and the horn all quit at once. Being under extended warranty I returned the vehicle to the dealer. The dealer diagnosed the problem as a broken clock (sp.) spring located behind the air bag. This device apparently affects all three non-working systems, and was not a warranty item, $350 to fix. The dealer said it was a problem with Dodge trucks and a recall "could be in the works" additionally, for some reason during cold weather my turn signals stop working, as the lever enters the stalk in the clock spring area I suspicion it is affecting them also.

- Chattanooga, TN, USA

problem #74

Jan 162002

Grand Caravan

  • miles
Airbag light, horn, and cruise doesn't work

- Harrisburg, NC, USA

problem #73

Dec 012001

Grand Caravan

  • miles
Air bag light on the instrument panel illuminated, horn failed to operate, and cruise control was inoperable. Dealership has examined vehicle, and determined clockspring assembly was faulty, and had to replaced at the consumer's expense. Please provide any additional information / documentation.

- Gainesville, FL, USA

problem #72

Sep 252001

Grand Caravan

  • miles
The air back indicator light stays iluminated. Was informed by dealer that clock spring was failing and that this controls the horn, cruise control and airbag. Eventually this would fail completely and we would lose the proper function of these components (which in my mind is a safety hazard and should be recalled/fixed free of charge by chrylser.

- Newington, CT, USA

problem #71

Oct 172001

Grand Caravan

  • miles
Airbag light came on permanently on 10/10/01. Shortly thereafter, discovered both horn and cruise control inoperable. Remembered internet report about NHTSA stepping up probe of chrylser minivans for clockspring failure complaints (internet report from 3/2000). Mentioned report to dealer personnel when took vehicle in to Dodge dealer for service. They indicated no formal recall on this part yet, but save receipt in event future recall required. Sending this information as further evidence to NHTSA that there is a problem with this part on these particular vehicles.

- Littleton, CO, USA

problem #70

Oct 102001

Grand Caravan

  • miles
The aibbag light is on, the horn and the cruise control do not work.

- Everett, MA, USA

problem #69

Oct 012001

Grand Caravan

  • miles
Clock spring connector providing vehicle with horn, driver air bag, and cruise control have worn out prematurely leaving vehicle with no horn, drivers air bag, and cruise control.

- Rancho Plaos Verdes, CA, USA

problem #68

Sep 152001

Grand Caravan

  • Automatic transmission
  • miles
Airbag light came on, horn and cruise control stopped working. Clock spring assembly needs to be replaced.

- Glen Ellen, IL, USA

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